8.5
Very Good

From 7,594 reviews

Provided by travellers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.2

Location

8.8

Service and Facilites

8.5

People often mention about Amaroossa Grande Bekasi
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Ambiance (67)
Staff Friendliness (66)
Room Space (66)
Bathroom (66)
Accessibility (65)
Bedroom (63)
Distance to City Center (57)
Wifi (57)
Hotel Area (57)
Family Friendly (54)
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Traveller Reviews Amaroossa Grande Bekasi

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Customer reviews

h***o
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 day(s) ago

Strategic location, soundproof rooms, friendly staff, ample parking. Note: elevators can sometimes be accessed without a card.
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R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

With a location in the middle of the city, easy access to anywhere, as well as the service and cleanliness of the hotel makes me satisfied. Hopefully, the hotel management which is already good can be further improved so that if you visit the Bekasi area, Amrosssa is a definite choice.
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1 people find it helpful

Accommodation's Reply
28 Mar 2025
Dear Our Valued Guest, Thank you for your trust in visiting Amaroossa Grande Bekasi and your positive review of our hotel. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfying service from our staff certainly make your experience memorable. We look forward to your next visit to our hotel. Best regards, Ilham Iskandar. Front Office Manager
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Nurul Z.
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8.5

/10

Reviewed 2 week(s) ago

The receptionist at check in was not very friendly.
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1 people find it helpful

Accommodation's Reply
28 Mar 2025
Dear Nurul Zahra, Thank you for taking the time to write a review about Amaroossa Grande Bekasi. We apologize for the unpleasant experience during your stay at our hotel, especially regarding the friendliness of our receptionist staff. We have conveyed this to the relevant department to be followed up seriously because every comment we receive, whether positive or negative, is very important for improving our facilities and improving our service to our guests in the future. We look forward to welcoming you and your relatives back to our hotel. Best regards, Ilham Iskandar. Front Office Manager
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H***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

The room is clean Everything is good Please maintain the quality of the hotel
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Accommodation's Reply
28 Mar 2025
Dear Our Valued Guest, Thank you for your trust in visiting Amaroossa Grande Bekasi and your positive review of our hotel. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfying service from our staff certainly make your experience memorable. We look forward to your next visit to our hotel. Best regards, Ilham Iskandar. Front Office Manager
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H***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

The check-in process was satisfactory, the food and the hotel atmosphere were good 👍
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Accommodation's Reply
28 Mar 2025
Dear Our Valued Guest, Thank you for your trust in visiting Amaroossa Grande Bekasi and your positive review of our hotel. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfying service from our staff certainly make your experience memorable. We look forward to your next visit to our hotel. Best regards, Ilham Iskandar. Front Office Manager
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R***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.8

/10

Reviewed 4 week(s) ago

Amazing for second home caused flood disaster in bekasi

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Accommodation's Reply
28 Mar 2025
Dear Our Valued Guest, Thank you for your trust in visiting Amaroossa Grande Bekasi and your positive review of our hotel. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfying service from our staff certainly make your experience memorable. We look forward to your next visit to our hotel. Best regards, Ilham Iskandar. Front Office Manager
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 5 week(s) ago

Please improve cleanliness
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1 people find it helpful

Accommodation's Reply
28 Mar 2025
Dear Our Valued Guest, Thank you for your trust in visiting Amaroossa Grande Bekasi and your positive review of our hotel. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfying service from our staff certainly make your experience memorable. We look forward to your next visit to our hotel. Best regards, Ilham Iskandar. Front Office Manager
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s***f
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

Very close to the city center, easy and affordable access
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Accommodation's Reply
28 Mar 2025
Dear Our Valued Guest, Thank you for your trust in visiting Amaroossa Grande Bekasi and your positive review of our hotel. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfying service from our staff certainly make your experience memorable. We look forward to your next visit to our hotel. Best regards, Ilham Iskandar. Front Office Manager
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

Have been here several times and it is one of the best hotels in Bekasi.
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Accommodation's Reply
28 Mar 2025
Dear Our Valued Guest, Thank you for your trust in visiting Amaroossa Grande Bekasi and your positive review of our hotel. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfying service from our staff certainly make your experience memorable. We look forward to your next visit to our hotel. Best regards, Ilham Iskandar. Front Office Manager
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Mahanani R.
icon-Transit
Transit
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10.0

/10

Reviewed 5 week(s) ago

Friendly receptionist and extra superr steady service. Thanks to Mb Devi for recommending the room 🥰🥰🙏🏻
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Accommodation's Reply
28 Mar 2025
Dear Our Valued Guest, Thank you for your trust in visiting Amaroossa Grande Bekasi and your positive review of our hotel. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfying service from our staff certainly make your experience memorable. We look forward to your next visit to our hotel. Best regards, Ilham Iskandar. Front Office Manager
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Mahanani R.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

Thank you, Sis Devi, for the satisfactory service. I recommend coming back again.
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Accommodation's Reply
28 Mar 2025
Dear Our Valued Guest, Thank you for your trust in visiting Amaroossa Grande Bekasi and your positive review of our hotel. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfying service from our staff certainly make your experience memorable. We look forward to your next visit to our hotel. Best regards, Ilham Iskandar. Front Office Manager
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Phannarai
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 5 week(s) ago

The staff communicates in an easy-to-understand language, is service-minded, and the accommodation is close to the meeting room and the mall. The food from the accommodation is traditional food that is worth trying. It is cleaned every day of your stay. The room is quiet, the air conditioning is cool, and there are universal plugs provided in the accommodation (in case you forget to bring an Indonesian plug).
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1 people find it helpful

Ignatius T. C.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 5 week(s) ago

Spacious room, location near the mall so it's easy to find dinner
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1 people find it helpful

M***d
icon-origin-TRAVELOKA

8.5

/10

Reviewed 6 week(s) ago

Clean room and friendly service
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D***a
icon-Business
Business
icon-origin-TRAVELOKA

9.1

/10

Reviewed 6 week(s) ago

Comfortable, friendly staff, thank you ... Room input: Do not use carpet in the room, it is prone to germs. The toilet glass is covered with plastic stickers, not curtain cloth. Breakfast input: Coffee uses a machine more 👍, this is a 4 star ..
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A***u
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

Very comfortable. Good facilities

2 people find it helpful

Accommodation's Reply
21 Feb 2025
Dear Our Valued Guest, Thank you for your trust in visiting Amaroossa Grande Bekasi and your positive review of our hotel. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfying service from our staff certainly make your experience memorable. We look forward to your next visit to our hotel. Best regards, Ilham Iskandar. Front Office Manager
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w***y
icon-Business
Business
icon-origin-TRAVELOKA

8.6

/10

Reviewed 7 week(s) ago

Spacious room size, but the room atmosphere is dark, the toilet is darker. Shower leaks. The hotel location is strategic but right next to a gas station, noisy when trucks honk. Food is ok, staff are friendly and note complaints at check out.
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Accommodation's Reply
13 Feb 2025
Dear Our Valued Guest, Thank you for taking the time to write a review about Amaroossa Grande Bekasi. We apologize for the unpleasant experience during your stay at our hotel, especially regarding the leaking bathroom shower. We have conveyed this to the relevant department to be followed up seriously because every comment we receive, whether positive or negative, is very important for the improvement of our facilities and service to our guests in the future. We look forward to welcoming you and your relatives back to our hotel. Best regards, Ilham Iskandar. Front Office Manager
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Sarman S.
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 7 week(s) ago

Please the bathroom water is not hot
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Accommodation's Reply
13 Feb 2025
Dear Sarman S, Thank you for taking the time to write a review about Amaroossa Grande Bekasi. We apologize for the unpleasant experience during your stay at our hotel, especially regarding the water in the bathroom was not hot. We have conveyed this to the relevant department to be followed up seriously because every comment we receive, whether positive or negative, is very important for improving our facilities and improving our service to our guests in the future. We look forward to welcoming you and your relatives back to our hotel. Best regards, Ilham Iskandar. Front Office Manager
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 8 week(s) ago

car park in front of the hotel, narrow but safe parking, can turn around a bit, car keys are left with security welcome drink when check-in arrived, there was no, but at 4 o'clock there was ginger drink. nice room, cold AC, clean white towels, I requested a non-smoking room, it was given, hot water in the bathroom took a while .. wifi connects quickly 👏 swimming pool is a bit dirty but clean, the pool water is super cold, but it's not a problem .. playground is quite complete, there are tents .. for breakfast it's quite good, but there's nothing really wow, one thing that's not good is the soup or something, the one next to the ice cream is very salty 😵‍💫 staff are friendly and very helpful from security, receptionist, HK in the restaurant too, thank you
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1 people find it helpful

Accommodation's Reply
10 Feb 2025
Dear Our Valued Guest, Thank you for your trust in visiting Amaroossa Grande Bekasi and your positive review of our hotel. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfying service from our staff certainly make your experience memorable. We look forward to your next visit to our hotel. Best regards, Ilham Iskandar. Front Office Manager
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E***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 8 week(s) ago

The AC wasn't cold, so I moved and upgraded to executive, thank you
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Accommodation's Reply
10 Feb 2025
Dear Our Valued Guest, Thank you for your trust in visiting Amaroossa Grande Bekasi and your positive review of our hotel. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfying service from our staff certainly make your experience memorable. We look forward to your next visit to our hotel. Best regards, Ilham Iskandar. Front Office Manager
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Number of reviews per page
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