Overall Ratings & Reviews [Deact] Umada Beds & Lounge Surabaya

We check in at night. Crazy like a haunted house, bro, lack of lighting. But other things are ok, the staff is friendly, the rooms are comfortable. Only the water smells and the mattress is a bit dirty.

This hotel or cemetery is very quiet, plus the lighting is lacking and what's worse is that only my wife and I are staying and there is no one there, including the hotel staff.

In the future, please stand by the reception team, and respond when contacted. Thank You.

Smelly water, smelly room, 5 watt lamp in front of room,

Tidak dibersihkan, ketika mau mau masuk banyak kotorannya, kamar mandi bai, ada banyak kecoaknya.

Tempat nyaman, bersih enak. Sekitar banyak penjual makanan.

Hotel bersih, AC dingin, kasur nyaman, harga juga terjangkau, depan hotel kalo mau cari makan mudah.

AC dingin, air panas tersedia, kamar nyaman.

Actually it's cheap but the service and facilities could be better. Didn't get soap, sandals, drink. The room smells of dust. So it can be repaired again.

It's not bad to get epic prices from the application, only the AC isn't cold at all, it's near the mall.

Uncomfortable, rooms are too cramped and bad usada circulation.

Perlu ditingkatkan lagi untuk kamar mandinya saja.

Resepsionis di telepon untuk konfirmasi tidak ramah (judes). Fasilitas tidak sesuai di deskripsi, air mampet, air hangat tidak ada, TV tidak nyala, lampu kurang terang. Kecewa banget, terlanjur bayar ga jadi nginap, langsung check out setelah tau fasilitas tidak sesuai. Tidak recommended, perlu banyak perbaikan/ditutup saja.

The place is joined to the pharmacy, so check in at the pharmacy directly. The guard is a little dirty.

Pesan 2 kamar. Waktu buka kamar 1, ternyata kamarnya belum dirapikan. Sepertinya tamu sebelumnya udah check out tapi belum dibersihkan oleh pihak hotel kemudian diberikan ke kami. Kamar 2, AC panas. Minta ganti kamar semuanya dapat ganti. Kamar pengganti kondisinya bagus, AC berfungsi dengan baik tapi sayang air kamar mandinya mengalirnya kecil. Rasanya kurang puas mandi.

The room is comfortable and clean at a price of 150 thousand. My kids love it. On the right and left a lot of selling food. Sip anyway 👍🏼.

(+) Cheap price, hot water is on, (-) bed has lots of small ants, very quiet, air conditioner is not cold but okay. The rest is good for rest.

Highly recommend for affordable lodging. Only minus one is the ac is not cold enough. Thank you

Very disappointing. Coming to the place, there are no officers on standby to serve empty. Ask for WiFi. It's not clear to whom. 10 minutes straight check out looking for another hotel. Not recommended. If you are looking for money that is safe and lawful, please!

Overall, it's pretty good to just stop by, especially when you get a flash sale price of under 50k. The mattress is comfortable and neat, the AC is cold, the hot water is on. The only minus is the service from the mothers who are a little bitchy and there is no mirror in the room and shampoo. Maybe it can be improved in terms of service to friendly guests, given the wifi password (don't wait for guests to ask). But I don't want to make all kinds of complaints while staying there because I feel that I get a cheap price, it's just a shame if you pay up 200k with services like that.