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Oaks Port Douglas Resort

Name: Oaks Port Douglas Resort
Address: 87 Port Douglas Road, Cairns, Queensland, Australia, 4877, 87 Port Douglas Road, Queensland, 4877, Australia

Hotels

8.2

Convenient

From 994 verified guests reviews

In the Area

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87 Port Douglas Road, Cairns, Queensland, Australia, 4877

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Staying at Oaks Port Douglas Resort is a good choice when you are visiting Cairns. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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87 Port Douglas Road, Cairns, Queensland, Australia, 4877

Discover More About Oaks Port Douglas Resort

Location

Staying at Oaks Port Douglas Resort is a good choice when you are visiting Cairns.

About Oaks Port Douglas Resort

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Oaks Port Douglas Resort exclusively for you.

Get precious and unforgettable moment during your stay at Oaks Port Douglas Resort.

All facilities in Oaks Port Douglas Resort

Others

Hotel Services

Laundry service
Newspaper in lobby
Tours
Wedding service
Luggage storage
24-hour Receptionist
Concierge

General

Smoking area
Ballroom
Reception hall
Parking
Terrace

Food and Drinks

Bar
Breakfast
Snack bar

Things to Do

Outdoor pool
Picnic area
Spa

Public Facilities

Others
Restaurant
Safety deposit box

Business Facilities

Meeting rooms
Conference rooms
Business center

Transportation

Shopping center shuttle (surcharge)
Area shuttle with surcharge

Kids and Pets

Babysitting with surcharge

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Nearby Facilities

Souvenir shop

Sports and Recreations

Billiard

Accommodation Policy & General Information in Oaks Port Douglas Resort

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for full breakfast: approximately AUD 28 per person
Airport shuttle fee: AUD 41 per person (one-way)
Rollaway bed fee: AUD 59.0 per night
Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property is professionally cleaned

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	14:00 - 00:00 - Before 10:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Oaks Port Douglas Resort	136
Number of floors in Oaks Port Douglas Resort	2
Another facilities in Oaks Port Douglas Resort	Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Oaks Port Douglas Resort

What are available facilities at Oaks Port Douglas Resort?

There are top facilites at Oaks Port Douglas Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Oaks Port Douglas Resort?

The standard check-in time at Oaks Port Douglas Resort is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00

Does Oaks Port Douglas Resort provide breakfast?

Yes, Oaks Port Douglas Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Oaks Port Douglas Resort

Overall Ratings & Reviews Oaks Port Douglas Resort

Other (994)

8.2

Very Good

From 994 reviews

Cleanliness

8.2

Room Comfort

8.0

Meal

8.2

Location

8.2

Service and Facilites

8.2

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Traveler Reviews Oaks Port Douglas Resort

Number of reviews per page

Martin

Friends and Family

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Very nice hotel in Port Douglas. Service and breakfast were very good. Not to near to Port Douglas town , you have to take a paid shuttle

Amanda

Friends and Family

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Looking a bit tired around pathways

Mark

Leisure with Partner

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Only pizzas some nights

Joe

Leisure

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

After arriving about 2pm had to wait until4-45 for our room eventually contacted manager who put blame on wotif worst service we have ever encountered and we were not the only one only replying to this now as manager said she would be following this problem and emailing us back which has never happened Joe 0431676972

MICHAEL

Leisure with Children

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great place, well maintained, good housekeeping and the security is great

JULIE

Leisure with Partner

4.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Check in was very quick, with polite staff

Warwick Leslie

Leisure with Partner

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Clean comfortable good value for money

James

Business and Leisure

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

I called before staying at this property to make sure they had working wifi in room. When I got there and was told it was not working they said I could have a conference room to do some work but I also could not use the smart tv in my room so what is the point.

L G

6.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Very limited dining and very expensive, the walkways to your rooms are dirty and dead leaves have been left, you can order room service from your room but must pick it up yourself,the pool bar has very limited hours for a holiday resort, The staff are Amazingly helpfull, No wifi in our block off rooms,they really need to pull there socks up

Scott

Friends and Family

6.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Arrived for check in with 2 friends, lady checking us in wasn’t the friendliest, we all have those days, but check in was a disaster, she gave us very brief instructions on how to find our rooms, no mention of any of the hotel facilities, no mention of “happy hour”, breakfast information, how the bus works or told anything about booking tours etc. thankfully we have Google. Finding the room was a challenge due to the poor instructions, get to the room and find out I’m missing some towels, I spoke to reception and was advised of an issue with towels coming up from Cairns, ok things happen but why wasn’t this mentioned at check in, reading the reviews on Google this towel situation has been going on for a number of weeks along with a number of other problems. Overall the room was clean, the pool was great and the staff were friendly.

Lesley

Leisure Family

4.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Didn't like patio area for room 5003, requested a move 4 times and nothing done, no wifi for a week and no iron and board in the room. Property is vety tired, our 3rd stay here and now we won't be back

George

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

The Oaks Resort is a beautiful resort. The staff are all friendly, polite, helpful and professional. The rooms are private, clean, spacious, well equipped with clean bathrooms, comfortable beds and comfortable living areas. The pool, bar, outdoor areas, games area were all very well presented and made for a very enjoyable stay. The restaurant presented meals that were of a high level of dining.

George

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

The Oaks Resort is a beautiful resort. The staff are all friendly, polite, helpful and professional. The rooms are private, clean, spacious, well equipped with clean bathrooms, comfortable beds and comfortable living areas. We stayed in a hotel room and a one bedroom apartment on our stay. The pool, bar, outdoor areas, games area were all very well presented and made for a very enjoyable stay. The restaurant had a delicious assortment on their menu and we enjoyed dining there. I we would highly recommend this resort and would love to stay there again in the future. Thanks for a memorable holiday!

Tim

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Great breakfast!

Peter

Leisure Family

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The room was just to simple for the price. I got just one hand towel, 2 bath towels, none bath mat. I had to send my husband to collect at the reception area.

Christopher

6.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

The room was fine but the wifi didn’t work. The dinner option was very limited and in any case, we had to drive somewhere to get it. There are no lifts and given the lack of suitable meal options, this is a place for young families in particular. The pool area is particularly good.

Arlene

4.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The rooms were below average cleanliness

Michelle

2.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The customer service was terrible . I rant to combine both night of accomodation and apparently the message did not get to the motel so I had to check out and re- check in ! Had to wait for someone to contact me about my second room being ready but no one ever did and 2 -5 hours went by before I asked at Fest about room and no one even knew about it! The room towels weee dirty and had to be replaced and there weee no pool towels.

Andrew

Leisure Family

6.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Staff were nice, but service was lacking somewhat. Items advertised were not available and there was a towel shortage throughout the stay. Not sure if there was no housekeeping for the room type we booked, but the room was never serviced the whole week we were there. Usually it’s 3-4 days max in most places. Dining options very limited. Felt like they made an effort to discourage people spending time at the property

Raymond

6.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

The property could be looked after a bit more but the staff were lovely. It’s in a good location not too far from the town centre.

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