Oaks Townsville Gateway Suites

Name: Oaks Townsville Gateway Suites
Address: 2 Dibbs Street, Townsville, Queensland, Australia, 4810, 2 Dibbs Street, Queensland, 4810, Australia

Apartments

8.6

/10

Very Good

1,166 reviews

What Guests Say About Their Stay

Leilani

10.0

/ 10

Perfect, clean and tidy, staff are friendly and helpful. I will definitely be booking again. Loved the accommodation. Thank you

Dale

10.0

/ 10

Location was good - we could drive everywhere we wanted to go and be there within 5 minutes. The unit is in need of new furniture. The pullout couch was disgusting and very uncomfortable. One of the cushions clearly had something spilled on it that took up the entire cushion but instead of cleaning the cushion, it was just flipped over! The chairs are all in disrepair and when we went to use the 'clean' dishes and there was food caked on the bowls too. The rest of the property was very clean though and quite nice.

Jodie

10.0

/ 10

This is our second stay at Oaks Townsville and we enjoyed it immensely. On both occasions, the front desk staff have been extremely friendly and welcoming, and on both occasions we have received room upgrades which we really appreciated. Our one-bedroom was beautiful - freshly renovated and decorated and had a lovely big balcony. The infinite pool was so inviting after a day of hot weather, and has a great outlook on the river. The public areas of the building could do with a bit of sprucing up (eg fresh paint in the corridors), and I am unsure whether we were supposed to receive full housekeeping in our apartment as our bins were emptied but our bed wasn't made and our towels weren't changed, but the public areas and outdoor area were very clean and tidy. We also appreciate the on-site car parking and the location, which is so close to bars and restaurants, and the stadium.

In the Area

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2 Dibbs Street, Townsville, Queensland, Australia, 4810

Main Facilities

Swimming Pool

Elevator

WiFi

Staying at Oaks Townsville Gateway Suites is a good choice when you are visiting Townsville.

Available Room Types in Oaks Townsville Gateway Suites

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Per room per night (excl. taxes & fees)

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What's around Oaks Townsville Gateway Suites

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2 Dibbs Street, Townsville, Queensland, Australia, 4810

Discover More About Oaks Townsville Gateway Suites

Location

Staying at Oaks Townsville Gateway Suites is a good choice when you are visiting Townsville.

About Oaks Townsville Gateway Suites

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get precious and unforgettable moment during your stay at Oaks Townsville Gateway Suites.

All facilities in Oaks Townsville Gateway Suites

Others

Hotel Services

Laundry service
Luggage storage
Tours
Front desk

Public Facilities

Smoke-free area
Elevator

Things to Do

Outdoor pool

Connectivity

WiFi (surcharge)

General

Parking

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Oaks Townsville Gateway Suites

Important Note

Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
Crib (infant bed) fee: AUD 20 per night
Rollaway bed fee: AUD 59.0 per night
Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

The front desk is open daily from 7:00 AM - 9:30 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 10:00
Available rooms at Oaks Townsville Gateway Suites	88
Number of floors in Oaks Townsville Gateway Suites	9
Another facilities in Oaks Townsville Gateway Suites	Laundry service, Luggage storage, Tours, Front desk, Smoke-free area

Frequently asked question in Oaks Townsville Gateway Suites

What are available facilities at Oaks Townsville Gateway Suites?

There are top facilites at Oaks Townsville Gateway Suites such as Swimming Pool, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Oaks Townsville Gateway Suites?

The standard check-in time at Oaks Townsville Gateway Suites is starting from From 14:00 while the latest check-out time is at Before 10:00

More Reviews from Other Guests in Oaks Townsville Gateway Suites

Overall Ratings & Reviews Oaks Townsville Gateway Suites

Other sources (1,166)

8.6

Preferences

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Traveler Reviews Oaks Townsville Gateway Suites

Number of reviews per page

20

40

Top reviews

Leilani

Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Perfect, clean and tidy, staff are friendly and helpful. I will definitely be booking again. Loved the accommodation. Thank you

Dale

Leisure Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Location was good - we could drive everywhere we wanted to go and be there within 5 minutes. The unit is in need of new furniture. The pullout couch was disgusting and very uncomfortable. One of the cushions clearly had something spilled on it that took up the entire cushion but instead of cleaning the cushion, it was just flipped over! The chairs are all in disrepair and when we went to use the 'clean' dishes and there was food caked on the bowls too. The rest of the property was very clean though and quite nice.

2.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Not good couldn’t get there because roads were flooded. Ran hotel. Com and oaks to inform them but no refund was given so not happy

Daniel

Business with Partner

2.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Rooms were false advertised, using pictures from there best room as their worst, when asked the clerk, he was not helpful one bit. Also after charging money for late check out, the cleaners banging on the door at 8:30 and yelling out.

Jodie

10.0

/10

Reviewed 21 week(s) ago

Susan

Business

6.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

We chose the Oaks as we had stayed there many years ago and we knew there would be bars and restaurants very close to the accommodation. The property has aged and needs a good renovation. Check in was brilliant and efficient, they also called earlier in the day to confirm the bedding configuration that I had requested but didn't end up needing. The unit could do with a good clean. The bathroom had mold in the grout and when I tried to clean it off with the washer most came off so I don't think the cleaners had even tried, there must have been something they cleaned with on the shower floor as myself in the ensuite and my son in the 2nd bathroom almost slipped when we stepped in for our showers. The skirting boards need dusting as does the window sills. There were lights that the bulbs needed changing, blinds that were worn and starting to get holes in them, the bed and pillows weren't too bad as it will never be like home. The kitchen tap dripped and the uht milk was in date but was bloated so I wasn't game to drink it. Parking was included so that was a plus for the accommodation as well. We didn't venture anywhere else in Townsville as we were just passing through but the location is great for a quick stop with the bars and food so conveniently close.

2.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Nothing!!! aircon dripping mould everywhere mould in aircon vents not ice at reception phones don’t work beds had insects overall poor experience

MOLLY

Leisure Family

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

In the city, yet quiet and convenient

MICHAEL

10.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

Clean well kept establishment with secure parking. The area around the hotel had quite a few restaurants.

Mark

Business and Leisure Family

8.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Only issues we had was lack of parking and no blanket left for the fold out bed. Other than that lovely stay

Number of reviews per page

20

40

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