Overall Ratings & Reviews Puncak Pass Resort

The hotel staff are friendly and definitely kids friendly.

The request for early check-in was approved by the hotel, thank you...

Nostalgia 33 years ago. Friendly service, if there was something left behind when checking out, they immediately rushed to the lobby, the kids were happy to play horses, because Puncak is now getting hotter, it's better to add air conditioning/windows for ventilation in the room.

It was perfect when I was there, it was raining all the time! So in the afternoon I always got fog like this, it was so beautiful! The night was cool, the breakfast menu was varied, there were lots of green spaces for sports, playing with the kids, and taking a leisurely walk. Very recommended! I've stayed here 3 times

The staff is friendly, very cool, very satisfied😁

Beautiful, suitable for family gatherings.

The staff is friendly, the breakfast food is delicious and the variety could be increased.

The journey from the lobby to the room was very quiet and honestly I wouldn't dare to be alone 😃. What I think needs to be added is that there are officers at the swimming pool and small food booths so that those who swim can also order food and drinks on the spot. Just like in other hotels and inns that I have visited. The lobby area is also quiet even though there are many seats but almost no one is occupying them. It would be nice if there were reading materials there. Otherwise, it's good and I'm quite impressed. The food is also delicious 👍👍

Thank you Puncak Pass Resort..

the hotel is cool, the view is very nice, family and child friendly, there is a park for children and a mini zoo, the food is also delicious, I ordered a cake for my child's birthday and my husband requested a greeting or name directly made, the service is cool. anyway, next time will come back to this resort. the most important access is close to the Puncak Pass highway exactly.

Affordable price with facilities, cool atmosphere suitable for resting.

The hotel staff are all friendly, the hotel is clean and comfortable, the food is varied and delicious, the location is very strategic, it's really nice to rest and cool down.

nice view, spacious room... if you are looking for a cool place... this hotel has the best pool... it's great

It was raining when we went there so we didn't have time to try the swimming pool.

Recommended place, very enjoyable

I came here with my family for the nostalgia, and I can say that we have earned it! Amazing service and acommodation was offered and we were satisfied with the experience. There is a magical feeling when you come to this resort, a familiar yet soothing experience.

the view from the room is beautiful & nice ❤, suitable for refreshing with family, many facilities, swimming pool, basketball court, volleyball, swings, kids like it, so they don't get bored, can breathe outside air, morning exercise, friendly staff, Highly Recommended Hotel👍👍

Even though the hotel is old, it is well maintained, there is no spooky impression, it is very cool, the sheets are clean and fragrant, the balcony view is beautiful, the superior type is recommended, I will come back again.

View Good Service Good Cleanliness Good

Very strategic location, comfortable natural, very cool relatively cold, friendly service