8.3
Very Good

From 231 reviews

Provided by travellers on
Cleanliness

8.0

Room Comfort

8.1

Meal

7.9

Location

8.6

Service and Facilites

8.2

People often mention about Puspa Sari Hotel
All
Staff Friendliness (15)
Ambiance (15)
Accessibility (14)
Family Friendly (13)
Room Space (13)
Bedroom (13)
Bathroom (11)
Hotel Area (11)
Surroundings (10)
Check-in/out Time (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Puspa Sari Hotel

Number of reviews per page
20
40

Customer reviews

G***r
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

cheap and comfortable but the hot water is not that warm and it's on the 2nd floor, it's a shame
Translated by Google Icon
See original

Find this review helpful?

C***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.3

/10

Reviewed 2 week(s) ago

The bed collapsed, so my back hurt all over. The bathroom door also couldn't be closed. Overall it was ok and comfortable for a place to stay during the holidays. The staff was also very helpful when I lost my phone.
Translated by Google Icon
See original

Find this review helpful?

desi p.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 8 week(s) ago

For a 2 star hotel this is quite satisfying
Translated by Google Icon
See original

Find this review helpful?

I***h
icon-origin-TRAVELOKA

6.1

/10

Reviewed 11 week(s) ago

The room is full of ants, many walls + doors are rotten. It feels like staying in an old house. The bathroom floor is a bit slippery + dirty. The sheets + towels are dirty. In addition, the staff and breakfast are good but need to be improved.
Translated by Google Icon
See original

1 people find it helpful

R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 11 week(s) ago

waiting for breakfast is quite long, and parking is a bit narrow
Translated by Google Icon
See original

1 people find it helpful

S***N
icon-origin-TRAVELOKA

5.3

/10

Reviewed 12 week(s) ago

The hot water doesn't work. And the room is full of ants.
Translated by Google Icon
See original

2 people find it helpful

S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

Quite comfortable and pleasant, the room is spacious, clean and the price is affordable, there is a small children's pool too, it's just that the faucet seems to need to be replaced, it's leaking. But I'm quite satisfied staying here, the room is clean and there is a balcony so you can relax while having tea
Translated by Google Icon
See original

4 people find it helpful

D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 13 week(s) ago

Roadside location, looks narrow from the outside, but it turns out to be spacious inside. The room position directly faces the parking lot, making it easy for travelers to take/store items to the car
Translated by Google Icon
See original

3 people find it helpful

H***d
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

Friendly hotel staff, clean room, comfortable atmosphere
Translated by Google Icon
See original

Find this review helpful?

A***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 15 week(s) ago

everything is very satisfying. suggestion is to enlarge the swimming pool again.
Translated by Google Icon
See original

Find this review helpful?

Z***a
icon-origin-TRAVELOKA

8.8

/10

Reviewed 15 week(s) ago

Easy access because it is close to the highway. Friendly staff. Rooms are decent with hot water for bathing. Good breakfast with a variety of food
Translated by Google Icon
See original

1 people find it helpful

Yogi C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.3

/10

Reviewed 15 week(s) ago

Old hotel, poor service, water was off from 4 pm to 8 pm, when asked to the hotel staff, they politely said that my room was filled with too many people so the water tower ran out quickly. But when the technician came, he said the water machine was broken and had to be serviced. This is the first time I have found a hotel staff who immediately blamed the guest without first confirming the actual condition.
Read More
Translated by Google Icon
See original

8 people find it helpful

Accommodation's Reply
02 Jan 2025
Sorry for the inconvenience. When staying at our hotel, it is true that the machine broke down because it was often used when the tower was running low, it is likely that a lot of water was used. Thank you for your input, hopefully it will be our correction for the future, so that our service can be more optimal.
Translated by Google Icon
See original
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.3

/10

Reviewed 16 week(s) ago

The location is close to the hot springs, the room has no AC, the bathroom's hot water doesn't work, please improve the service for guests.
Translated by Google Icon
See original

2 people find it helpful

I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 18 week(s) ago

For its class, this is a good hotel. Management tries to maintain the beauty of the exterior. The facilities and room contents are standard. For our family, it is comfortable as a base, then we explore the surrounding tourist attractions.
Translated by Google Icon
See original

1 people find it helpful

Profile Picture
Drajat S. H.
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 20 week(s) ago

okay, even though the hot water turned off, and was offered another room alternative
Translated by Google Icon
See original

4 people find it helpful

mardianah
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 21 week(s) ago

Strategic location on the main road, cheap prices and breakfast has variations
Translated by Google Icon
See original

4 people find it helpful

N***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.7

/10

Reviewed 21 week(s) ago

The location is close to the highway so it's easy to find. The facilities are decent but need renovation because the building is old. TV access is still local. The room size is quite large, I chose the superior one, it's more save if there is a partition separating the bedroom from the chat area. The food at the restaurant is decent and the price is affordable. The cleanliness of the room needs to be improved because there is still a lot of dust. The bathroom door also needs to be replaced.
Read More
Translated by Google Icon
See original

4 people find it helpful

M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.6

/10

Reviewed 25 week(s) ago

Wifi is reluctant to turn on and off. Hot water has to be called first before being put on. The sound and smell of the gas water heater are so loud that I don't dare to use it. TV can't be watched because it's still manual. All night confused with my child about what to do. It's better to remove the swimming pool facility, it can't be used because there's no water. The others are okay. I ordered a superior room.
Read More
Translated by Google Icon
See original

6 people find it helpful

G***t
icon-origin-TRAVELOKA

6.7

/10

Reviewed 27 week(s) ago

The toilet facilities are poorly maintained.
Translated by Google Icon
See original

1 people find it helpful

F***r
icon-origin-TRAVELOKA

10.0

/10

Reviewed 28 week(s) ago

Nice rooms, good food, location on the side of the road
Translated by Google Icon
See original

4 people find it helpful

Number of reviews per page
20
40