8.6
Very Good

From 2,288 reviews

Provided by travellers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.0

Location

9.2

Service and Facilites

8.5

People often mention about WOLO Kuala Lumpur
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Ambiance (14)
Distance to City Center (12)
Accessibility (11)
Staff Friendliness (10)
Bedroom (9)
Bathroom (8)
Surroundings (7)
Wifi (7)
Check-in/out Time (7)
Hotel Area (6)
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Traveller Reviews WOLO Kuala Lumpur

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Customer reviews

Adi K. D.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 3 week(s) ago

Strategic location, walking distance to Vapilion, very close to Alor, very easy to find breakfast and food
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Vanessa T. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 5 week(s) ago

Very good, clean and comfortable hotel! It is also quite spacious for 1 big and 1 medium luggage to be opened at the same time. Staff are very friendly! Hotel is also very near to a lot of malls and also a night market.

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Accommodation's Reply
28 Feb 2025
Thank you so much for sharing your kind review. We are delighted to hear that you had an excellence stay with us from every aspect of the hotel, all contributed to make your stay memorable. Providing excellent customer service is one of our top priorities, and we are glad that our team members made a positive impression on you. We can't wait to see you again soon!
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lidha l.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 8 week(s) ago

the room atmosphere is very good, the mattress is very soft. got a room view directly facing the monorail and bukit bintang crossing road. the only minus is that it's noisy at night. yes for the first experience staying here is very pleasant. standard food like boxed rice. got nasi lemak and western meal.
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1 people find it helpful

Accommodation's Reply
12 Feb 2025
Thank you for sharing your experience! We're delighted to hear that you enjoyed the room ambiance and comfort, as well as the view of Bukit Bintang. Regarding the noise issue you encountered during your stay, we apologize for the disturbance caused by the street. We strive to create a comfortable and enjoyable atmosphere for all our guests, and we understand that noise can be a concern, especially on weekends when the area comes alive. Your feedback on the meals is noted, and we’ll continue to improve. We look forward to welcoming you back for another enjoyable stay!
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 9 week(s) ago

The location is really good, close to everywhere in the Bukit Bintang area.
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Accommodation's Reply
05 Feb 2025
Thank you for choosing WOLO and for sharing your positive review. We appreciate your rating and we take pride in our hotel's location for this is the city of shopping and entertainment and we are honored to host guests in this part of the city. We can't wait to see you again soon!
s***y
icon-origin-TRAVELOKA

9.4

/10

Reviewed 11 week(s) ago

Close to Bukit Bintang & Pavillion
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Accommodation's Reply
16 Jan 2025
Thank you so much for choosing WOLO and for sharing your positive review. We are pleased to hear that you enjoyed the convenience of our location in the heart of Bukit Bintang. Our location is indeed one of our greatest assets, and we're delighted that it worked well for you. Being close to Lot 10, Pavilion and various food options is a definite advantage for our guests. Should you have anything else to share with us, please feel free to do so. We look forward to see you again soon!
MILIANI
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 12 week(s) ago

The room was clean and check in time was also fast.
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2 people find it helpful

Accommodation's Reply
14 Jan 2025
Thank you for sharing your recent stay experience with us. We are delighted to hear that you found the room clean and quick check-in process, all contributed to make your stay memorable. We take great pride in providing excellent service and ensuring our guests feel welcomed and well taken care of during their stay. Should you need any assistance or have specific preferences to enhance your comfort, please feel free to let us know. We're eagerly looking forward to serving you again on your next visit!
S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.1

/10

Reviewed 19 week(s) ago

The hotel location is very accessible. The only thing needs to be improved is that the hotel management should install towel rail or clothes hanging hook inside the bathroom itself not outside. Overall very good experience staying in this hotel

2 people find it helpful

Accommodation's Reply
20 Nov 2024
Thank you for sharing your positive review. We are delighted to hear that you enjoyed the convenience of our prime location in the heart of Bukit Bintang. Our location in the vibrant city center indeed offers plenty of entertainment and convenience for our guests, and we are thrilled that you enjoyed exploring the area. We truly appreciate your suggestion regarding towel rails or hooks inside the bathroom, and we will certainly take this into consideration for future improvements. It's wonderful to hear you had a very good experience overall, and we hope to welcome you back again soon!
L***w
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.0

/10

Reviewed 21 week(s) ago

The location is great! Easy access to MRT station and surrounded with shop lots and restaurants. Walking distance to pavilion Bukit Bintang and Fahrenheit 88.

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Accommodation's Reply
11 Nov 2024
Thank you for your positive review. We are thrilled to hear that you enjoyed the convenience of our location in the heart of Bukit Bintang. Our location is indeed one of our greatest assets, and we're delighted that it worked well for you. Being close to Lot 10, Pavilion and various food options is a definite advantage for our guests. Allow us to make the most of your next stay, check out our WOLO Pass perks and benefits at our participating partners outlet while strolling around the city! Should you have anything else to share, please feel free to let us know! See you soon!
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 24 week(s) ago

It was a very delightful stay there, the room was very clean despite not too spacious, with view straight to bukit bintang crossing. Please keep in mind since its in the center of crowded bukit bintang that means you will hear the crowd noise or people singing from bukit bintang street at night (pretty late night).

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Accommodation's Reply
16 Oct 2024
Thank you for your kind review. We are content to hear that you enjoyed your stay with us especially the room's cleanliness, location and view. We aim to provide the best possible experience for all our guests, and your positive feedback encourages us to continue delivering exceptional service. Regarding the noise issue you encountered during your stay, we apologize for the disturbance caused by the street performances. We strive to create a comfortable and enjoyable atmosphere for all our guests, and we understand that noise can be a concern, especially on weekends when the area comes alive. Should your travels bring you back to this vibrant area, we would be honored to welcome you again and offer you an even more enjoyable stay.
H***y
icon-Medical
Medical
icon-origin-TRAVELOKA

10.0

/10

Reviewed 29 week(s) ago

Friendly and helpful. Near bukit bintang MRT, 5 minutes to Pavilion Mall, and close to everywhere.

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Accommodation's Reply
12 Sep 2024
Thank you so much for your positive review. We are pleased to hear that the excellent location, where we are conveniently situated, combined with our friendly and accommodating staff, all contributed to making your experience memorable. Should you need any assistance or have specific preferences to enhance your comfort, please feel free to let us know. We're eagerly looking forward to serving you again on your next visit!
H***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 34 week(s) ago

Comfortable, clean, the AC is really cold.
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Accommodation's Reply
13 Aug 2024
Thank you for your positive review. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority and it's glad that your expectations were met. Should you have anything else to share with us, please feel free to let us know. We can't wait to see you again soon.
G***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.2

/10

Reviewed 38 week(s) ago

OK, for that price, everywhere is close, comfortable and clean.
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3 people find it helpful

Accommodation's Reply
15 Jul 2024
Thank you for sharing your recent stay experience with us. We’re delighted to hear that you found our location convenient, and appreciated the comfort and cleanliness of our hotel. Your satisfaction is our priority, and we’re pleased to know we met your expectations for value. We can't wait to see you soon!
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 39 week(s) ago

Great room. Comfortable bed. Location is perfect!

1 people find it helpful

Accommodation's Reply
05 Jul 2024
Thank you so much for choosing WOLO and for your kind review. We are delighted to hear that you had a great stay with us and that you found our location in the heart of Bukit Bintang convenient. Our strategic location is our hotel's pearl. We love Bukit Bintang as much as anyone! Hence, providing a roof over any guests' heads brings us much joy! We appreciate your complimentary remarks about the room and the room amenities. Your satisfaction is our top priority and we are glad your expectations were met. If there's anything specific you would like to address or if you have any suggestions, please don't hesitate to let us know. We can't wait to see you again soon!
A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 42 week(s) ago

I really enjoyed staying at Wolo Hotel during my family trip last week. The room was clean with city view, close to shopping malls and public transports. Thank you Wolo team for making our stay enjoyable!

1 people find it helpful

Accommodation's Reply
14 Jun 2024
Thank you for choosing WOLO and for sharing your positive review with us. We are delighted to hear that you enjoyed your stay with us! It's wonderful to learn that the excellent location, where we are conveniently situated, combined with our friendly and accommodating staff, as well as the array of nice facilities we offer, all contributed to making your experience memorable. We aim to provide the best possible experience for all our guests, and your positive feedback encourages us to continue delivering exceptional service. We can't wait for your return in your next visit to Bukit Bintang! Come and find out more hidden treasures in the city of entertainment! We hope to see you soon!
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 43 week(s) ago

Greant ambiance and location. Breakfast is not buffet just set meals with few choices. Overall will repeat this hotel!

1 people find it helpful

Accommodation's Reply
07 Jun 2024
Thank you for choosing WOLO and for sharing your recent stay experience with us. We are thrilled to hear that you found our location in the heart of Bukit Bintang convenient and that you enjoyed the great ambience our hotel offer. Our location is indeed one of our greatest assets, and we're delighted that it worked well for you. Being close to Lot 10, Pavilion and various food options is a definite advantage for our guests. Meanwhile, we sincerely apologize that you were not happy about breakfast, we have brought this up to the team and will figure out a solution. Should you need any assistance or have specific preferences to enhance your comfort, please feel free to let us know. We're eagerly looking forward to serving you again on your next visit!
Ronald S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 44 week(s) ago

I love this hotel, I'll be back soon.

1 people find it helpful

Accommodation's Reply
31 May 2024
Thank you for choosing WOLO and for sharing your positive review. We are delighted to hear that you had a great stay experience with us. Your satisfaction is our top priority and your kind words motivate us to continue delivering exceptional service to our guests. We can't wait for your return in your next visit to Bukit Bintang! Come and find out more hidden treasures in the city of entertainment! We hope to see you soon!
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 44 week(s) ago

THE BEST! So happy to stay here. All access is close to everywhere from this hotel. Not to mention the facilities and the view of the room are great. The interior of the room matches the photo.
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4 people find it helpful

Accommodation's Reply
31 May 2024
Thank you so much for your kind review. We are thrilled to hear that you found your stay to be the best stay and we are glad that you enjoyed it. It's fantastic to learn that you appreciated the convenience of our location in the heart of Bukit Bintang. Our strategic location is our hotel's pearl. We love Bukit Bintang as much as anyone! Hence, providing a roof over any guests' heads brings us much joy! We appreciate your kind words about the facilities, the room view and the the room interior design. If there's anything specific you would like to address or if you have any suggestions, please don't hesitate to let us know. We look forward to see you again!
a***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 45 week(s) ago

Wrong order even though there is no window, but it turned out to be comfortable not stuffy. Ordered food turned out to be delivered, the nasi lemak was delicious, the chicken was big, the toast was also delicious but I had very little, overall it was delicious. The location is in the city center, to the MRT near the central market only 2 stations, to the pavilion on the way to Dondonki also on the way, trust me if in the morning across the hotel there are many people selling rice on the side of the road, overall the atmosphere is like in Indonesia.
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5 people find it helpful

Accommodation's Reply
27 May 2024
Thank you for taking the time to write us a review. We are thrilled to hear that you enjoyed your stay with us and that you found our location in the heart of Bukit Bintang convenient. Our location is indeed one of our greatest assets, and we're delighted that it worked well for you. Being close to Lot 10, Pavilion and various food options is a definite advantage for our guests. We appreciate your positive remarks about the hotel. Your satisfaction is our top priority and your kind words serve as a motivation to continue delivering exceptional service to our guests.Should you need any assistance or have specific preferences to enhance your comfort, please feel free to let us know. We're eagerly looking forward to serving you again on your next visit!
K***e
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 48 week(s) ago

As I travel to Kuala Lumpur three times I would go for WOLO hotel as it's give me a very good and nice feeling. All the time I stayed the housekeeping staff are all so friendly and come on time to clean everyday as we still not wake up yet they asked about what time they could clean up the room and the counter staff are so friendly with everyone they served. We came earlier than expected they checked our passport and told us we could check in. It's was a super great experience staying here as always and it's near to LOT10, pavilion, MCD etc more…super convenient
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Accommodation's Reply
14 May 2024
Thank you for choosing WOLO and for sharing your recent stay experience with us. We are thrilled to hear that you enjoyed your stay with us and your kind words about our staff's efforts to accommodate your needs. It's always our goal to provide exceptional service and ensure our guests have a pleasant stay. Your satisfaction is our top priority and your positive review motivate us to continue delivering exceptional service to our guests. If there's anything specific you would like to address or if you have any other suggestions, please don't hesitate to let us know. We can't wait to see you again!
Juliana C.
icon-origin-TRAVELOKA

6.6

/10

Reviewed 49 week(s) ago

Best location, unfortunatelly I just stayed 4 hours but she didn't give me upgrade room 😞.

1 people find it helpful

Accommodation's Reply
25 Apr 2024
Thank you for sharing your positive review. We are delighted to hear that you found our location convenient. Our location is indeed one of our greatest assets, and we're delighted that it worked well for you. Being close to Lot 10, Pavilion and various food options is a definite advantage for our guests. We apologize for any inconvenience you experienced during your brief stay. While we strive to accommodate upgrade requests, availability can vary depending on circumstances. We appreciate your understanding and hope to have the opportunity to provide an enhanced experience during your next visit.
Number of reviews per page
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