8.9
Very Good

From 151 reviews

Provided by travellers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.5

Location

9.1

Service and Facilites

9.2

People often mention about ARTOTEL Casa Hangtuah
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Room Space (3)
Distance to City Center (2)
Surroundings (2)
Accessibility (2)
Taste (2)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Ambiance (1)
Soundproof (1)
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Traveller Reviews ARTOTEL Casa Hangtuah

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40

Customer reviews

R***n
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Business
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8.8

/10

Reviewed 21 week(s) ago

Stayed for 4 days, quite comfortable.. Close to the city center, spacious room, clean, the important thing is just remind them to clean and change the towels.. 👍😁
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G***a
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10.0

/10

Reviewed 29 week(s) ago

The staff are friendly, for breakfast menu is quite complete there are cereals, toast, and complete rice. There is a swimming pool but it is for adults only because the depth of the pool is 2 meters. Every morning there is always an officer who cleans the pool and monitors the Ph and chlorine levels of the pool. Great.
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1 people find it helpful

D***i
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Business
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7.1

/10

Reviewed 41 week(s) ago

Actually it could be fun, but because the facilities in the bathroom are not good (the hot water can't be constant, the toilet seat hinges are loose, the shower head doesn't work optimally, the water doesn't drain quickly) the review value is reduced. Hopefully it's only in my room and it can be fixed in the future.
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J***t
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Business
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10.0

/10

Reviewed 42 week(s) ago

Comfortable. Beautiful. Clean. Best service 😎👍.
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1 people find it helpful

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Fredrik T. M.
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9.4

/10

Reviewed 61 week(s) ago

Still familiar with all staffs every time spends the night there, location is perfect. ♥♥.

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Devi k.
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9.1

/10

Reviewed 68 week(s) ago

The shower has too little water and the water closet has problems.
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2 people find it helpful

Budiharto
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9.7

/10

Reviewed 73 week(s) ago

Cozy place to stay! The rooms are spacious and clean, the facilities are quite complete, the location is strategic (the entrance to the location is located on a 1-way road, so don't be mistaken, sometimes Google Maps misleads you).
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Annisa R. K.
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9.7

/10

Reviewed 73 week(s) ago

Check in process went smoothly and quickly. The room size is spacious and very homey. One of the favorite features in the Artotel chains is the capsule coffee maker.
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1 people find it helpful

Anggi L. P.
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6.2

/10

Reviewed 78 week(s) ago

Hotel is very noisy on Sunday morning because of the motorocycle on the street. The shower curtain looks dirty and some spot is dusty too. We booked for 2 persons but there ' s only 1 room sandals. And very hard to find a socket just to charge 2 phones.

1 people find it helpful

lucy e.
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9.7

/10

Reviewed 78 week(s) ago

Such a great hotel in a fantastic location. Lovely spacious well decorated rooms. Friendly helpful staff.

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rahmat r. r.
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9.7

/10

Reviewed 89 week(s) ago

Very comfortable, whether for vacation or work. Strategic position in the city center, very close to access to public transportation (MRT, Transjakarta), near crowded and culinary centers (Senayan, Blok M, Gandaria), close to main road access (inner city toll road, Blok M-Sudirman section). The rooms are comfortable and spacious, the cleanliness and function of the equipment (including in the bathroom) are well maintained. An environment that is not noisy makes the maximum rest time. The staff is very friendly and helpful, the service and assistance is carried out properly and sincerely. The plus point is that it is close to the Al Azhar mosque, so that it is comfortable, easy to access worship. Supporting facilities (swimming pool and mini gym) are quite comfortable and representative, although there aren't many gym equipment, all are in good condition. It's been a pleasure to have stayed here, and it will be one of the top choice hotels in South Jakarta.
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1 people find it helpful

cornelia n.
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8.5

/10

Reviewed 91 week(s) ago

This accommodation is really PERFECT. Feels like at home. The staff Kak Adel, mas Trio, and the security were really helpful and friendly. Awesome hospitality.

1 people find it helpful

Fajar S.
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9.7

/10

Reviewed 95 week(s) ago

For the umpteenth time staying there, comfortable and strategic, the staff is kind and helpful.
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1 people find it helpful

Accommodation's Reply
09 Jun 2023
Dear Mr. Fajar. Thank you for taking your time to write about your experience regarding your recent stay at our hotel. We are glad to know that you had a pleasant trip with us and enjoyed the atmosphere and facilities of our hotel. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. We look forward to welcoming you back on your next visit. We heart you, Shafa Tallasa Hertanto. Hotel manager.
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Praga
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9.4

/10

Reviewed 96 week(s) ago

Layanan petugasnya sangat baik dan menyenangkan. Kamar nyaman, tapi akan lebih baik jika ada teko pemanas air dan kulkas.

1 people find it helpful

Accommodation's Reply
09 Jun 2023
Dear Mr Praga. Thank you for taking your time to write about your experience regarding your recent stay at our hotel. We are glad to know that you had a pleasant trip with us and enjoyed the atmosphere and facilities of our hotel. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. We look forward to welcoming you back on your next visit. We heart you, Shafa Tallasa Hertanto. Hotel manager.
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edwin g.
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8.5

/10

Reviewed 98 week(s) ago

I had a fine time at this hotel. The staff was kind and helpful, the breakfast was tasty, and the room was clean and spacious. I particularly enjoyed the well-maintained and clean gym and pool. The only drawback was that the shower had low water pressure and the water temperature was hard to control. However, this was a minor issue and did not spoil my overall experience.
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4 people find it helpful

Ika S.
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8.5

/10

Reviewed 100 week(s) ago

Good service, good People, clean room.

1 people find it helpful

Fajar S.
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9.7

/10

Reviewed 111 week(s) ago

This hotel is very strategic and the atmosphere is like home. The price is affordable and the service and facilities are okay.
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1 people find it helpful

Accommodation's Reply
22 Feb 2023
Dear Mr Fajar. Thank you for taking your time to write about your experience regarding your recent stay at our hotel. We are happy to know that you had a pleasant trip with us and enjoyed the atmosphere and facilities of our hotel. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. We look forward to welcoming you back on your next visit. We heart you, Shafa Tallasa Hertanto. Hotel manager.
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Anggana
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9.7

/10

Reviewed 112 week(s) ago

Unique property! Warm and excellence service from front office; And very great location.

4 people find it helpful

Accommodation's Reply
20 Feb 2023
Dear Mr/Mrs Anggana Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART You, Shafa Tallasa Hertanto Hotel Manager
Daniya S. S.
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9.1

/10

Reviewed 112 week(s) ago

Staying for 1 night only before my wedding day because the hotel just 3 min away from my wedding venue. All staff are helpful and have a great services.

1 people find it helpful

Accommodation's Reply
20 Feb 2023
Dear Mr/Mrs Daniya Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART You, Shafa Tallasa Hertanto Hotel Manager
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Windhi A.
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9.7

/10

Reviewed 113 week(s) ago

Spacious rooms, large mattresses, very strategic location, friendly service. Highly recommended.
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2 people find it helpful

Accommodation's Reply
20 Feb 2023
Dear Mr/Mrs Windhi Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART You, Shafa Tallasa Hertanto Hotel Manager
Number of reviews per page
20
40