Overall Ratings & Reviews Comfort 2BR Apartment at Bogor Mansion By Travelio

Saya kaget sekali ketika melihat gedung apartemennya. Seram. Tidak terurus. Salah satu gedung malah kehilangan semua jendela. Hanya ada beberapa unit yg dihuni. Sepertinya terbengkalai cukup lama. Lift kotor sekali. Hampir seluruh bagian sih kotor. Malam hari lebih tidak nyaman. Kecewa dgn hrg sewa yg mahal hampir 500rb, utk pelayanan and kondisi demikian. Apalagi setelah lunas dr app, sy hours kirim deposit 200rb lg ke travelio. Mana lupa simpan KTP and no rekening pun sy lupa. Shg sy agak kesulitan utk bs dpt refund krn hours urus ktp Da Lat. Saya berharap sih app membuat peraturan agar mitranya menyertakan foto kondisi lingkungan apartemen yg real bukan hny foto kondisi unitnya.

The service was very unpleasant, rented the unit but it was not suitable, the unit was rented in the Bogor Mansion Apartment which was being completely renovated, dirty and dusty including the swimming pool whose water was black and could not be used, I was required to still pay even though I did not occupy the unit and did not willing to stay there (without refund and relocation decisions). The service was very bad and complicated from Travelio customer service, 4 hours waiting for relocation but couldn't and the decision to refuse the refund was only known the next day after I had returned home and refused to stay in the unit. Travelio's work is very unprofessional, I've given up and will never trust Travelio agents again.