The hotel room is tidy and comfortable.

Clean renovated motel facilities behind existing gaming hotel

Nightcap at Riverside is an older property and looks a bit like it from the outside but inside the rooms have been done up and the bathrooms are really great

The room was clean, the bed very comfortable and the staff were nice. We had a lack of sleep due to barking dogs and drunken patrons arguing outside our room each night.Also parking was at a premium. Could not park near our room. It's a case of first in best dressed.

good price, clean room and spacious room.

Room was fine and no issues with our stay. But I was shocked to find the check in desk was literally squeezed in between the (crowded) bar and the gaming area. I was glad my son didn’t accompany me in as I didn’t feel it was family friendly at all. Very odd set up. Poker machines just a metre away from where I was getting my room key. The lights and noise were off putting. But the one night we had there was fine apart from a bit of highway noise.

Parking is limited close to the room unless you are there early. We had to park our car a little distance away which we weren't happy about. The bed was comfortable and the bathroom was clean with everything you could need.

Staff at check in and dining room were excellent and knowledgeable

All good

Recently refurbished room was very presentable and clean. Great meal and two free drink vouchers were a bonus.

Great staff clean room

Clean & tidy beds in great condition just a little noisey thanks to the cars on the main rd overnight

Insufficient parking for hotel guests due to a packed dinning area. We had to park our car a distance away from our room and move it next morning to pack car on checkout. Check service was not particularly friendly, however bar staff were great.

Should have a grab rail in the shower, possibly one even on the side of the toilet. Otherwise, was very clean, comfortable and with all the expectations of a hotel room.

Stayed here 2 nights to see Launceston. Unit was clean & comfortable.

Central for work purposes

Spacious rooms with all we needed. Last minute accommodation of 3 extra adults

awesome location, clean, well maintained. however, other guests that stayed made our stay horrible.

1st of all night manager forgot to put my key out, and I looked everywhere there was no afterhour number to call at all. I need to seek help from other guest during late night around 11.30pm. And the funny thing is the # on the information card is a city security # and the customer service lady said this property in not under their management, and give me another to try. I need to make few phone calls to get the night manager out during 1am. 2nd after we checked in to that room. We found a lots of ants everywhere. I have to move my bed away from the wall to be able to sleep. 3rd i reported to housekeeper about the ants they said they are suffering ants these few days. If you know there is a problem. Should you try to solve it first????? 4th I reported those problems to the front desk a Nepal guy or India guy and after an hour I received a call from Motel the lady over the phone asked how was your check in last night and how was everything going? I was confused seems they didn't reported those problems to their manager and they didn't communicate with eachother at all. Really disappointed stay.

Room was spotless and clean. Extra comfortable bed and excellent eating options located at the hotel. Good location 5 minute drive from city centre. Laundry facilities are available at the hotel.