8.9
Very Good

From 513 reviews

Provided by travellers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.4

Location

8.9

Service and Facilites

9.0

People often mention about Fivitel Danang Hotel
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Bilik air (3)
Suasana (2)
Ruang Bilik (2)
Bilik tidur (2)
Kawasan Hotel (2)
Jarak ke Pusat Bandar (1)
Kemesraan Kakitangan (1)
Daftar masuk/Masa keluar (1)
Restoran Dalam Hotel (1)
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Traveller Reviews Fivitel Danang Hotel

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40

Customer reviews

Le Van T.
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10.0

/10

Reviewed 8 week(s) ago

The room is very nice and clean, the staff is very enthusiastic, if you come to Da Nang you still have to choose Fivitel
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Accommodation's Reply
24 Feb 2025
Dear Customer, Greetings from Fivitel Da Nang Hotel. Thank you very much for choosing Fivitel Da Nang Hotel for your vacation. We really appreciate your valuable comments on the quality of service at the hotel. Your satisfaction is the greatest joy of the hotel staff. We look forward to welcoming you and your family on your upcoming vacations in Da Nang with new experiences! Best regards.
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Tung N.
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10.0

/10

Reviewed 12 week(s) ago

The best view from my room! Highly recommended

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Thi D. H. N.
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8.4

/10

Reviewed 37 week(s) ago

The lobby looks old with no upgrades. But what I'm most afraid of is that the scent is too strong as soon as I step in and it hits my nose and causes a headache. You should change the scent to a lighter one
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1 people find it helpful

C***u
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Staycation
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9.7

/10

Reviewed 38 week(s) ago

The hotel is located near the center so travel is convenient. Hotel staff are very enthusiastic. Breakfast is okay, but there are a few dishes. In general, I felt great there
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1 people find it helpful

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Agnes V. K.
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10.0

/10

Reviewed 63 week(s) ago

Hotel dengan kamar yang estetik & besar. Kamar mandi ada bathtubnya. Kamar sangat luas. Nyaman sekali. Dengan pemandangan yang indah. Sarapan enak.

1 people find it helpful

Accommodation's Reply
20 Feb 2024
Dear Valued Guest, Warmest greeting from Fivitel DaNang Hotel. Thank you so much for choosing Fivitel DaNang hotel during your trip in Danang, Vietnam. How happy we are when receiving your amazing review to us. All of us expect that you got the memorable time during stay at our hotel & Danang city. We do look forward to welcoming you back the hotel in the upcoming time and making your next stay even more enjoyable. Thanks and best regards!
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Nguyen D. T.
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8.5

/10

Reviewed 75 week(s) ago

When I arrived, the hotel receptionist gave very enthusiastic advice. I chose a room with a very beautiful and poetic view of the Han River. The breakfast here was also very delicious and complete.
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2 people find it helpful

Ho Ngoc Dung
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10.0

/10

Reviewed 86 week(s) ago

Khách sạn khá ok , chất lượng dịch vụ tốt

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Nguyen T. H. H.
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8.5

/10

Reviewed 89 week(s) ago

Khách sạn nhìn chung cũng tạm, sạch sẽ, vị trí trung tâm thuận tiện đi lại, view sông thoải mái, nhân viên nhiệt tình. Nhưng có vài điểm cần lưu ý cho mọi người khi đặt phòng. 1/ Thang máy không lên đến hồ bơi, phải đi bộ lên 1 lầu. Và bậc thang rất cao khó đi. 2/ Hồ bơi không được sạch, nước hơi đục. 3/ Buffet sáng cần cải thiện để đa dạng hơn sẽ tốt.
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3 people find it helpful

Ferdo B.
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9.7

/10

Reviewed 94 week(s) ago

Beautiful luxury hotel, infinity pool with mesmerizing views. Rich breakfast, great view room, near the ideal walking bridge
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2 people find it helpful

Accommodation's Reply
13 Jul 2023
Dear Guest, Thank you very much for choosing Fivitel Da Nang Hotel for your stay. We appreciate your valuable comments for the quality of service at the hotel. Your satisfaction is the greatest joy of the staff at the hotel. We look forward to welcoming you and your family on your upcoming vacations in Da Nang with new experiences! Best regards. Hotel Management Board
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Le Thi H.
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4.5

/10

Reviewed 95 week(s) ago

Tôi có để quên 1 đôi cao gót ở khách sạn. Tôi đã chủ động liên hệ nhờ hỗ trợ, bên khách sạn báo đã huỷ mất rồi. Đồ để quên của khách, nếu thấy tại sao không liên hệ khách lại tự ý đem huỷ ?! Đôi cao gót tôi vừa mua của hãng charles & keith để đi chơi, mới mang được 1 tiếng đi ăn tối về mà nói là bị hả mồm, bung keo thì có quá vô lý ko?
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Accommodation's Reply
09 Jun 2023
Dear Guest, Thank you very much for choosing Fivitel Da Nang Hotel for your stay. We appreciate your valuable comments for the quality of service at the hotel. First of all, on behalf of the Management Board, Fivitel Da Nang Hotel would like to apologize to you for the incident at the hotel that has affected your experience at the hotel. Besides, the hotel management is still contacting you directly to apologize and offer a solution for this incident. We look forward to hearing from you soon. Your satisfaction is the greatest joy of the staff at the hotel. We look forward to welcoming you and your family on your upcoming vacations in Da Nang with new experiences! Best regards. Hotel Management Board
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Le Thi H.
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4.5

/10

Reviewed 95 week(s) ago

Tôi có để quên 1 đôi cao gót ở khách sạn. Tôi đã chủ động liên hệ nhờ hỗ trợ, bên khách sạn báo đã huỷ mất rồi. Đồ để quên của khách, nếu thấy tại sao không liên hệ khách lại tự ý đem huỷ ?! Đôi cao gót tôi vừa mua của hãng charles & keith để đi chơi, mới mang được 1 tiếng đi ăn tối về mà nói là bị hả mồm, bung keo thì có quá vô lý ko?
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Accommodation's Reply
10 Jun 2023
Dear Guest, Thank you very much for choosing Fivitel Da Nang Hotel for your stay. We appreciate your valuable comments for the quality of service at the hotel. First of all, on behalf of the hotel management, we would like to apologize to you for having had a bad experience at our hotel. The management will discuss with the relevant departments and will contact you again so that we can apologize as well as offer the best solution for you soon. Your satisfaction is the greatest joy of the staff at the hotel. We look forward to welcoming you and your family on your upcoming vacations in Da Nang with new experiences! Best regards. Hotel Management Board
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Tran T. N. H.
icon-Family
Family
icon-origin-TRAVELOKA

8.3

/10

Reviewed 98 week(s) ago

khách sạn ổn trong tầm giá, phục vụ đồ ăn sáng nhiều, đa dạng, bể bơi nhỏ nhưng đẹp và tắm thích lắm. chỉ có duy nhất 1 vấn đề là gia đình mình có con nhỏ, đã liên lạc trước với khách sạn xin hỗ trợ đổi phòng vì có 1 chút thay đổi về thời gian nghỉ lại nên mình bị mất phòng giường đôi mà phải chọn phòng 2 giường đơn, khách sạn đồng ý nâng hạng phòng cho mình nhưng đến lúc check in thì lại ns do khách quá đông hết phòng giường đôi nên không nâng được hạng phòng, nếu chọn phòng suite thì phải trả phí gần 1tr cho 2 đêm nghỉ, mình hơi thất vọng, còn lại thì phục vụ tốt, nhân viên niềm nở, gia đình mình cũng khá hài lòng
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5 people find it helpful

Accommodation's Reply
24 May 2023
Dear Guest, Thank you very much for choosing Fivitel Da Nang Hotel for your stay. We appreciate your valuable comments for the quality of service at the hotel. Your satisfaction is the greatest joy of the staff at the hotel. We look forward to welcoming you and your family on your upcoming vacations in Da Nang with new experiences! Best regards.
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Truong
icon-origin-TRAVELOKA

10.0

/10

Reviewed 105 week(s) ago

We choose this hotel for staying in danang city. A riverside 4 stars hotel. Everything is great so far. The view from our room and the pool is 100 points. Staff are excellent and helpful, specially Shinny at reception. He is the best

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Accommodation's Reply
05 Apr 2023
Dear Valued Guest, Warmest greeting from Fivitel DaNang Hotel. Thank you so much for choosing Fivitel DaNang hotel during your trip in Danang, Vietnam. How happy we are when receiving your amazing review to us. All of us expect that you got the memorable time during stay at our hotel & Danang city. We do look forward to welcoming you back the hotel in the upcoming time. Thanks and best regards! Sales Department.
Thi h. n.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 105 week(s) ago

I feel the hotel quality is excellent. The room has a very nice view, the swimming pool overlooks the Han River Dragon Bridge. Cuc hotel front desk staff is very cute and attentive. Thank you hotel for giving me a great experience here.
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Accommodation's Reply
06 Apr 2023
Dear Guest, Thank you very much for choosing Fivitel Da Nang Hotel for your stay. We appreciate your valuable comments for the quality of service at the hotel. Your satisfaction is the greatest joy of the staff at the hotel. We look forward to welcoming you and your family on your upcoming vacations in Da Nang with new experiences! Best regards.
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Thi h. n.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 105 week(s) ago

Tôi ở khách sạn Fivitel vào ngày cuối cùng của hành trình. Giường và gối rất thoải mái và tầm nhìn rất đẹp! Trong số tất cả các khách sạn chúng tôi ở, bữa sáng là món Việt Nam ngon và ngon nhất. Và trên hết là đội ngũ nhân viên tiền sảnh( Cindy)thân thiện luôn chào hỏi bạn mỗi khi bạn đi ngang, họ luôn mỉm cười và chào hỏi đó là điều nên có trong ngành dịch vụ này. Nên đổi mới dàn xe đạp vì nó quá cũ.
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2 people find it helpful

Accommodation's Reply
06 Apr 2023
Dear Guest, Thank you very much for choosing Fivitel Da Nang Hotel for your stay. We appreciate your valuable comments for the quality of service at the hotel. Your satisfaction is the greatest joy of the staff at the hotel. We look forward to welcoming you and your family on your upcoming vacations in Da Nang with new experiences! Best regards.
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Thi h. n.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 105 week(s) ago

The room is very comfortable, the staff is very enthusiastic. I'm very satisfied
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1 people find it helpful

Accommodation's Reply
05 Apr 2023
Dear Guest, Thank you very much for choosing Fivitel Da Nang Hotel for your stay. We appreciate your valuable comments for the quality of service at the hotel. Your satisfaction is the greatest joy of the staff at the hotel. We look forward to welcoming you and your family on your upcoming vacations in Da Nang with new experiences! Best regards.
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Nguyen H.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 107 week(s) ago

The hotel is near the dragon bridge, convenient for travel. Nice and cheerful hotel staff. SHIN friend enthusiastically supported throughout the journey in Da Nang Cindy friend was cute, cheerful and enthusiastic to help A memorable stay at Fivitel
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1 people find it helpful

Accommodation's Reply
22 Mar 2023
Dear Mr. Son Hieu Nguyen, Thank you very much for choosing Fivitel Da Nang Hotel for your stay. We appreciate your valuable comments for the quality of service at the hotel. Anh's satisfaction is the greatest joy of the staff at the hotel. We look forward to welcoming you and your family during your upcoming vacations in Da Nang. Sincerely thank you!
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Ho Thi D. M.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 118 week(s) ago

It was so good. The front desk staff are so very kind and always greet us enthusiastically and smile every time we pass by. The night shift reception staff were very friendly and hardworking. The room is clean especially we got a free upgrade to a better room. thank you. Especially the reception staff. 5 star
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Simon Truong
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10.0

/10

Reviewed 118 week(s) ago

I stayed with my 2 friends, we really enjoy during stay in Fivitel Danang. Mr. Shinny supported us so much with his plan. Thanks him a lots. If you go to Danang, find him, he is the best!

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Cuc N.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 122 week(s) ago

Dragon Bridge will spray water and fire at 9pm on weekends. From the hotel, you will see the top bar most clearly. The good support from the lobby Cindy told us where to eat and drink at reasonable prices. I appreciate it very much. Clean room is my favorite point when I stay here.

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