Overall Ratings & Reviews Amaroossa Grande Bekasi

stayed overnight there on a day when it rained all day, but it wasn't a problem.. my friend and I enjoyed it quite a bit.. overall it was quite neat and clean, only the TV had a little interference with the sound, I don't know what part was broken.. the central AC was cool, the water from the tap and shower was also quite strong.. I tried the sauna there for 20 minutes, the staff were friendly.. for breakfast the food was also quite varied and I had a vinegar ceremony at that time.. thank you

15 minutes for check-in after check out is too long, my time is my money. Overall okay.

Family subscriptions and room favorites.

clean and tidy for the room

The hotel is good, I have stayed here many times, but there is a minus from before, the hot water shower is not hot enough.

The room is not very clean and the hot water doesn't come out properly. Breakfast is okay, there are many variations.

clean room, breakfast menu has many variations and is delicious just need a lot of repairs, the AC in the room corridor is not working.. when you get out of the elevator to the room it feels hot, the elevator is also hot the shower in the room is also broken actually this hotel is good but needs a lot of rejuvenation hopefully in the future it can be improved

Kak Devi & other staff provide good and friendly service

the hotel staff is friendly and very comfortable,

everything is good, lots of food variety, there are gym facilities, there is a sky lounge, next time I will come here again for a vacation, ty, beautiful sis Devi

the hotel staff is kind & helpful, our room can be upgraded for free, the room is clean, big, the swimming pool is quite good although not too big, the break fast has many variants & the taste is delicious. next time will stay here again, Thank you amarosa.

Free upgrade to executive king from hotel policy, thank you for getting a more spacious room

Please improve the room's fragrance, especially the bathroom. 🥲 It smells really bad. The intention was to have a relaxing staycation, but instead I got even more dizzy from the musty smell. There was no fragrance when I entered the room, let alone the bathroom. Even though the room was okay, the food and rice were not cooked yet.

Thank you. The service is very good.

Strategic location, soundproof rooms, friendly staff, ample parking. Note: elevators can sometimes be accessed without a card.

The hotel is very strategic, the service is also ok. It's just that the room window curtains are moldy.

Plus points + easily accessible location and close to the mall + rooms with wifi facilities, chiller, large TV, polite & friendly staff + spacious rooms with comfortable beds, soundproof so that it creates a calm atmosphere + clean bathroom, clean & quiet hotel area Minus points - there is a thick furry floor carpet, which actually becomes dirty & dusty because dust sticks to the carpet - only 1 toothbrush & toothpaste is provided, in other hotels 2 (a pair) are always provided - the most disappointing thing is when you want to have breakfast, you are told that you can't have breakfast at the buffet because the package is not enough. It doesn't make sense, in the same class as Amarossa 4⭐️! So breakfast is delivered to the room with a simple menu. Very disappointing!

With a location in the middle of the city, easy access to anywhere, as well as the service and cleanliness of the hotel makes me satisfied. Hopefully, the hotel management which is already good can be further improved so that if you visit the Bekasi area, Amrosssa is a definite choice.

The receptionist at check in was not very friendly.

The room is clean Everything is good Please maintain the quality of the hotel