Pyramid Front Hotel

This hotel was an absolute disappointment. The cleanliness is severely lacking—hallways, elevator shafts, and stairwells were all filthy. The management clearly needs to invest time and effort into basic upkeep. At best, this is a 2-star property. Customer service was equally poor, with staff appearing indifferent and rarely cracking a smile. Housekeeping never showed up during our stay, and even when we requested essentials like towels or toilet paper, it took two calls and a 3-4 hour wait to get them. The breakfast was dismal and unappetizing. There was little to no selection, and the setup was unhygienic, with saran wrap being reused for guests to access food—potentially contaminating it each time. We ended up skipping breakfast entirely after the first day. Additionally, the water temperature in the shower was inconsistent, alternating between scalding hot and freezing cold. The Wi-Fi was unreliable and required re-logging in every few hours. The entire property had an inexplicable and unpleasant odor that lingered throughout our stay. Do yourself a favor and spend a bit more to stay at a reputable chain hotel. This place is simply not worth it—be prepared to feel grossed out if you choose to stay here.

Rude staff . Construction all night long banging hammers and construction noise from 10pm until morning each night . Not worth the money . Staff was rude . Book elsewhere

It was rated as a 4 star but barely would meet a 3 star hotel. Rooms are dirty and super noisy as not acousticly insulated from road traffic. Corridors are dirty and with cleaning stuff left on view. The pool is smaller than a room. The restaurant food quality is of food poisoning. my fish was fully uncooked and we left our food on the table. we were refunded for it, but it's not acceptable to promote yuorself to a standard you cannot meet just to trick customers. Avoid

The Hotel is nice , the area is noisy like the whole city. Staff friendly, they need a deepest cleaning to keep it more neat. I loved the stay with Pyramids view at the top roof, tops!

The hotel affords nice views of the Pyramids which can be a major draw for first time Cairo visitors who wish to be away from the hustle and bustle of the city. The hotel photos on the website show the location at its best, and whilst it is good, they are a tad flattering. The staff are good. They can arrange day trips, transfers etc. The place is comfortable and secure. Breakfasts are good, I would be happy to stay there again. The local area is interesting to explore with a nearby street market that is probably not visited by many tourists. There are nightclubs in the locality but I am not sure what they are like. Uber to Downtown Cairo is easy

No internet & no hot water

Booked 3 family rooms with pyramid views. At check in they only wanted to give us 2 substandard rooms. Then they finally gave us 3 rooms. Only 1 was a family room, the others were a double and twin. Only 2 had pyramid views. The hotel refused to refund the difference in room costs and were completely apathetic when we complained. Don’t trust this hotel.

We stayed at the Pyramid front hotel for 3 nights. Pros: - The pyramids view is exceptional - From the rooftop restaurant, you can view the light show in the evening and we even caught a fireworks show - The breakfast is decent with some traditional Egyptian options as well as an assortment of breads, cereals, scrambled eggs etc. 2 out of the 3 days there was an omelette station as well - The room size is decent - Super close to the pyramids and the Grand Museum - The restaurant manager Tauba will make your stay worth it. He will do the most possible to cater to your needs. - Some other bellboys and workers are also very humble and ready to help - I requested a hairdryer during booking and was provided one throughout the stay Cons: - An hour drive from the airport - Neighborhood is very busy and not the most shiniest - Checkin and Checkout process is slow - No conditioner provided - Some stains visible on the sheets To each his own. You get what you pay for. If you can deal with the cons, it is worth staying!

Bad customer service

The view from our room and the pool/restaurant was excellent. The room itself was good although it was a bit noisy with the main road below. Housekeeping was good. WiFi was tricky as we kept having to get the staff to put the password into our devices most days as it was in Arabic and our phones are set to English. Bit lapse getting us a taxi for requested times as always a bit late but overall if you want to stay in Giza with a view of the pyramids it’s good.

Very nice clean hotel with all staff being friendly and welcoming, including a great breakfast. Ahmed the excursion manager is very helpful and booked me a couple of fun tours. Mohammed is the best driver in Cairo. Would stay there again.

Property was perfect for wha

I really tried to love this place, it was not terrible - it just wasn't great. The staff is super friendly! I have no complaints, they tried their hardest to accommodate us, except for the excursion staff. They overcharged me, I requested a refund multiple times and they gave me the run around. I still have not received it! The sheets and bedding had dirt stains on them, we requested to get them changed - it took them a while but they did it. To be honest, for the price we paid - I am not surprised. I just would never book any excursions or tour through them. They overcharge and will not give you refund. I was told XXX amount will be charged to my card, and they ended up charging an extra $200.

Very friendly staff and good restaurant

excellent hotel

Dirty pool, breakfast bread placed in front of smelly toilet .Unhygienic breakfast.toilet in room had glass door which was not sealed and painful blind inside for privacy absolute garbage.I checked out with in 6 hrs of checking in before we could get ill.they booked airport pickup was 3 am for double the market price still didn’t turn up we waited with kids 3am and borrowed phone from someone to call them still had no luck .you can find cheaper and very good hotel what they charge absolute ripoff

Great service, be aware of sleeping with a balcony view. Alot of noise pollution coming from glass doors.

Overall good experience. Beautiful views of the pyramids Restaurants around hotel I would suggest to travel with someone when visiting and staying at hotel. Friendly staff, hard working

Hidden Gem! I have read a alot of reviews prior to my decision to come here. I can confirm it’s a great hotel and the minor issues happens in all circumstances but staff and team done all the can do… People complain about noise in the hotel - It’s Cairo so it’s expected and it’s normal so ignore those comments. Great location - View from the room and rooftop is worth everything… Really nice staff and if I come again to Cairo I will stay here

Hotel was in construction very unsafe for children. Very very dusty hall and elevator do not work at every time. My family we are in 5 floor and two occasions we are going used the stairs. The break ok . The personal very good The place to move with Uber super fast and ver very cheep. May be when finished the hotel it’s work. El Cairo isn’t for 2 or 3 days no more In July super hot