This could have possibly been an amazing getaway if it was at a different Day of the week. Unfortunately it was like a blizzard when we got there with snow already on the ground from the night before. Since the reviews said it had a wonderful view and scenic area, as well as an indoor fireplace in the lobby, and a bar restaurant we figured how could we go wrong. Upon arrival we found the restaurant and bar were closed on Sundays and Mondays so that was a letdown. It was a Monday and we were driving back to Pittsburgh from Miami and we were looking forward to a fun evening. Not a big deal though, we had a bottle of rum and vodka in the vehicle from our vacation that we had purchased at the duty free shop on the ship. So I asked where we can get ice and she said they don't have ice buckets but we can go down to the gas station and buy ice. We figured not a big deal, since the restaurant was closed anyway, we would go down to the gas station where there's a godfather's Pizza and we could get dinner there. So off we went to buy dinner for later and a bag of ice which I had to leave in our bathroom sink throughout the evening because there were no buckets to put the ice in. Makes me wonder why did I have to buy a bag of ice and still not have a bucket? I also asked the woman in the lobby if they light the fire in the fireplace so we could sit there and enjoy it. She said she didn't know if she would because it's a pain to keep lit. So we sat in the room and scrolled on our phones.

Staff was incredibly helpful, from recommendations for dinner and places open late to weather advice. Pasteurized and coffee in the lobby every morning. The lobby seems recently renovated and very clean. The rooms are much older- seem clean except for the floors- which were impossible because the door jam had such a gap that entire leaves could blow in (really cold with the snow!) lots of extra blankets and things already in the room. All the linens (towels, blankets,bedsheets) had tears and several lights didn’t work, but nothing unsafe. Just needs some updates and TLC tbh.

Friendly and helpful staff. Bed was comfy. Old building but clean.

We had a clean, pleasant room with comfortable beds. The staff was welcoming and efficient.

Great staff, clean room. We enjoy staying their while skiing at Winterplace.

The room was clean and all of the staff were super kind! We didn’t get to eat at the pub but we will definitely be back!

Great experience for our bus driver

Staff

The floor was hard, cold and dirty…. It was clearly not swept bc it left the bottoms of our feet looking and feeling disgusting. Very noisy -could hear all of the screaming and banging from people outside of our room all night. No warning of construction going on to fix roof, so woke up to sounds of hammering and other loud equipment and voices. Door knob only locks from the outside with a key, but no way to adjust lock from inside. There is a latch lock on inside though able to still crack door open. Beds are extremely worn down and squeaky. We booked two nights but ended up checking out early and driving 3 hours home instead of staying a second night.

Staff was courteous

The room was clean and comfortable. The staff was very courteous and helpful. To make your stay the best it can be, you will need to bring your own clothes hangers, facial tissues, skin lotion, and alarm clock. The (prepackaged) breakfast muffins and pastries are very tasty. The in-room coffee maker was not in good condition (looks, clean). Mostly due to prior occupants. The table in the room was rather wobbly (single pedestal style) due to prior occupants.

Great staff great place to stay while visiting winterplace

Room was clean and comfy. Hot water was lacking. It worked for us, myself and two kids spent the day skiing and stayed here. A hot shower would have been nice but all in all we had a great trip

Room was clean and nice. Staff were friendly and helpful. Restaurant on property was cool, food was great.

The rooms were good the restaurant was great but I have to say the young lady at the front desk was so rude it caught me off guard she must have been having a bad night or something and I don't want that to negatively effect my review but I had to say something. I was nothing but nice and she just kept being very rude.

The staff was courteous but the room was in fair shape with dated furniture

Family ski weekend at Winterplace. Skyline lodge staff was friendly and professional! Dinner in the restaurant was one of the highlights of our trip. Great burgers, welcoming staff and family friendly party atmosphere with live music!

It was great

The room was in a good condition. Unfortunately we had no hot water the whole time we stayed there. It was just lukewarm. After a full cold day of skiing it is very annoying and disappointing to come to the hotel room dreaming about a hot shower and get no hot water at all for 2 days.The staff said that it is because everyone is taking showers at the same time, but we had no hot water at any time during the day or night.Other than that, we were very happy with the hotel.

Clean and close to the slopes. Great little restaurant/bar attached to lodge.