Crystalbrook Kingsley

Firstly the staff at check in were excellent and secondly the room was lovely. The decor is stunning both in the foyer and the room. Everything was beautiful. Check out the next day was quick and easy. It was our first visit to Newcastle and will definately be back to stay for longer to be able to try the different styes of restaurants close to the hotel and take the walks around the parks. Can't wait

Good value for money

Great clean motel. Great sites close by easy transport options.

Fantastic hotel right in the middle of City. Great views of the busy port. Incredible views from awesome breakfast buffet on top floor. Definitely worth the cost.

Josh and Crystal were lovely to deal with, nothing was a problem for them.

For the price of this room (Park view King room) the bed was not to standard.

Great location and very high end rooms. Exquisite restaurant and view.

A very pleasant experience

Very good

Great staff, great hotel.

Despite the hotel being overall better than average, there were several issues that made giving the Cystalbrook Kingsley a lower than 5-star rating. Firstly, the Valet service was not a proper valet service. There was no entrance to drive in to and the business was using the reception check-in staff to be the valet. We had expensive items in our car and felt the need to watch over our vehicle until in the end I had to insist that our vehicles were parked. They also charged $50 a night for this service which was well overpriced when compared to other Crystalbrook hotels we had recently stayed at. Furthermore, they also keep your vehicle keys making it more difficult to access the car if required. There were also several cleanliness issues with the room. My wife found old blood stains on the corner of the underlay and the shower base was starting to grow some quality Mould. Our room was on the opposite side to King street directly above a noisy beer garden. This was not the hotels' fault, but something to consider if you are staying at the hotel over the weekend. You could tell that they had tried hard with the interior decorating of the room, but the layout was less than desirable with a two-seater couch, a table, single sitting chair and purpose built mini-bar all jammed into one corner of the room making it impossible to use all the items at once. Overall, our stay was OK but a little bit disappointing after seeing the hotel on TV and being quite excited about our stay.

The Kingsley was a very quiet place to stay and was in walking distance to Newcastle's nightlife.

Convenient comfortable

Don’t bother staying here if you’re driving a bigger car, there is nowhere safe to park. On site parking is 50 dollars per night and only accommodates cars u fee 1.9m. Rooms were nice but quite small. Staff were friendly but not helpful.

Great location

We had a great stay.The room is clean, comfortable & sustainable. It’s right in city centre & close to everything. Only thing is parking is not so convenient. However they’ve got valet service that could fix it up

Beautiful room, very impressed with the property, fantastic breakfast with gorgeous views, will definitely stay again

Interesting place with character. A bit of luxury but not over the top.

It went well. New property and good amenities. Was upgraded fortunately and received a top floor room. Only criticism is the $300 holding fee on the card which I couldn’t quite work out for the 4 night stay.

Short break in Newcastle. We normally book the Urban King but tried the Harbour King this time. Apart from being on higher floor, view isn’t much better. In fact the layout of the Urban King is preferable.