8.9
Very Good
From 41 reviews
Provided by travellers on
Cleanliness
9.2
Room Comfort
9.2
Meal
8.3
Location
9.0
Service and Facilites
8.7
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Traveller Reviews The Chi Boutique Hotel
Number of reviews per page
20
40
Customer reviews
HG
Hosanna G. A.
10.0
/10
Reviewed 3 day(s) ago
The room is very fitting but also comfortable.
Very good service by Hotel Staff.
Linh and Alex, thank you for helping me during this holiday.
I will definitely come back to this hotel if I go back to Hanoi
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TRAN
Leisure
9.4
/10
Reviewed 15 week(s) ago
Great place to watch fireworks
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Fatima Yao Imbang
9.7
/10
Reviewed 66 week(s) ago
We had fun. Staff are very accomodating. Service is VIP. Rooms are very comfortable. Stay is so affordable. Perfect.
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NN
Nguyen N. T. Q.
9.1
/10
Reviewed 151 week(s) ago
Everything is great Only the check-in stage, the receptionist requires too complicated documents, people over 50 years old even ask for the date of birth and don't know what to do
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1 people find it helpful
Accommodation's Reply
08 Jun 2022
Dear Ms. Thanh Quyen!
The Chi Hotel would like to send the most sincere thanks to you and your family! Thank you for using The Chi's services and taking your precious time to rate the hotel.
The hotel would like to acknowledge your contribution and is very sorry that you were not satisfied with the check-in process. However, asking the date of birth as well as requesting the customer's identification is necessary and mandatory, for the hotel to declare the temporary absence to the competent authority. We hope you understand and sympathize with the hotel.
Once again, I would like to thank you and wish you and your family health, happiness and success! We hope we will have more opportunities to welcome you back to The Chi Boutique Hotel.
Best regards
The Chi Boutique Hotel
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VT
Vo Thi M. K.
Business
9.7
/10
Reviewed 293 week(s) ago
Good room, good service. Staffs are friendly and supportive.
2 people find it helpful
DA
Damayani A. K.
Business
8.8
/10
Reviewed 294 week(s) ago
The room is spacious and clean, believe me it is not easy to get spacious room in Hanoi. The location is steps away from St Joseph Church and surrounded by many restaurants.
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Jen
Business
10.0
/10
Reviewed 300 week(s) ago
I had a wonderful stay here. The hotel is just so nice and all the staff are kind and friendly. Hotel’s room is spacious and very clean. Especially the bed is comfortable and I love it. This hotel is near the Famous Church and there are many restaurants and shops nearby. I love this hotel and surely will come back again soon. Highly recommended.
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t
tohir
9.7
/10
Reviewed 336 week(s) ago
Very nice boutique hotel, and location very good... but a bit noisy at the moment maybe because of the construction at the moment, but better choose room not street view to avoid
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LD
Le Dang D. T.
Backpacking
8.5
/10
Reviewed 348 week(s) ago
Hotel clean, friendly staff.
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3 people find it helpful
Jen
Business
9.4
/10
Reviewed 350 week(s) ago
The hotel is very new, clean and nice decoration. Room is spacious. Staff is friendly and helpful. Location is right in the city centre. Such a nice hotel and i will surely come back again.
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Jen
Business
9.7
/10
Reviewed 351 week(s) ago
This hotel is perfect for your stay in Hanoi. It’s located right at the city centre and nearby everything you need. The staffs are friendly and helpful and the room is super clean and well decorated. My favorite hotel in Hanoi.
1 people find it helpful
CW
Chang W. L.
Family
9.7
/10
Reviewed 362 week(s) ago
Awesome hotel! Highly recommended for anyone wanting to stay in the heart of Hanoi Old Quarter.
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TV
Tran V. D.
Business
9.7
/10
Reviewed 380 week(s) ago
Respected charity, joyful, full of happiness, with elephants
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1 people find it helpful
CM
Chawanporn M.
Family
6.6
/10
Reviewed 384 week(s) ago
As this is my pre-paid booking, I were charged for 2nd guest breakfast. Though I have made a special request via email in advance to inform that I need 2 single beds so they should figure it out that I came with my accompany. So I am unhappy because they are tricky in someway relating to money issue everyway I go i.e. tour agency or taxi service.
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Thi Ngan Ha Nguyen
Business
9.7
/10
Reviewed 426 week(s) ago
Perfect to stay, I will come back.
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DT
Dang T. L.
Romantic
9.1
/10
Reviewed 429 week(s) ago
The bed and the bathroom was amazing!
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