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Neptune Resort
Hotels
8.6
Impressive
From 584 verified guests reviews
In the Area
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32 Surf Parade, Broadbeach, Gold Coast, Queensland, Australia, 4218
Main Facilities
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Swimming Pool
Restaurant
WiFi
Elevator
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Available Room Types in Neptune Resort
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Per room per night (excl. taxes & fees)
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32 Surf Parade, Broadbeach, Gold Coast, Queensland, Australia, 4218
Discover More About Neptune Resort
Location
Neptune Resort is located in area / city Broadbeach.
About Neptune Resort
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
With all facilities offered, Neptune Resort is the right place to stay.
All facilities in Neptune Resort
Others
Things to Do
- Hot tub
- Outdoor pool
- Picnic area
- Garden
- Beach towel
- Barbecue
- Pool sun loungers
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
General
- Parking
- Terrace
Hotel Services
- Tours
- Luggage storage
Sports and Recreations
- Outdoor tennis court
- Fitness center
Connectivity
- Free WiFi
Accommodation Policy & General Information in Neptune Resort
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Crib (infant bed) fee: AUD 10.0 per day
- Rollaway bed fee: AUD 45 per day
- Credit card charges are subject to a surcharge of 2.53 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 200.00 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- WiFi is provided up to 500 MB per guestroom, per stay.
The front desk is open during the following times:
- Monday - Friday: 8:30 AM - 5:00 PM
- Saturday - Sunday: 9:00 AM - noon
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 18:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, WiFi, Elevator |
Check-In / Check-Out Time | 14:00 - 18:00 - Before 10:00 |
Available rooms at Neptune Resort | 35 |
Number of floors in Neptune Resort | 9 |
Another facilities in Neptune Resort | Hot tub, Outdoor pool, Picnic area, Garden, Beach towel |
Frequently asked question in Neptune Resort
What are available facilities at Neptune Resort?
There are top facilites at Neptune Resort such as Swimming Pool, Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Neptune Resort?
The standard check-in time at Neptune Resort is starting from 14:00 - 18:00 while the latest check-out time is at Before 10:00
More Reviews from Other Guests in Neptune Resort
Overall Ratings & Reviews Neptune Resort
Other (584)
8.6
Very Good
From 584 reviews
Cleanliness
8.6
Room Comfort
8.4
Meal
8.6
Location
8.6
Service & Facilites
8.6
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Traveler Reviews Neptune Resort
Number of reviews per page
20
40
Jo
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
A very comfortable unit with a great pool and spa, great location with just a short walk to the beach and Pacific Fair shopping centre.
Grace
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The interior is a little bit old, but very clean.
Only 5 minutes walk to beach and pacific fair shipping mall, very convenient.
Kerry
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
It was a good stay a little bit older place but was clean had every thing you needed price was good and the location is 5 stars very close to Pacific Fair the biggest shopping centre in the Gold Coast and are handy to Light rail and walking distance to the casino.
Lynne
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Clean, handy to pjs es we are interested in
Deborah
Leisure
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Friendly staff
amy
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Unfortunately the room wasnt very clean, dirty marks on doors in bathroom and walls, could hear noise from other units and animals barking, but nice units and very good security
Adrian
Leisure with Children
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Bed horrible and old could do with upgrade
sue
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Great position, well kept hotel, beds comfy, our room 906 was tired and in need of a refurb 2 towels not enough .
Linda
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Love staying here. Best location, clean, comfortable.
John
8.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Excellent location close to shops and casino, enjoyed our stay here
Lourens
Leisure
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Good location close to beach, restaurants, mall and public transport.
Tracey
Friends & Family
8.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Very spacious and close to everything in broadbeach excellent for families
Stephen
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Apartment was clean and close to restaurants and shops. I was disappointed that there was no aircon in the bedroom. Also we were given only 2 towels per couple. When asking for more towels at reception we were told it was a self contained unit and that we need to wash our towels. I didn’t come on holidays and pay the money for the apartment to do washing. Plus what were we going to use whilst we washed them. We had to pay extra for more towels. This is ridiculous for the money we paid. Also we didn’t have access to pool towels as reception closed at Midday Sunday. However the sign said 5pm.
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Mark
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Very happy
Benjamin
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
The apartment was a great size, with a balcony. Pool, spa and sauna, tennis courts on the grounds, plus a cafe. Staff were very friendly and helpful, and Pacific Fair, the beach and the casino were very close, as well as the light rail.
Suchintan
6.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Very disheartening and disappointing stay, could not sleep 1 night because of the disgusting smell from prawn heads hidden behind the washing machine of the property which was not cleaned before we checked in the property.
Zoran
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Friendly stuff
Yukari
8.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Good….but toilet paper is not enough…..because I stayed for over 2 weeks. I should buy them by myself….
Mike
8.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Amazing location in Broadbeach. Laid back and quiet
Troy
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
It was a great place to stay
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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