8.6
Very Good

From 464 reviews

Provided by travellers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.3

Location

8.5

Service and Facilites

8.6

People often mention about Grand Palace Hotel Sanur - Bali
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Staff Friendliness (9)
Ambiance (9)
Room Space (9)
Hotel Area (8)
Variety (8)
Accessibility (7)
Check-in/out Time (7)
Bathroom (7)
Taste (7)
Bedroom (6)
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Traveller Reviews Grand Palace Hotel Sanur - Bali

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Customer reviews
Lesiana A.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 week(s) ago

The room is very clean and the location is very good. The price is according to the quality. Will continue to stay here when I go to Sanur. 😊👍
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L***e
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9.4

/10

Reviewed 12 week(s) ago

Fell in love from the first moment I arrived. Thank you for giving me a memorable experience!
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3 people find it helpful

V***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 13 week(s) ago

Room is very spacious and clean. Some electric sockets in the room aren't functioning. Food selection is a little substandard for a 4-star hotel. Location: just across Naughty Nuri's Sanur. Not so much options around the hotel. Note: the option says "pool view" but indeed you can't really see the pool from the room.

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F***e
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Leisure
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9.7

/10

Reviewed 15 week(s) ago

The room is spacious, close to places to eat, I've stayed here twice.
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N***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 16 week(s) ago

Helpful great hotel🥰

1 people find it helpful

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Kevin W.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 17 week(s) ago

Big and nice hotel cheap price
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1 people find it helpful

N***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 19 week(s) ago

Staff is very friendly. Helped prepare food when checking out in the morning.
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3 people find it helpful

A***h
icon-origin-TRAVELOKA

9.7

/10

Reviewed 20 week(s) ago

The rooms and pool are nice and fun.
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L***a
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8.5

/10

Reviewed 22 week(s) ago

Big room, clean, comfortable, friendly service, thank you 🙏🙏
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2 people find it helpful

P***y
icon-Business
Business
icon-origin-TRAVELOKA

8.4

/10

Reviewed 32 week(s) ago

The hotel upgraded the room from Grand deluxe to Junior suite. It turned out the room was very noisy. I got pranked.
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B***n
icon-origin-TRAVELOKA

9.4

/10

Reviewed 34 week(s) ago

The staff were kind and super informative, room is super clean.

1 people find it helpful

K***g
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Staycation
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6.8

/10

Reviewed 34 week(s) ago

In the room there is no water heater for coffee/tea & no refrigerator to store cold food,
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3 people find it helpful

j***i
icon-Leisure
Leisure
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9.1

/10

Reviewed 35 week(s) ago

Stayed here because I participated in the Maybank Marathon Bali 2024, the bathroom and bed were clean, the atmosphere was comfortable.
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3 people find it helpful

Y***i
icon-origin-TRAVELOKA

6.8

/10

Reviewed 43 week(s) ago

Disappointed: I couldn't leave Luggage. My check out process was delayed, because they didn't find the small accessory pillow. I asked them to check my luggage in the lobby, it was very uncomfortable.
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3 people find it helpful

Agustina C. W.
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Leisure
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10.0

/10

Reviewed 43 week(s) ago

Super happy. The room was upgraded to a pool view. Children are happy. Every day when I arrive at the hotel I immediately swim. I already subscribe to this hotel. Every time I go to Bali, I always use the Grand Palace. The food is delicious and the rooms are large. The distance to Sanur port is close, so getting to Nusa Penida is easier. The distance to the airport is also close.
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2 people find it helpful

V***a
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Leisure
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9.1

/10

Reviewed 44 week(s) ago

very clean, I really like it, only I took a room with access to the pool so the room is very big. but there is only one chair. there is no bench, so it feels empty, strategic location in front of the road, but there is not too much parking, the security guard is not prompt to help with parking
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D***y
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6.9

/10

Reviewed 48 week(s) ago

For room 321, when heading to the room, it feels like a boarding house, cubicles, because it passes through the edge so if it rains the wind will definitely blow, while the road is quite far. But when you enter the room, well. It's still a hotel room.
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8 people find it helpful

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Mirah M.
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Business
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10.0

/10

Reviewed 52 week(s) ago

Everything is good. This is good if you looking for city hotel in denpasar.

2 people find it helpful

Monika S.
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8.8

/10

Reviewed 53 week(s) ago

We practically only slept there because we check out super early in the morning to go to Nusa Penida. The room is a little bit dark but it is clean. It is also so big in size. The food is standard. One thing that I remembered so vividly, at night in the lobby, there are so many mosquitoes because it is practically outside since they always have the door open.
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3 people find it helpful

r***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 54 week(s) ago

Nyaman, bersih dan ramah, fasilitas ok.

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