9.0
Exceptional

From 19 reviews

Provided by travellers on
Cleanliness

9.1

Room Comfort

9.2

Meal

8.1

Location

9.4

Service and Facilites

9.2

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Traveller Reviews UNS Tower Hotel

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Customer reviews

D***y
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Staycation
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10.0

/10

Reviewed 8 week(s) ago

The staff provided clear information about the check-in procedure and the room was spacious, cool, clean and comfortable. Thank you Ka Putri
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Accommodation's Reply
02 Mar 2025
Thank you very much for taking the time to provide a positive review of your stay at uns tower Hotel Solo. We greatly appreciate your appreciation for the quality of service and facilities we have provided, and are pleased to know that we were able to meet your expectations during your visit. We always strive to provide the best experience for every guest, and feedback such as yours is a valuable encouragement for our team to continue to innovate and improve our service standards. We hope that on your next visit, we can provide services that not only meet but also exceed your expectations. Once again, thank you for your review which means a lot to us. We look forward to welcoming you back to uns tower Hotel Solo. In the near future. Best regards, Management of uns tower Hotel Solo
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H***N
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Business
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8.5

/10

Reviewed 9 week(s) ago

Satisfactory and as stated in the application
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Accommodation's Reply
05 Feb 2025
Thank you very much for taking the time to provide a positive review of your stay at uns tower Hotel Solo. We greatly appreciate your appreciation for the quality of service and facilities we have provided, and are pleased to know that we were able to meet your expectations during your visit. We always strive to provide the best experience for every guest, and feedback such as yours is a valuable encouragement for our team to continue to innovate and improve our service standards. We hope that on your next visit, we can provide services that not only meet but also exceed your expectations. Once again, thank you for your review which means a lot to us. We look forward to welcoming you back to uns tower Hotel Solo. In the near future. Best regards, Management of uns tower Hotel Solo
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H***N
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Business
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8.5

/10

Reviewed 9 week(s) ago

Satisfactory and as stated in the application
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Accommodation's Reply
05 Feb 2025
Thank you very much for taking the time to provide a positive review of your stay at uns tower Hotel Solo. We greatly appreciate your appreciation for the quality of service and facilities we have provided, and are pleased to know that we were able to meet your expectations during your visit. We always strive to provide the best experience for every guest, and feedback such as yours is a valuable encouragement for our team to continue to innovate and improve our service standards. We hope that on your next visit, we can provide services that not only meet but also exceed your expectations. Once again, thank you for your review which means a lot to us. We look forward to welcoming you back to uns tower Hotel Solo. In the near future. Best regards, Management of uns tower Hotel Solo
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Fitrie D.
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Staycation
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9.7

/10

Reviewed 10 week(s) ago

location close to solo safari, around the hotel there are many culinary places, next to the UNS gate, near the bus shelter and the location is far from traffic jams so it is quite comfortable for activities during long holidays. spacious rooms with lots of storage space and complete. Only the TV channels are not complete sometimes dead. Overall comfortable friendly staff and many ATMs at the hotel location. thank you next time stay here again
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Accommodation's Reply
05 Feb 2025
Thank you for taking the time to provide us with your feedback. We greatly appreciate any feedback, whether positive or critical, as it helps us to continuously improve the quality of service and facilities at uns tower Hotel Solo. We apologize for the inconvenience you experienced during your stay. This is certainly not the experience we want to provide to our guests. We have noted the points you have conveyed and have conveyed them to the relevant team for immediate evaluation and improvement. Once again, thank you for your willingness to provide this valuable input. We hope to have the opportunity to serve you better on your future visits. Best regards, Management of uns tower Hotel Solo
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F***a
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Staycation
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9.0

/10

Reviewed 31 week(s) ago

Especially for the bathroom, the sink is clogged.
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S***t
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6.6

/10

Reviewed 37 week(s) ago

Room cleanliness, lift, pool need to be improved, breakfast menu is minimal, the TV is tilted upwards, there is a u key card deposit 🤣
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Nurhadi W. N.
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9.4

/10

Reviewed 50 week(s) ago

Kamar luas dan sangat bersih sangat direkomendasi.

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