6.7
Pleasant

From 61 reviews

Provided by travellers on
Cleanliness

6.2

Room Comfort

6.4

Meal

6.6

Location

6.8

Service and Facilites

6.6

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Traveller Reviews OYO 2360 Hotel Rio

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Customer reviews

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Maryani
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4.8

/10

Reviewed 147 week(s) ago

The receptionist's service was also very bad like his face, he said that this was the first time we stayed at the hotel. Clogged toilet, bathroom with lots of dirt such as blood, abandoned building, photos in the application are different from the original.
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2 people find it helpful

Accommodation's Reply
01 Jul 2022
Hi, thanks for taking your valuable time to rate us. We apologize for the inconvenience and we will definitely try our best to meet your expectations in the future. Regards, Simon
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Dian u.
icon-origin-TRAVELOKA

6.3

/10

Reviewed 152 week(s) ago

The old hotel is not operating, just reopened. All facilities are not good, the toilet is clogged, there is no water, the bathroom door cannot be locked. AC in some cold rooms.
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2 people find it helpful

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DORINDA
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4.8

/10

Reviewed 152 week(s) ago

All hotels are full, even though the application is still available.
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Accommodation's Reply
06 Jun 2022
Hai, Dorinda, We are sorry to know that your experience with us was not pleasant. We will work on your feedback to provide the best experience next time. Hello, Jane
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Silvan A.
icon-origin-TRAVELOKA

5.4

/10

Reviewed 152 week(s) ago

Order a double suit priced at 390's, but the room is not clean and dusty, can't drink water and tissue, the condition of the sheets, pillows and musty blankets.
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3 people find it helpful

muhammad p.
icon-origin-TRAVELOKA

4.8

/10

Reviewed 170 week(s) ago

Even though I didn't stay here. In fact, the bill still appears.
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Dimas Saputra
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9.7

/10

Reviewed 177 week(s) ago

Get a cheap price, book with sis jemmyco 085268269398.
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4 people find it helpful

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Muliono s.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 224 week(s) ago

Looks like an old warehouse. No Wi-Fi, dirty rooms and beds. There is no electric plug in the room.
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6 people find it helpful

Agus
icon-origin-TRAVELOKA

8.5

/10

Reviewed 228 week(s) ago

The rooms are big, hopefully the guests will be more crowded.
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1 people find it helpful

Riky R.
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4.5

/10

Reviewed 230 week(s) ago

Not so check-in, the hotel is spooky, not maintained. Like an empty building.
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2 people find it helpful

Aswarliansyah
icon-origin-TRAVELOKA

4.8

/10

Reviewed 234 week(s) ago

very unsatisfactory, starting from unfriendly service, incomplete facilities such as no litter box, water often dies, no charging plugs, thin and small blankets, cleanliness is not maintained, toilets are very dirty, the place looks scary like a haunted house. . think first to stay .... 😤
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5 people find it helpful

Accommodation's Reply
10 Nov 2020
We are really sorry to disappoint you, Aswarliansyah! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Budi!
Rizki Hidayat
icon-origin-TRAVELOKA

4.8

/10

Reviewed 247 week(s) ago

The hotel is poorly maintained, it becomes scary, the water does not turn on, the air conditioner is hot, the service is very unfriendly.
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1 people find it helpful

Tafia S. K.
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6.0

/10

Reviewed 265 week(s) ago

First, the price is different. Until there I was told to pay another 50 thousand because he said the price on the Traveloka site had not been updated. Where can't be refunded! The room is usually comfortable, tends to be scary, want to charge there is no working socket. The handle and the door lock have rusted. And the bathroom door under the hole perforated.
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3 people find it helpful

Della P.
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5.1

/10

Reviewed 267 week(s) ago

The hotel has lots of good stuff and the rooms are dirty.
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2 people find it helpful

Efrizal
icon-Business
Business
icon-origin-TRAVELOKA

5.4

/10

Reviewed 267 week(s) ago

Wc water rinse was broken, shower shower was broken, WiFi access signal didn't reach the room, the hotel environment was rather scary 😂
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1 people find it helpful

Reza M.
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5.7

/10

Reviewed 269 week(s) ago

the room is ok ... but afraid to sleep alone
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Dio A. G. P.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

8.3

/10

Reviewed 272 week(s) ago

The hotel is big, beautiful but scratched with many problems. like the last bathroom, some electrical parts didn't work. but I still love but not yet a love that makes me want to stop many times
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