The female receptionist who help me to check in was not friendly at all. She didn't show me where to put the shoes, where to get slippers. And when my lock cabinet got problem she was fussy to help. However, the guy receptionist in the night was friendly. I saw he guide my roomates and showed all the things they needed to know in the room. I also asked about the slippers and he came to help. The bathroom 1st floor only clean after cleaning around 3-5pm. The night was the horible experience with 1st floor bathroom. Others throw away tissue inside toilet, smelly, and dirty everywhere. When I was inside, got a female staff knocked, she wanna change her cloth, so I asked her help to clean toilet also. Who knows she did her business inside, never help, even the toilet smell worse. I clean until I wanna vomit. Since then I trauma using 1st floor toilet, always use 2nd floor. The breakfast taste good and got a lot of jam options. And the location in the middle of tourist area. So, a lot of foods nearby.