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Australia (18,676 Apartments)
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State of Queensland (4,647 Apartments)
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Townsville (275 Apartments)
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Oaks Townsville Gateway Suites
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Oaks Townsville Gateway Suites
Apartments
8.6
/10
Very Good
1,166 reviews
What Guests Say About Their Stay
Randall
10.0
/ 10
Beautiful suite. Great view. Fruendly, helpful staff. A little noisy from the massive ac units on top of the neighboring building, but that was it
Leilani
10.0
/ 10
Perfect, clean and tidy, staff are friendly and helpful. I will definitely be booking again. Loved the accommodation. Thank you
Dale
10.0
/ 10
Location was good - we could drive everywhere we wanted to go and be there within 5 minutes. The unit is in need of new furniture. The pullout couch was disgusting and very uncomfortable. One of the cushions clearly had something spilled on it that took up the entire cushion but instead of cleaning the cushion, it was just flipped over! The chairs are all in disrepair and when we went to use the 'clean' dishes and there was food caked on the bowls too. The rest of the property was very clean though and quite nice.
In the Area
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2 Dibbs Street, Townsville, Queensland, Australia, 4810
Main Facilities
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Swimming Pool
Elevator
WiFi
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Available Room Types in Oaks Townsville Gateway Suites
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Per room per night (excl. taxes & fees)
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What's around Oaks Townsville Gateway Suites
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2 Dibbs Street, Townsville, Queensland, Australia, 4810
Discover More About Oaks Townsville Gateway Suites
Location
Staying at Oaks Townsville Gateway Suites is a good choice when you are visiting Townsville.
About Oaks Townsville Gateway Suites
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The apartment’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get precious and unforgettable moment during your stay at Oaks Townsville Gateway Suites.
All facilities in Oaks Townsville Gateway Suites
Others
Hotel Services
- Laundry service
- Luggage storage
- Tours
- Front desk
Public Facilities
- Smoke-free area
- Elevator
Things to Do
- Outdoor pool
Connectivity
- WiFi (surcharge)
General
- Parking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Oaks Townsville Gateway Suites
Important Note
- Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
- Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
- Crib (infant bed) fee: AUD 20 per night
- Rollaway bed fee: AUD 59.0 per night
- Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 1 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
The front desk is open daily from 7:00 AM - 9:30 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 10:00 |
Available rooms at Oaks Townsville Gateway Suites | 88 |
Number of floors in Oaks Townsville Gateway Suites | 9 |
Another facilities in Oaks Townsville Gateway Suites | Laundry service, Luggage storage, Tours, Front desk, Smoke-free area |
Frequently asked question in Oaks Townsville Gateway Suites
What are available facilities at Oaks Townsville Gateway Suites?
There are top facilites at Oaks Townsville Gateway Suites such as Swimming Pool, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Oaks Townsville Gateway Suites?
The standard check-in time at Oaks Townsville Gateway Suites is starting from From 14:00 while the latest check-out time is at Before 10:00
More Reviews from Other Guests in Oaks Townsville Gateway Suites
Other sources (1,166)
8.6
Very Good
From 1,166 reviews
Cleanliness
8.6
Room Comfort
8.6
Location
9.4
Service and Facilites
8.6
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Traveler Reviews Oaks Townsville Gateway Suites
Number of reviews per page
20
40
Top reviews
Randall
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Beautiful suite. Great view. Fruendly, helpful staff. A little noisy from the massive ac units on top of the neighboring building, but that was it
Leilani
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Perfect, clean and tidy, staff are friendly and helpful. I will definitely be booking again. Loved the accommodation. Thank you
Dale
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Location was good - we could drive everywhere we wanted to go and be there within 5 minutes. The unit is in need of new furniture. The pullout couch was disgusting and very uncomfortable. One of the cushions clearly had something spilled on it that took up the entire cushion but instead of cleaning the cushion, it was just flipped over! The chairs are all in disrepair and when we went to use the 'clean' dishes and there was food caked on the bowls too. The rest of the property was very clean though and quite nice.
Read More
John
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Not good couldn’t get there because roads were flooded. Ran hotel. Com and oaks to inform them but no refund was given so not happy
Daniel
Business with Partner
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Rooms were false advertised, using pictures from there best room as their worst, when asked the clerk, he was not helpful one bit. Also after charging money for late check out, the cleaners banging on the door at 8:30 and yelling out.
Jodie
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
This is our second stay at Oaks Townsville and we enjoyed it immensely. On both occasions, the front desk staff have been extremely friendly and welcoming, and on both occasions we have received room upgrades which we really appreciated.
Our one-bedroom was beautiful - freshly renovated and decorated and had a lovely big balcony. The infinite pool was so inviting after a day of hot weather, and has a great outlook on the river.
The public areas of the building could do with a bit of sprucing up (eg fresh paint in the corridors), and I am unsure whether we were supposed to receive full housekeeping in our apartment as our bins were emptied but our bed wasn't made and our towels weren't changed, but the public areas and outdoor area were very clean and tidy.
We also appreciate the on-site car parking and the location, which is so close to bars and restaurants, and the stadium.
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Michael
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
In Far North Queensland I like Townsville best of all. It has full facilities and a nice open feel. The Oaks overlooking the River is perfect for a relaxing getaway. I couldn't fault it.
Kate
Business
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Friendly helpful staff, no problems at all. Clean and comfortable
Tamara
Leisure Family
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
You need more information on guests rooms about the hotel and facilities. But overall really nice
Bradley
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Room was nice with new carpet. Staff were very friendly. Parking available. Pool water needs to be more clearer.
Donald
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Two huge issues…Internet is absolutely terrible…requested ice from front desk & was told we have no ice machine in the building…neither acceptable
Sandra
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Superb location for restaurants. Close to everything. Super friendly staff.
Joanna
Leisure Family
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
It was perfect for us, met all our needs. Kitchen was great.
Keith David
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Close to all needs/spacious room/pool clean
Need to fix gym equipment.
Colleen
Leisure Family
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Loved staying here. The employees were great, always smiling and helpful.
Room was clean, anytime we needed anything there was very little wait time.
Can’t say enough about how we were treated.
Nicole
Business and Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Nothing to complain about
Susan
Business
6.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
We chose the Oaks as we had stayed there many years ago and we knew there would be bars and restaurants very close to the accommodation. The property has aged and needs a good renovation. Check in was brilliant and efficient, they also called earlier in the day to confirm the bedding configuration that I had requested but didn't end up needing. The unit could do with a good clean. The bathroom had mold in the grout and when I tried to clean it off with the washer most came off so I don't think the cleaners had even tried, there must have been something they cleaned with on the shower floor as myself in the ensuite and my son in the 2nd bathroom almost slipped when we stepped in for our showers. The skirting boards need dusting as does the window sills. There were lights that the bulbs needed changing, blinds that were worn and starting to get holes in them, the bed and pillows weren't too bad as it will never be like home. The kitchen tap dripped and the uht milk was in date but was bloated so I wasn't game to drink it. Parking was included so that was a plus for the accommodation as well. We didn't venture anywhere else in Townsville as we were just passing through but the location is great for a quick stop with the bars and food so conveniently close.
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Sharon
Leisure Family
2.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Nothing!!! aircon dripping mould everywhere mould in aircon vents not ice at reception phones don’t work beds had insects overall poor experience
MOLLY
Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
In the city, yet quiet and convenient
MICHAEL
10.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Clean well kept establishment with secure parking.
The area around the hotel had quite a few restaurants.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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