8.3
Very Good

From 352 reviews

Provided by travellers on
Cleanliness

8.6

Room Comfort

8.4

Meal

7.8

Location

8.2

Service and Facilites

8.2

People often mention about MTREE Hotel
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Staff Friendliness (1)
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Traveller Reviews MTREE Hotel

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Customer reviews

Welly T.
icon-Medical
Medical
icon-origin-TRAVELOKA

6.2

/10

Reviewed 15 week(s) ago

I'm not complaining about Siti (receptionist), but I've noticed that she doesn't use basic courtesies like saying “good morning” or “thank you.” I did have a face-to-face conversation with her about this, and while she didn't apologize, she did say “thank you” at the end. However, I still believe that, as someone in the hospitality industry, it's important for her to consistently incorporate these simple gestures when interacting with guests. I hope she learns from this and strives to show her best courtesy to every guest who comes to Mtree Hotel.
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Cristine
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 57 week(s) ago

Rekomendasi banget. Staf bisa bahasa indonesia dan Inggris.

1 people find it helpful

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Cristine
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 57 week(s) ago

Rekomendasi banget. Staf bisa bahasa indo dan inggris.

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Navindran R.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 83 week(s) ago

Hotel is situated nearby many eateries. Heart of puchong. Rooms was very clean and tidy. Well maintained. Spacious. Bathroom was well maintained too. Breakfast was nice but very limited choice. Frontdesk was polite and friendly. Overall recommended👍

1 people find it helpful

Fifit i.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 87 week(s) ago

- Difficult to found grab, waiting 10-20mnt every morning,- the cleanless not so good, especially for the pool and room.

2 people find it helpful

Muhammad s. B. M. Y.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 179 week(s) ago

ok just nice. the best breakfast the best pool is just not very suitable for small children. all good. tq
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1 people find it helpful

Boon C. W.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 237 week(s) ago

Value to money but hotel design not my favourite style. Cleanliness not up to standard, still find hair at shower place, a huge coffee stain on carpet...

2 people find it helpful

Accommodation's Reply
15 Sep 2020
Dear Valued Guest, we would like to thank you for your recent visit to MTREE Hotel, Puchong and it was truly a pleasure to serve you. Please accept our sincere apology on what you have encountered during your stay recently. Our associates will do the best to provide an excellent service to all our guests but on this occasion, we didn’t meet to your basic expectation. However, the management has taken an immediate action for improvement and thank you once again for taking the time to share your experience and your comments are very much appreciated. We certainly look forward to being of service to you again in the near future. Yours sincerely, The Management.
Pui V. L.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 238 week(s) ago

comfortable bed, the staff with good service

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Accommodation's Reply
15 Sep 2020
Dear Valued Guest, we would like to thank you for your recent visit to MTREE Hotel, Puchong and it was truly a pleasure to serve you. Thank you for taking the time to share your experience and your comments are very much appreciated. We certainly look forward to being of service to you again in the near future. Yours sincerely, The Management.
Wee K. S.
icon-Family
Family
icon-origin-TRAVELOKA

9.1

/10

Reviewed 272 week(s) ago

Clean, friendly staffs and nice breakfast. Strategic location with affordable price. Definitely will come back again. Thanks

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Vigneswari P.
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Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 274 week(s) ago

Great place for business travelers. Rooms are a tad bit tiny but for one person staying over should be good. Located at a strategic place and easy access to public transportation.

2 people find it helpful

Gnan Y. H.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

8.7

/10

Reviewed 275 week(s) ago

Room is awesome .. however staff work a bit slow..

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SauLiang T.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 281 week(s) ago

Always the best accommodation whenever I visit Puchong and Bukit Jalil

1 people find it helpful

ARFAH A. B. R.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

6.0

/10

Reviewed 289 week(s) ago

the service from the staff is very bad

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Faiz Kefli
icon-origin-TRAVELOKA

9.7

/10

Reviewed 289 week(s) ago

Worth my money that’s all I can say.

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Musa A.
icon-Family
Family
icon-origin-TRAVELOKA

6.1

/10

Reviewed 290 week(s) ago

Room size is small with limited space.Located within busy area.

2 people find it helpful

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Diana S. F. L.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA

9.4

/10

Reviewed 290 week(s) ago

The location near to ioi puchong mall and sunway pyramid mall. The breakfast super delicious ❤️ I really enjoy my stay here.

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Zuranida
icon-origin-TRAVELOKA

9.0

/10

Reviewed 291 week(s) ago

All are good but only too difficult to find kedai makan.

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Fatma W.
icon-Family
Family
icon-origin-TRAVELOKA

8.5

/10

Reviewed 295 week(s) ago

Room is clean and comfortable. Service is good. Will surely stay here again in the future.

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NURUL S. S.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

8.8

/10

Reviewed 296 week(s) ago

1. Breakfast not many choices and the taste so bad. Mushroom soup the taste like stale, The rice I don't know why the taste like the cheap rice. The table unlimited 😣 ☹️ 2. Reception very friendly 😍 3. The room toilet is too big and nice 😍😍 But the water very slow 😣☹️ Swimming pool, ok nice view. Check out service and check in I give 5 stars ❤️
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2 people find it helpful

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Mohammad S.
icon-Family
Family
icon-origin-TRAVELOKA

8.5

/10

Reviewed 296 week(s) ago

clean room, nice breakfast but no fridge in the bedroom .

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