My stay at Klana Review Resort was generally okay, although I encountered a few minor issues. Upon check-in, there was a brief delay as the staff seemed unable to locate my reservation details. While this was somewhat inconvenient, it didn't significantly impact my overall experience. Unfortunately, the cleanliness of the room left something to be desired. The water in the bathroom appeared cloudy, and I discovered a few needles on the carpet, which was a concerning safety hazard. I hope that the housekeeping team will be more thorough in their cleaning procedures to prevent such incidents in the future. Despite these issues, I found the resort to be a decent choice for my stay. The staff were generally friendly and helpful, and the facilities were adequate. I would recommend that future guests carefully inspect their rooms upon arrival and report any cleanliness concerns to the management.