Alto Hotel on Bourke

Hotels
9.1
/10

Exceptional

6 reviews

What Guests Say About Their Stay

Carlos Brian
10.0
/ 10
We were impressed with the front-desk staff by the name Carmen, who displayed commitment in helping us to check room availability when we arrived rather early in the day. She was empathetic and concerned at all times whenever we approached the counter with questions. We are also grateful to the cleaning staff, a young Asian lad who carried out a great job. The check-out staff (not Carmen), however, did not appear to be aware of the the $100 deposit to be returned to us, therefore training is needed on this point to all staff.
Penelope
10.0
/ 10
Great management and team. I enjoyed my stay, the hospitality was kind and thoughtful. The room was comfortable and clean, bed very comfortable. Hotel room had a microwave and toaster. Windows were double glazed which made the room peaceful. On ground floor there was a cosy, warm lounge area with library of books plus coffee/tea/hot choc making facilities which were provided with compliments. One of the best hotels I have stayed at. I plan on staying again.
In the Area
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636 Bourke Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000

Main Facilities

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WiFi
Elevator
Alto Hotel on Bourke is located in area / city Melbourne CBD.
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636 Bourke Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000
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Location


Alto Hotel on Bourke is located in area / city Melbourne CBD.

About Alto Hotel on Bourke

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Alto Hotel on Bourke is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Alto Hotel on Bourke.

All facilities in Alto Hotel on Bourke

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Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Multilingual staff
  • Front desk
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

General

  • Parking
  • Fireplace in lobby
  • Parking (surcharge)

Food and Drinks

  • Breakfast

Things to Do

  • Library

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Business Facilities

  • Computer station

Accommodation Policy & General Information in Alto Hotel on Bourke

Important Note
  • Fee for continental breakfast: approximately AUD 20 to 20 for adults, and AUD 20 to 20 for children
  • Self parking fee: AUD 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 50 per day
  • Crib (infant bed) fee: AUD 85.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Apple Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a smoke detector

The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 10:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Alto Hotel on Bourke
50
Number of floors in Alto Hotel on Bourke
5
Another facilities in Alto Hotel on Bourke
Laundry service, Tours, Luggage storage, Multilingual staff, Front desk

Frequently asked question in Alto Hotel on Bourke

What are available facilities at Alto Hotel on Bourke?
There are top facilites at Alto Hotel on Bourke such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Alto Hotel on Bourke?
The standard check-in time at Alto Hotel on Bourke is starting from From 14:00 while the latest check-out time is at Before 10:00
Does Alto Hotel on Bourke provide breakfast?
Yes, Alto Hotel on Bourke provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Alto Hotel on Bourke

Traveloka (6)

Other sources (967)

9.1
Exceptional

From 6 reviews

Provided by travelers on
Cleanliness

8.6

Room Comfort

9.0

Meal

8.6

Location

10.0

Service and Facilites

8.6

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Traveler Reviews Alto Hotel on Bourke

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Customer reviews
Riana S. N. G.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 55 week(s) ago

We stay for 6 nights but the rubbish bin only emptied once & the carpet was not vacuumed everyday. Had to wait 45 minutes for check in because the female staff was on break. Then she talked on the phone all the time while serving me. She insisted that I didn't ask for double bed in my booking, until she realized looking at someone else 's booking. Without saying sorry at all. The male staffs were polite & helpful. Right next door there was an alley to some asian restaurant & very close to tram station, sky bus & shops.
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Disclaimer

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