8.4
Very Good

From 2,860 reviews

Provided by travellers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.2

Location

8.5

Service and Facilites

8.3

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Traveller Reviews Cititel Hotel

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Customer reviews

A***S
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10.0

/10

Reviewed 8 week(s) ago

Highly recommended, the room is clean and fragrant, no regrets coming here, next time I will be here again
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1 people find it helpful

Accommodation's Reply
12 Feb 2025
Thank you for taking the time to provide your rating and comments. We are pleased to hear that you enjoyed your experience at Cititel Hotel Pekanbaru. We look forward to welcoming you back soon to enjoy our newly renovated rooms and other facilities. Best regards, Cititel Hotel Pekanbaru
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Ruddy N.
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10.0

/10

Reviewed 11 week(s) ago

Highly recommended and one of the hotels you can visit
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1 people find it helpful

Accommodation's Reply
12 Feb 2025
Thank you for taking the time to provide your rating and comments. We are pleased to hear that you enjoyed your experience at Cititel Hotel Pekanbaru. We look forward to welcoming you back soon to enjoy our newly renovated rooms and other facilities. Best regards, Cititel Hotel Pekanbaru
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Rio D.
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Leisure
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9.7

/10

Reviewed 13 week(s) ago

Best affordable hotel in Pekanbaru Riau just 5 minutes walking to Annur Grand Mosque
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1 people find it helpful

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Muhammad A.
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Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 14 week(s) ago

The staff is friendly, the hotel is clean, strategically located and comfortable.
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1 people find it helpful

C Ponsel
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

basically the best hotel cititel
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2 people find it helpful

C Ponsel
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

Very comfortable staying at Cititel, clean
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1 people find it helpful

F***i
icon-origin-TRAVELOKA

8.2

/10

Reviewed 15 week(s) ago

The breakfast was not very varied, and it ran out quickly even though breakfast was at 8 o'clock, but a lot of it had already been finished.
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F***y
icon-origin-TRAVELOKA

9.1

/10

Reviewed 16 week(s) ago

The hotel room is clean, nice. The breakfast is served with a variety of food. The staff is friendly and helpful.
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3 people find it helpful

R***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 16 week(s) ago

The breakfast is delicious and the hotel is clean
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Fil A.
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Business
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9.4

/10

Reviewed 18 week(s) ago

Very good for a place to stay
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2 people find it helpful

f***a
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Staycation
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9.1

/10

Reviewed 19 week(s) ago

Thank you to the friendly staff, caring security and also the cleanliness and excellent service of the hotel.
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f***a
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Business
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9.4

/10

Reviewed 19 week(s) ago

friendly and very agile staff, when I asked the receptionist to order an ojol because my cellphone was not working at that time, the receptionist immediately ordered it quickly. At that time, the receptionist who was on duty in front of the man, I don't remember his name but it was Tuesday, November 19, 2024. at 19.00 👍
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2 people find it helpful

I***A
icon-origin-TRAVELOKA

8.8

/10

Reviewed 20 week(s) ago

The room is comfortable and clean, the reception service is ok.
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2 people find it helpful

B***A
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Staycation
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9.7

/10

Reviewed 20 week(s) ago

The staff in each shift are friendly and the breakfast is worth the price, the only downside is that the windows can't be opened.
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1 people find it helpful

Kevin T.
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Staycation
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8.9

/10

Reviewed 21 week(s) ago

The room is nice, but the bathroom is very small. For breakfast, only rice, fruit and noodles are refilled, for others there is no refill. Even though it was only 8 o'clock, many were already gone. Even bread was gone. Overall the hotel is comfortable and clean. The staff is friendly.
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1 people find it helpful

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syerli p. i. s.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 22 week(s) ago

Always stay here when I have an event. The staff is friendly.
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D***i
icon-Leisure
Leisure
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10.0

/10

Reviewed 25 week(s) ago

Anyway, it has become a mainstay if you go to pku must choose cititel. Comfortable !!
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D***i
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Leisure
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10.0

/10

Reviewed 25 week(s) ago

Worth it! Recommended! Everything is neat, the check-in process is also fast, not made to wait, always successful.
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E***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 30 week(s) ago

The cleanliness of the room is safe, the service is also good, only the shower water is small, the towels are also a bit smelly, there is no water, instead we were told to go out because a dispenser was provided... At least it makes it difficult to go in and out of the room just to drink...
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2 people find it helpful

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Sapta P. W.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 30 week(s) ago

Breakfast could be improved further, the menu variety is not much.
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