Ksan was very attentive, I went after the storm, so the room was damp, the room I booked did not have a window, but the hotel still supported me to move to another room so that I could be more comfortable. The process of staying at the hotel, contacting in advance and exchanging qa zalo is very convenient, like 24/7 service. In general, it is comfortable and the staff is very enthusiastic and very good. Next time I will come back to book a higher class room