8.0
Very Good

From 858 reviews

Provided by travellers on
Cleanliness

7.8

Room Comfort

7.7

Meal

6.9

Location

8.5

Service and Facilites

7.6

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Distance to City Center (2)
Surroundings (2)
Accessibility (2)
Staff Friendliness (2)
Activity Option (2)
Ambiance (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Room Space (1)
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Traveller Reviews Hotel Santosa

Number of reviews per page
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40

Customer reviews

E***N
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9.1

/10

Reviewed 1 week(s) ago

Recommended for those who are just transiting, strategic location, room only, no TV, no AC, only exhaust fan, still cold. The bathroom is very clean, strong water. The downside is that the neighbor's cigarette smoke enters the room and is very torturous for me who doesn't like cigarette smoke.
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Y***o
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Leisure
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8.3

/10

Reviewed 11 week(s) ago

The hotel staff is friendly. But unfortunately the sheets are not very clean.
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1 people find it helpful

Guest
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Leisure
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9.1

/10

Reviewed 16 week(s) ago

Easy to access location, clean place, lots of places to eat
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1 people find it helpful

L***d
icon-origin-TRAVELOKA

5.3

/10

Reviewed 24 week(s) ago

At least give a clear explanation! How come a hotel priced at 300 thousand rupiah doesn't have AC! There's no information that the room doesn't have AC! If you want AC, you have to get a deluxe one! Even when I checked the app again, there was no information at all! Meanwhile, there was no written information whatsoever and no differences whatsoever! This is the first time I've stayed somewhere like this!
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3 people find it helpful

J***t
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6.2

/10

Reviewed 32 week(s) ago

The staff is not very friendly, the place does not meet the standards of other hotels, I don't need to upload photos if you are curious, just try it yourself 😁.
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3 people find it helpful

R***i
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5.0

/10

Reviewed 41 week(s) ago

Even asking for a certificate of stay was not served.
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A***n
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Transit
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6.7

/10

Reviewed 42 week(s) ago

A hotel with an area that is quite close to the city square, just walking down the road is also OK. But this is not for a staycation relaxing in a hotel room. I recommend that you can use this hotel for backpackers or just for transit. Because the existing facilities are only rudimentary. If you don't like the dark then I suggest don't. Because in every hallway of this hotel, if there are no occupants, the lights will be turned off, possibly saving PLN costs. But for bathroom cleanliness. GOOD. Even though the facilities are rudimentary, they maintain cleanliness.
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5 people find it helpful

H***j
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Leisure
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8.5

/10

Reviewed 46 week(s) ago

The hotel staff are friendly. Explain slowly and understandably. Great.
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Kariyanto S.
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8.5

/10

Reviewed 60 week(s) ago

Perlu dipasang blower di tiap kamar

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Kurniawan
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8.8

/10

Reviewed 61 week(s) ago

Strategis, murah, meriah, ramah.

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Bayu I. N.
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9.1

/10

Reviewed 66 week(s) ago

Awalnya ragu karena komennya kurang bagus tapi ternyata cukup worth it karena lokasinya ada di tengah kota jadi cari makanan gampang dan untuk wisata ke arah Batu ataupun Bromo masih oke lah. Untuk bangunan hotel memang sudah lama tapi cukup bersih dan resepsionis juga ramah.

4 people find it helpful

Adiliya R. A. A.
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9.7

/10

Reviewed 67 week(s) ago

Sangat bersih mulai dari kamar mandi dan ruang tidurnya nyaman dan stategis banget.

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Roedy D.
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8.5

/10

Reviewed 68 week(s) ago

The hotel with the deluxe room type is spacious, the panoramic view of the mountain is good, there are no fans of this type of AC, bring your own slippers, the bathroom water is difficult to get close to 07. In the morning it's only flowing, the room service call has no response,
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siswanto P.
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9.7

/10

Reviewed 68 week(s) ago

It's really cool, even though the Tempo Hotel is old, it's clean and the service is good, it's close to Malang square, just walk.
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1 people find it helpful

Suci Lestari
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9.4

/10

Reviewed 102 week(s) ago

Ini hotel dari saya kecil sudah ada dan sekarang masih tetap berdiri syalut buat ownernya. Beliau juga memperkerjakan orang-orang sekitar walau tak sekolah hotel tapi sangat ramah cuma setidaknya jaga martabat tamu walau sedikit saja seperti jangan merokok di depan tamu dan kalau mau istirahat bergantian biar penginapan trus terlihat 24 jam ada yang jaga. Kebersihan kamar mantap ga ada masalah kalau pagi ga usah nyari sarapan tinggal pilih. Keamanan kendaraan itu harus jadi prioritas juga karena saya sholat subuh ga ada security yang jaga cuma di tutup pakai rantai saja. Tapi harap maklum saja tapi untuk istirahat nyaman enak buat keluarga. Semoga ke depannya lebih baik lagi.
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9 people find it helpful

martinus f.
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6.1

/10

Reviewed 114 week(s) ago

Well, sober for the cheapest room, it's better to find another place with a similar price. The room is equipped with an exhaust fan, the bathroom is cramped, there is no hot water, drinking water is provided using a kettle (boiled water), there is only 1 power plug.
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5 people find it helpful

Achmad F.
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8.8

/10

Reviewed 119 week(s) ago

Facilities & quality according to the price rate, close to the Malang square (can walk) and close to shopping / food centers, the important points that are lacking in this hotel are that there is no free wifi and the cellphone signal is weak (hard signal) when in at this hotel.
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4 people find it helpful

Fanny R. G.
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9.7

/10

Reviewed 119 week(s) ago

The hotel looks old, but it doesn't matter because the rooms are clean, the bathrooms are very clean, and the location is very strategic. The hotel clerk was responsive and kind.
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8 people find it helpful

Ratu F.
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8.5

/10

Reviewed 119 week(s) ago

Recommended, bangunan lama yang cukup terawat, bersih, staff baik & responsif, dekat kemana-mana, sangat cocok untuk family trip.

1 people find it helpful

Ratu F.
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8.5

/10

Reviewed 119 week(s) ago

I was hopeless seeing customer reviews, I wanted to cancel but I couldn't but thank God it turned out that the customer complaints weren't experienced by me & my family, it's an old building but it's quite well maintained, clean, good staff, responsive, basically recommended especially near the main square, station, supermarket, market people, very, very satisfying for a family trip.
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2 people find it helpful

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