Please make sure your device supports eSIM before making your purchase. Any eSIM that cannot be used due to device incompatibility will NOT be refunded.
HOW ESIM WORKS
An eSIM is an industry-standard digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical SIM. You can install eSIM and use your physical SIM at the same time.
HOW TO ACTIVATE THE ESIM PURCHASED ON TRAVELOKA?
After purchase on Traveloka, your eSIM needs to be activated before use. To activate your eSIM, visit the redemption website by CLICKING ON THIS LINK.
On the website, input your email and the voucher ID found on your Traveloka voucher.
After you input the above information, a unique QR code will be sent to your email by Gohub. Please note that there is only 1 QR code for every eSIM you book. Each QR code is valid for 30 days from the redemption date.
Scan the unique QR code to activate your eSIM. Make sure that you are connected to WiFi before scanning the QR code.
Please note that the QR code on your Traveloka voucher cannot be used to activate the eSIM. To activate the eSIM, you have to scan the unique QR code sent to your email by Gohub.
SUPPORT
For more information regarding eSIM activation, usage info, or troubleshooting, please contact customer service at +84-866-44-00-22 (Zalo/WhatsApp/phone call) or via email at traveloka@gohub.vn (Customer Service Operational Hours: Every day, 08:30 – 24:00.)
QR CODE ACTIVATION GUIDE
FOR iOS
Step 1: Go to Settings > Cellular (or Mobile Data)
Step 2: Choose Add eSIM or Add Cellular Plan
Step 3: Choose Use QR Code
Step 4: Scan the below QR or tap Enter Details Manually and enter the activation code if you can not use your device to scan your QR. You can also choose Open Photos to upload the image of the QR code
Step 5: Click Next to finish the activation
Step 6: Upon arrival at your destination, turn on Data Roaming and Cellular Data to start using the internet (Note: Do not enable Data roaming beforehand to prevent early activation of the eSIM)
*Note:
The period of your eSIM validity will start from the moment you activate it on your device.
Only IOS 17 and above allows users to open QR codes from “Photos”
FOR ANDROID
Step 1: Go to Settings > Connections
Step 2: Choose Add eSIM
Step 3: Choose Use QR Code
Step 4: Scan the below QR or tap Enter Details Manually and enter the activation code if you can not use your device to scan your QR. Besides, you can upload the image of QR code
Step 5: Click Next to finish the installation
Step 6: Upon arrival at your destination, turn on Data Roaming and Cellular Data to start using the internet (Note: Do not enable Data roaming beforehand to prevent early activation of the eSIM)
*Note:
The period of your eSIM validity will start from the moment you activate it on your device.
Only Samsung Galaxy S20 (and above) and some Android Phones allow users to upload QR image to set up eSIM.
All was great as advertised. Reliable and fast response cust service!! Very reliable.
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Overall Ratings & Reviews 4G eSIM for Japan by GoHub
Traveloka (56)
8.7
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From 56 reviews
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⭐️ Chất lượng sản phẩm/dịch vụ (15)
🎟️ Quy đổi vé (9)
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Traveler Reviews 4G eSIM for Japan by GoHub
Number of reviews per page
20
20
40
40
TB
Tachinee B.
6.0
/10
Reviewed 3 week(s) ago
I bought it 2 days ago and still can't use it. I want to contact them. If anyone knows how to use it, please comment and give me some advice. I can't contact the staff.
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NT
Nguyen T. D.
10.0
/10
Reviewed 6 week(s) ago
Easy to use, fast network, very suitable for traveling
Find this review helpful?
P***g
10.0
/10
Reviewed 8 week(s) ago
Strong network, mainly used in Tokyo. 2Gb/day is enough.
1 people find it helpful
K***r
10.0
/10
Reviewed 12 week(s) ago
the connection went smoothly, it was immediately on as soon as we landed at Narita Airport.
Find this review helpful?
Y***n
10.0
/10
Reviewed 14 week(s) ago
If your phone can install e-sim, it's better than buying the physical sim card.
Connection is always good everywhere, unless in some tunnels which is understandable.
I used it around Tokyo and Sapporo area, no problem at all.
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C***a
10.0
/10
Reviewed 16 week(s) ago
Very good signal, not interrupted, fast internet.
+5
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NGUYEN M. T.
8.0
/10
Reviewed 20 week(s) ago
I can't install esim from yesterday until now
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MT
Mai T. N.
10.0
/10
Reviewed 22 week(s) ago
esim is easy to use. It's very convenient because when you fly to Japan, you have internet access. Lots of capacity and fast speed. Traveloka's price is also much cheaper than the airport
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Vu Thi P.
4.0
/10
Reviewed 23 week(s) ago
Cannot install e-sim into phone.
1 people find it helpful
V***o
10.0
/10
Reviewed 23 week(s) ago
Network is very good. Buy and install easily and quickly.
can't access the internet, luckily registered for Viettel roaming
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Guest
10.0
/10
Reviewed 25 week(s) ago
Thank
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HA
Hồng A. B.
8.0
/10
Reviewed 26 week(s) ago
There are a lot of places where the SIM loses signal and can't use the internet, which is inconvenient, but overall it's fine
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SR
Surinthra R.
6.0
/10
Reviewed 26 week(s) ago
Can't access the internet even though the phone supports this system. I looked at the previous example and it didn't work. I don't know if I did something wrong. Accessing it is harder than I thought.
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JEFFREY R. K.
10.0
/10
Reviewed 32 week(s) ago
I ordered the five day Sim card in order to navigate around Tokyo and order shinkansen tickets. Very helpful and data was strong 99% of time except in mountains . Even skiing the data was good.
1 people find it helpful
RW
Ronald W. S.
10.0
/10
Reviewed 40 week(s) ago
All was great as advertised. Reliable and fast response cust service!! Very reliable.
Find this review helpful?
NT
Nguyen T. H. A.
4.0
/10
Reviewed 42 week(s) ago
I don't know how to convert it, haven't used it yet.
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H
Hasana
10.0
/10
Reviewed 45 week(s) ago
At first I didn't understand much, but it was easy to activate. The network is very good. 2G is enough for the whole day
1 people find it helpful
ST
Sy Toan P.
10.0
/10
Reviewed 45 week(s) ago
Sim sent via email is quick and convenient, signal is quite stable throughout the journey.