7.0
Pleasant

From 13 reviews

Cleanliness

6.4

Room Comfort

6.6

Service and Facilites

7.4

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Traveller Reviews Rucksacker Backpacker Hostel

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40
Top reviews
Verified traveler
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 275 week(s) ago

Expedia Group verified review

Stayed 2nights in private double. Late check in email stated room would be unlocked - it wasn't. Nobody answered the phone. We had to stretch in the window to unlock the door. The room stank. Really horrible old damp smell. Next day we were locked out of our room with our belongings inside "pending payment" - payment had been taken online already. Took 5 phone calls to get keys to our room sorted.
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Katherine

2.0

/10

Reviewed 282 week(s) ago

Hotels.com verified review

The check-in system is non-existent and if you are a traveller you have to conjure up a phone to call someone who may not even be in the same building. I was only shown one set of toilets and didn't find out about the rest until the next day when I discovered each bathroom is closed for an hour at some point during the day. Not secure at all, as anyone could walk in the front door and then into any of the rooms that don't have a lock. Add to this that if you wish to use one of the pitiful lockers in your room, you will need an additional padlock as combination lockers were apparently too difficult to source. Contrary to the self-written description the beds are of awful quality and rickety, and I repeatedly got up in the morning covered in tiny bite marks. Fellow guests had no respect and would play music, talk, smoke, and drink until all hours of the morning. Plus the tidy room policy was not enforced at all. Free wifi and free parking are gross over-exaggerations given that they are both extremely limited. Mouldy food was left in the fridge and not cleared out by staff, and I didn't feel comfortable with leaving anything in there. At no point was it mentioned before arriving that I wouldn't be able to extend my stay as there is a maximum one-week policy, but the area was convenient, even if I hated it. To have a 7-night policy is completely ridiculous given that backpackers would probably have an extended reason to be needing a bed.
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hinengakau

10.0

/10

Reviewed 290 week(s) ago

Hotels.com verified review

Lots of youthful energy from different parts of the world
Verified traveler
icon-Leisure with Friends
Leisure with Friends

6.0

/10

Reviewed 318 week(s) ago

Expedia Group verified review

Not the best place to stay in the city , but what can you say for the money it’s a good value,
Ashleigh

10.0

/10

Reviewed 333 week(s) ago

Hotels.com verified review

Great hostel , clean & good location
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