Overall Ratings & Reviews FM7 Resort Hotel – Bandara Jakarta Airport
Explore FM7 Resort Hotel – Bandara Jakarta Airport
Traveloka (3,188)
8.5
Very Good
From 3,188 reviews
Provided by travellers on
Cleanliness
8.8
Room Comfort
8.6
Meal
8.4
Location
8.3
Service and Facilites
8.5
People often mention about FM7 Resort Hotel – Bandara Jakarta Airport
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Keramahan Staff (39)
Ukuran Kamar (39)
Kamar Tidur (39)
Rasa (38)
Variasi (35)
Suasana (34)
Area Hotel (33)
Restoran di Hotel (31)
Akses (30)
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Traveller Reviews FM7 Resort Hotel – Bandara Jakarta Airport
Number of reviews per page
20
40
Customer reviews
PE
Peter E. J.
Transit
9.4
/10
Reviewed 1 week(s) ago
A great hotel with very good facilities but still has the worst coffee in all Indonesia.
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HD
Herlina D. I.
Leisure
10.0
/10
Reviewed 2 week(s) ago
We stayed 1 night just for transit. The food was delicious and tasty, the presentation was good.
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VP
Venny P.
Transit
8.5
/10
Reviewed 4 week(s) ago
Pool, whirlpool, sauna and steam are good. Indoor is clean.
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妮***雅
Leisure
9.4
/10
Reviewed 5 week(s) ago
Hotel near the airport, there is a shuttle bus. It doesn't matter that it is far from the mall/restaurant outside because I can still eat at the hotel restaurant with a spicy and sour Thai menu and Indonesian specialties. My husband can also tolerate the taste of the food.
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J***n
10.0
/10
Reviewed 5 week(s) ago
Best pool and sauna in Jakarta
1 people find it helpful
J***n
Business
10.0
/10
Reviewed 6 week(s) ago
Good service and airport shuttle service team is the best
1 people find it helpful
YA
Yeni A. S.
8.5
/10
Reviewed 6 week(s) ago
the hotel is comfortable, clean, lots of facilities
the breakfast is delicious and lots of choices
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1 people find it helpful
sa
samuel a. r.
Transit
9.4
/10
Reviewed 7 week(s) ago
The room is spacious and clean, there is a pick-up and drop-off from the airport, because it was a sudden order, the price was quite expensive.
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TK
Tang K. H.
Transit
10.0
/10
Reviewed 7 week(s) ago
Good food. Location strategic.
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TK
Tang K. H.
Transit
10.0
/10
Reviewed 7 week(s) ago
Facility is well maintained. Good food
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TK
Tang K. H.
Transit
10.0
/10
Reviewed 7 week(s) ago
Clean and friendly staff. Facility well maintained
1 people find it helpful
A***a
10.0
/10
Reviewed 8 week(s) ago
Quite comfortable, friendly staff, varied breakfast menu
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1 people find it helpful
A***A
Business
9.7
/10
Reviewed 8 week(s) ago
Very comfortable atmosphere and complete facilities
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1 people find it helpful
C***V
Transit
6.0
/10
Reviewed 9 week(s) ago
price does not match the facilities
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C***V
Transit
6.8
/10
Reviewed 9 week(s) ago
The hotel staff did not respect the customers, they moved the lobby chairs and tables to be closer to other chairs, the staff reprimanded them, saying that the tables and chairs were not allowed to be moved, the service was very bad, they should have been moved and returned to their place after the customer left the lobby, instead of reprimanding the customer on the grounds that they were not allowed to move the lobby tables or chairs.
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1 people find it helpful
C***V
Transit
7.1
/10
Reviewed 9 week(s) ago
Just for a briefing, they reprimanded me, saying that if they wanted to have a meeting, they had to rent a room, even though they only gathered in the lobby waiting room for 2 hours, they really didn't respect the customers who were staying, they were only afraid of being reprimanded by their superiors by implementing a hotel SOP that was not wise towards customers.
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1 people find it helpful
C***V
Transit
7.1
/10
Reviewed 9 week(s) ago
The staff are like robots, they are not able to understand customers, they are afraid of making mistakes and being reprimanded by their superiors, they are not even allowed to move tables in the lobby waiting room, and customers are reprimanded, on the grounds that their superiors do not allow it.
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3 people find it helpful
RONY
Transit
10.0
/10
Reviewed 9 week(s) ago
Fast check-in, airport shuttle service. Easy communication. Great service, OK food
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1 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Rony,
Thank you for taking the time to share splendid feedback during your stay in FM7 Resort Hotel.
It's wonderful to hear that you enjoyed our facilities, and service.
Once again thank you for placing your confidence with us. Hopefully your next visit is just around the corner, see you again!
Sincerely,
Guest Relation Manager
M***d
Leisure
9.7
/10
Reviewed 10 week(s) ago
Great hotel! I like this hotel
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Accommodation's Reply
24 Feb 2025
Dear Valued Guest,
Thank you for taking the time to share splendid feedback during your stay in FM7 Resort Hotel.
It's wonderful to hear that you enjoyed our facilities, and service.
Once again thank you for placing your confidence with us. Hopefully your next visit is just around the corner, see you again!
Sincerely,
Guest Relation Manager
B***y
Staycation
10.0
/10
Reviewed 10 week(s) ago
Good service and good place, sauna, gym and swimming
1 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Valued Guest,
Thank you for taking the time to share splendid feedback during your stay in recent FM7 Resort Hotel.
It's wonderful to hear that you enjoyed our facilities, and service.
Your review surely helps other guests in getting more information about our hotel and facilities.
Once again thank you for placing your confidence with us. Hopefully your next visit is just around the corner, see you again!
Sincerely,
Guest Relation Manager
Number of reviews per page
20
40
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