8.6
Very Good

From 196 reviews

Provided by travellers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.3

Location

8.6

Service and Facilites

8.9

People often mention about D’Hotel Singapore managed by The Ascott Limited
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Ramah Keluarga (1)
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Traveller Reviews D’Hotel Singapore managed by The Ascott Limited

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Customer reviews
Hermin S.
icon-Leisure
Leisure
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10.0

/10

Reviewed 3 week(s) ago

the staff is very friendly and helpful
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Accommodation's Reply
14 Apr 2025
Dear Hermin S., -- Greetings from D’Hotel Singapore! -- Thank you for choosing our boutique hotel for your recent holiday in our city-state. – We are delighted you and your lovely partner had a wonderful stay with us.-- All of us sincerely thank you for your heartwarming compliment for our team’s service. Your compliment brings much cheer and motivation to our team members, and nothing motivates us more than knowing our service has been a contribution to the success of your stay with us. Please be assured we will be sharing your heartwarming compliments with our team members, and we will thank them for their dedicated service. Thank you for making them feel valued too! --- With your experience staying with us, we sincerely hope D’Hotel will be your choice accommodation whenever you and your lovely partner are back in Singapore, and you will also recommend us to your family and friends. – Thank you for giving us the great pleasure and privilege to have been of service to you and and your lovely partner . – We truly look forward to welcoming both of you back. --- We are at your service, and we wish you and your lovely partner well. --- . Kind regards, --- The management of D’Hotel Singapore
C***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.1

/10

Reviewed 28 week(s) ago

I would say the price not worth it, no facility, as a 4 start hotel, the room quite small. No kettle in the room, the bed skirting seems like mould.

1 people find it helpful

Accommodation's Reply
18 Oct 2024
Dear C***e, Greetings from D'Hotel Singapore. -- We deeply regret to learn you did not fully enjoy your stay at our boutique hotel, and we are sorry for the disappointment you experienced with the various matters you have kindly shared in this review. --- Please be assured that we have taken note of your feedback and we will share it with the relevant persons so they can consider improvements in these areas. --- Thank you. -- Kind regards, The management of D'Hotel Singapore
SANDY R.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 51 week(s) ago

Small hotel. The glass door from our room to the balcony was dirty. Water drain in the shower didn't function well.

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Accommodation's Reply
08 May 2024
Dear SANDY RAMALI, -- Greetings from D’ Hotel Singapore. – Thank you for taking the time to share your experience staying at our boutique hotel and for letting us know you and your friend had an overall enjoyable stay with us. --- We are truly sorry for the discomfort and inconvenience caused to you and your friend by the lackluster cleanliness and clogged drainage in the 3rd level room you stayed in. --- Please be assured we have taken note of your feedback and our respective departmental managers will ensure that the needed corrective works are carried out and they will counsel their team members who were responsible for the cleaning and pre-arrival inspection of the room assigned for your overnight stay. – All of us sincerely hope this inopportune stay experience you and your friend had will not deter you from staying with us again. – We do hope you will give us a chance to welcome both of you back as we truly want to create a better stay experience for you and recover our trust in our service. – We wish you and your friend well. – Thank you. -- Kind regards, -- The management of D’Hotel Hotel Singapore
Herry Susanto
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9.4

/10

Reviewed 107 week(s) ago

Nice hotel. Good fragrance when you enter the lobby. Nice front office, Ana. Spacious room with all nice ammenities. The TV already smart TV. Small hotel but worth it. Not to far from Tiong bahru market. Walking distance to Havelock TE line MRT.

1 people find it helpful

Accommodation's Reply
11 Apr 2023
Dear Herry Susanto, Greetings from your friendly team at D’Hotel! Thank you for choosing our boutique hotel as part of your itinerary for your recent holiday in our city-state and for taking time to share your experience staying with us. We are delighted your family member and you had an enjoyable and comfortable 3 nights stay with us, and you like the décor and spaciousness of the 4th level Deluxe room assigned for your stay. ----- We are indeed heartened to learn you found our location convenient due to our proximity to Tiong Bahru which is a neighbourhood teeming with endless eateries and restaurants to explore, and a place where locals love spending their time café-hopping due to the large and varied assortment of good food available. ---- We are truly humbled and appreciative of your heartwarming compliment for our team’s service especially for our Guest Service team member Ana; and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to Ana and our team members, and nothing motivates us more than knowing our service has been the main contribution to the success of your stay with us. Please be assured we will be sharing your heartwarming compliment with Ana and our other team members, and we will definitely thank them for their dedicated service. Thank you for making them feel valued too!–---- All of us have truly enjoyed being of service to you and your family member. We sincerely hope to welcome you back for more enjoyable and comfortable stays with us. We are at your service, and we wish both of you well. Thank you for your valued support. ---- Kind regards, The management of D’Hotel Singapore
Nguyen T. C. T.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 132 week(s) ago

This hotel is clean, spacious rooms, near markets, restaurants, bus stops, near Phat Nha pagoda can walk.
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Accommodation's Reply
15 Oct 2022
Dear Nguyen Thi Chung Thuy, Greetings from your friendly team at D’Hotel Singapore! Thank you for reviewing your recent stay at our boutique hotel and for letting us know you had an enjoyable and comfortable 3-nights stay with us. We are heartened to learn you found our location convenient due to the easy accessibility to many eateries and shops. -- It has been our great pleasure being service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays at our boutique hotel. We are at your service. Thank you for your valued support. -- Kind regards, The management of D’Hotel Singapore
Kanlaya A.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 143 week(s) ago

Clean and comfortable, friendly staff near MRT ourtrum park and bus stop to universal. I'll come again next time ^.

1 people find it helpful

Accommodation's Reply
03 Aug 2022
Dear Kanlaya, Greetings from D’Hotel Singapore! Thank you for choosing our centrally located boutique hotel and for taking time to review your recent stay with us. We are delighted you had a wholly enjoyable and comfortable stay with us, and you like the cleanliness and ambiance of our rooms. We are truly humbled and appreciative of your heartwarming compliment for our team’s service ,and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking them for their dedicated service. – It brings us much joy to learn you shall be returning to stay with us and we are truly grateful for your valued support and trust. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back in the near future. We are at your service, and we wish you well. Thank you.— Kind regards, The management of D’Hotel Singapore
eliana
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8.5

/10

Reviewed 145 week(s) ago

Clean and not an old hotel. Opposite the hotel have bus stop. No MRT near hotel.

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Accommodation's Reply
16 Jul 2022
Dear Eliana, Greetings from your friendly team at D’Hotel Singapore! Thank you for choosing our boutique hotel for your recent holiday in Singapore and for letting us know you had an enjoyable and comfortable stay with us, and you like the ambiance and cleanliness of our rooms. With your recent stay experience, we sincerely hope D'Hotel will be your choice lodging whenever your travels bring you back to Singapore, and you will also recommend us to your family and friends. All of us truly enjoyed being of service to your you and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service, and we wish you well. Thank you for your valued support. Kind regards, The management of D’Hotel Singapore
Rieka
icon-origin-TRAVELOKA

9.4

/10

Reviewed 147 week(s) ago

I stayed for a night only but the experience was great and I might will book again next time. I didn't expect I got the height window for my room. The room is quite big, I loves the sunlight in the morning …. It was clean, quite, and the location is near bus stop and MRT (you need walk a little). The problem is car park. And lobby for drop off. You should register your plate number to get carpark. There is no lobby in center hotel, it is in basement or side of hotel. Close to vivo mall and chinatown. You can find food in tiong bahru.
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2 people find it helpful

Accommodation's Reply
02 Jul 2022
Dear Rieka, Greetings from your friendly team at D’Hotel Singapore! Thank you for reviewing your recent stay at our boutique hotel and for letting us know you had a great stay with us, and that you like our central location due to easy accessibility to many eateries and Singapore’s hippest neighbourhood of Tiong Bahru. --- It brings us much joy to learn you shall be returning to stay with us and we are truly grateful for your valued support. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back in the near future. We are at your service, and we wish you well. Thank you. Kind regards, The management of D’Hotel Singapore
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Benyamin I.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 150 week(s) ago

Hotelnya bagus dan bersih, cuma jalan ke MRT lumayan agak jauh. Overall memuaskan.

1 people find it helpful

Accommodation's Reply
17 Jun 2022
Dear Benjamin, Greetings from your friendly team at D’Hotel Singapore! Thank you for choosing to stay at our boutique hotel for your recent holiday in our city-state. All of us are heartened to learn you had an enjoyable and comfortable stay with us. Thank you for giving us the great pleasure to have been of service to you. All of us earnestly hope to welcome you back in the future. We are at your service. Thank you. Kind regards, The management of D’Hotel Singapore
Teng S. J.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 153 week(s) ago

Front desk Faiz was very helpful and friendly during check in. Hotel had nearby food around and was convenient. Hotel was clean and spacious too. Would come back again.

4 people find it helpful

Accommodation's Reply
20 May 2022
Dear Teng, Greetings from your friendly team at D’Hotel Singapore! Thank you for choosing our boutique hotel and for taking time to review your recent stay with us. We are delighted you had another great stay with us, and that you like our central location due to easy accessibility to many eateries and Singapore’s hippest neighbourhood of Tiong Bahru. --- We are truly humbled and appreciative of your heartwarming compliment for our Guest Service team member Faiz, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to Faiz, and we assure you we shall be thanking and commending him for his dedicated service. --- It brings us much joy to learn you shall be returning to stay with us and we are truly grateful for your valued support.. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back in the near future. We are at your service. Thank you.-- Kind regards, The management of hotel Singapore
Sabapathy S. A.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 158 week(s) ago

We had an upgrade thanks to Niki, celebrated my partner 's birthday in advance and staff were so sweet to surprise us with a slice of cake. We had a few issues with the water heater and the AC. But staff were quick to rectify the issue. There is a parking facility at the basement even though booking app says otherwise. Room was comfy and I could see myself booking it again.
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2 people find it helpful

Accommodation's Reply
15 Apr 2022
Dear Sabapathy, Greetings from your friendly team at D’Hotel Singapore! Thank you for choosing our boutique hotel for your partner’s birthdau celebration and for taking time to review your recent stay with us. We are delighted you enjoyed your stay with us. We would like to express our heartfelt appreciation for your lovely compliments for our team’s service, especially the service extended by our Guest Service team member Niki. Please be assured we shall be thanking Niki and every member of our team for their dedication to providing a service level that surpasses most in our industry. We at D’Hotel Singapore firmly believe delivering service from the heart is very important in determining our guess’ stay satisfaction and nothing motivates us more than knowing our service has been a main contribution to the success of your stay with us. Thank you! It has been our great pleasure being service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your support. Kind regards, The management of D’Hotel Singapore
Teow Min Boon
icon-origin-TRAVELOKA

8.8

/10

Reviewed 162 week(s) ago

Very spacious rooms. Hotel staff are very polite and helpful. We enjoyed the stay. The only gripe is probably the TV network-all the channels were fuzzy, but that 's not a huge issue for us.

2 people find it helpful

Accommodation's Reply
28 Mar 2022
Dear Teow, Greetings from your friendly team at D’Hotel Singapore and thank you for giving us the great privilege and pleasure to have been of service to you. We are incredibly grateful you took the time to review your experience at our boutique hotel and for letting us know you had an enjoyable and comfortable stay with us. We are truly grateful for your heart-warming compliment on our team’s service, and we assure you our dedicated team members will be pleased to learn of your high praise. They work very diligently, and your generous mention will provide them with great encouragement to keep doing what they are doing. Thank you! With your recent stay experience, we sincerely hope you will be recommending us to your friends, and that you will now make D’Hotel your go-to lodging whenever you need a short respite from your busy schedule. It has been our great pleasure being service to you, and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service Thank you for your trust and support. Kind regards, The management of hotel Singapore
Vera C.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 162 week(s) ago

Stayed in a twin sharing room. The room and bathroom are huge! Lots of space to move around. Nice, peaceful hotel. I will stay here again and recommend it to others. 2 issues - Aircon kept having issues and was not cold and the shower stall flooded when showering.

2 people find it helpful

Accommodation's Reply
30 Mar 2022
Dear Vera Chen, Greetings from your friendly team at D’Hotel Singapore! Thank you for choosing our centrally located boutique hotel and for your valuable feedback. We are delighted you enjoyed your stay with us, and you like the décor, spaciousness and ambiance of our rooms. Thank you for your valuable and candid feedback regarding the defective air-con unit and drainage clog in the shower stall in the 3rd level Executive room assigned for your stay and we sincerely apologise for any discomfort and disappointment caused to you. Please allow us to assure our Engineering Manager shall be inspecting this room and her tea shall be carrying out the needed corrective works. Despite this slight detraction in your stay, we are thrilled to learn you have kindly awarded a high rating for your stay experience with us and that you shall return to stay with us again, and we are truly humbled and thankful for your graciousness and trust. We have truly enjoyed being of service to you and we earnestly hope to welcome you back and be of service to you again. Thank you. Kind regards, The management of D’Hotel Singapore
LIM YONG CHUANG
icon-origin-TRAVELOKA

9.1

/10

Reviewed 162 week(s) ago

Overall, the room was clean and spacious. It was really bang for one 's buck. And plenty of good food round the corner ranging from Tiong Bahru market to hipster cafes. Plus the staff were helpful and friendly, rendered a homely feel throughout my stay. However, the shower facilities (I. E. Shower handheld) in my room were found to be cracked and we didn't notice that until we felt pain on our limbs and we recalled about it. Please address this issue to prevent it from hurting other travelers.
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2 people find it helpful

Accommodation's Reply
25 Mar 2022
Dear Lim, Greetings! Thank you for choosing D’Hotel Singapore and for taking time to review your recent stay with us. We are heartened to learn you had an overall enjoyable and comfortable stay with us at our centrally located boutique hotel and you like the service from our team. We sincerely apologise for the discomfort and disappointment caused to you by the faulty shower head in the room assigned for your stay and we assure you our Engineering team shall be checking this 3rd level Executive room and carry out the needed corrective works. It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back in the near future. We are at your service. Thank you. Kind regards, The management of D’Hotel Singapore
Seow W. X. D.
icon-origin-TRAVELOKA

5.9

/10

Reviewed 165 week(s) ago

The hotel is worth the price and good. When we entered the room, the air con was turned on and the room is spacious and clean. Shortly, Saw that the air con controller light was blinking with a fault and the air con was turned off. Called the staff and the serviceman had to come to perform vacuum cleaning in the room directly above the bed and in the toilet. The staff told us upfront that there is already no more available rooms and the hotel is very packed. Was disappointed with the response and seems like the guests comfort is not the outmost priority.
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3 people find it helpful

Accommodation's Reply
07 Mar 2022
Dear Seow, Greetings. We deeply regret to learn you have been somewhat dissatisfied with your stay at our boutique hotel and we are truly sorry for the disappointment caused to you by the faulty air-con unit in the 4th level Executive room assigned for your stay and our team’s inability to assign another room for your stay due to our full-house occupancy situation. Kindly allow us to assure you our management is very concerned as it is always our sincere hope our guests enjoy their stays with us. We truly appreciate your valuable feedback, and we assure you our various management teams shall investigate and review our processes so improvements can be sought in the areas we lack. All of us truly hope you will us an opportunity to recover your lackluster stay experience and allow us to change your impression of our service. It is our earnest wish you to welcome you back, giving us the opportunity to create a better experience for you. Thank you. Kind regards, The management of D’Hotel
Nesh
icon-origin-TRAVELOKA

9.1

/10

Reviewed 165 week(s) ago

Spacious room. Comfy bed and pillows. Many food options within walking distance. CQ and Chinatown were few bus stops away. Rooftop bar (halal) with nice sunset views.

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Accommodation's Reply
02 Mar 2022
Dear K, Greetings from your friendly team at D’Hotel Singapore! Thank you for choosing our boutique hotel for your stay. We are delighted you had an enjoyable and comfortable stay with us, and you find our location with easy accessibility to many eateries convenient. We are also heartened to learn you enjoyed the scintillating sunset view at the rooftop halal Fairytale Bar and we sincerely hope you managed to try the various concoctions created by their halal mixologist. It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back and be of service to you again. Thank you for your valued support. Kind regards, The management of D’Hotel Singapore
Shaun L.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 167 week(s) ago

All are good except no carpark facility.

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Accommodation's Reply
22 Feb 2022
Dear Lim, Greetings from D’Hotel Singapore! Thank you for choosing our boutique hotel and for reviewing your recent stay with us. We are delighted you had an enjoyable and comfortable stay with us. Thank you for giving us the great privilege and pleasure to be of service to you and we earnestly look forward to welcoming you back soon. Thank you for your valued support. Kind regards, The management of D’Hotel Singapore
Tan T. L.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 167 week(s) ago

Room were spacious and best the toilet and tub. All was good except the side table were with very bad drinks stain. Informed front desk but said is perm stain, but doible chk is not is sticky drink stain!

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Accommodation's Reply
22 Feb 2022
Dear Irene, Greetings from D’Hotel Singapore! Thank you for choosing our boutique hotel and for reviewing your recent stay with us. We are delighted you had an enjoyable and comfortable stay with us. We are truly sorry for the disappointment and inconvenience caused to you by the lackluster cleaning of the 3rd level Executive room assigned for your stay and our team’s lack of attention to your feedback, and we assure you our management shall be investigating and seek improvements in our processes, and we shall be counselling our team members concerned. All of us sincerely hope this slight detraction in your stay experience will not deter you from staying with us again as we truly wish to recover your trust in our service and create a wholly enjoyable and comfortable stay for you. Thank you for giving us the great privilege and pleasure to be of service to you and all of us wish you well. We are at your service, and we earnestly look forward to welcoming you back soon. Thank you for your valued support. Kind regards, The management of D’Hotel Singapore
romeo a.
icon-origin-TRAVELOKA

5.9

/10

Reviewed 167 week(s) ago

Stay was OK but the bed was a two combined single beds. Hence, there was a gap in between the beds. The chairs have stained on it too, apart from these, the stay was relatively just OK.

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Accommodation's Reply
22 Feb 2022
Dear Romeo, Greetings. We sincerely thank you for your valuable feedback on your recent stay with us at our boutique hotel and we sincerely apologize for the disappointment and discomfort caused to you by the condition of the beds and lapse in our cleaning service. We would like to assure you our various management teams shall be carrying out the needed corrective works, and we shall definitely focus our efforts in the areas we lack. All of us truly hope you will us an opportunity to recover your lackluster stay experience and allow us to change your impression of our service. It is our earnest wish you to welcome you back, giving us the opportunity to create a better stay experience for your family and you. We are at your service. Thank you. Kind regards, The management of D’Hotel Singapore
Yanny L.
icon-origin-TRAVELOKA

6.1

/10

Reviewed 169 week(s) ago

The ceiling was moldy and the drawer of the closet was not cleared, a full drawer of items from the previous occupant were still in it.

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Accommodation's Reply
06 Feb 2022
Dear Yanny, Greetings. We deeply regret to learn you have been dissatisfied with your stay at our boutique hotel and we are truly sorry for the disappointment caused to you. Kindly allow us to assure you our management is very concerned as it is always our sincere hope our guests enjoy their stays with us. We truly appreciate your valuable feedback and following your feedback, we would like to assure you our housekeeping management team shall be investigating, and we shall definitely focus our efforts in the areas we lack and counsel our team members concerned All of us truly hope you will us an opportunity to recover your lackluster stay experience and allow us to change your impression of our service. It is our earnest wish you to welcome you back, giving us the opportunity to create a better experience for you. Thank you. Kind regards, The management of D’Hotel
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