Sheraton Grand Mirage Resort, Gold Coast

Hotels

8.4

/10

Very Good

965 reviews

What Guests Say About Their Stay

darryl
10.0
/ 10
Its was fabulous! It was sad that pool staff show poor human nature ( two guys). It was reported and it was note by management, however, damage was done from experience - sad! I would return as I had booked 3 room for family and friends
Qian
10.0
/ 10
It’s a great place if you are going for a tropical vibe. At times, you cannot tell that this is Gold Coast. Feels like a warm Indonesian Resort. Staff were great, greeting us every time we passed by. A few bits on the lobby roof were peeling, and some very minor scratches on the woodwork but otherwise wonderful. Bargain.
B Ananya
10.0
/ 10
Awesome property and staff is really friendly and helpful. Beach is the main attraction of the hotel. I would definitely recommend it for family and couples as well for a relaxing vacation.
In the Area
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71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia, 4217

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Sheraton Grand Mirage Resort, Gold Coast is a hotel in a good neighborhood, which is located at Main Beach. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia, 4217
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Location


Sheraton Grand Mirage Resort, Gold Coast is a hotel in a good neighborhood, which is located at Main Beach.

About Sheraton Grand Mirage Resort, Gold Coast

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Grand Mirage Resort, Gold Coast exclusively for you.

Get precious and unforgettable moment during your stay at Sheraton Grand Mirage Resort, Gold Coast.

All facilities in Sheraton Grand Mirage Resort, Gold Coast

Others Sheraton Grand Mirage Resort, Gold Coast
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Poolside bar
  • Private beach
  • Picnic area
  • Garden
  • Beach towel
  • Private beach nearby

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Banquet
  • Ballroom
  • Parking (surcharge)
  • Terrace

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms

Family-friendly Facilities

  • Children pool

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Grand Mirage Resort, Gold Coast

Important Note
  • Fee for English breakfast: approximately AUD 25.00 to 50.00 for adults, and AUD 20.00 to 50.00 for children
  • Self parking fee: AUD 20.00 per day (in/out privileges)
  • Late check-out fee: AUD 100 (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Sheraton Grand Mirage Resort, Gold Coast
295
Number of floors in Sheraton Grand Mirage Resort, Gold Coast
3
Another facilities in Sheraton Grand Mirage Resort, Gold Coast
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in Sheraton Grand Mirage Resort, Gold Coast

What are available facilities at Sheraton Grand Mirage Resort, Gold Coast?
There are top facilites at Sheraton Grand Mirage Resort, Gold Coast such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Grand Mirage Resort, Gold Coast?
The standard check-in time at Sheraton Grand Mirage Resort, Gold Coast is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Sheraton Grand Mirage Resort, Gold Coast provide breakfast?
Yes, Sheraton Grand Mirage Resort, Gold Coast provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sheraton Grand Mirage Resort, Gold Coast

8.4
Very Good

From 965 reviews

Cleanliness

8.6

Room Comfort

8.8

Location

10.0

Service and Facilites

8.8

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Traveler Reviews Sheraton Grand Mirage Resort, Gold Coast

Number of reviews per page
20
40

Top reviews

Bronte
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

My partner and I stayed here over the new years period. The resort is beautiful and the staff are friendly and lovely. The pool is great along with the pool bar. In saying that, I’d still rate it average for a resort as there were limited restaurants available within the resort and outside that fits those with special dietary requirements. Other things that made me score this as average was the room had lots of ants and our room was only serviced once the entire stay despite putting down the card to have our room cleaned. We were also charged for something from the minibar we did not take, however this was addressed by one of the friendly receptionists! I feel like there could be so much potential eg. An onsite gym, other dining options, perhaps a convenient store etc especially considering the location is abit out of the way from the main part of the GC. Overall, had a great still though!
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Andrew
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel and location. Direct access to beach and pool facilities in hotel, service is great from front desk, dining, pool. Would recommend.
darryl
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Its was fabulous! It was sad that pool staff show poor human nature ( two guys). It was reported and it was note by management, however, damage was done from experience - sad! I would return as I had booked 3 room for family and friends
Suzi
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Outdated, no daily house keeping services provided despite being advertised. Very limited tv channels. Pool hospitality services very poor, waited 2 hours pool side for fish and chips and then another 40 mins post complaint. Upon checkout, invoiced twice on a number of items. Spent 30 mins personally reconciling the final account on check out. Very disappointed overall.
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Albert
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great setting
Max

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful
Karena
icon-Leisure with Friends
Leisure with Friends

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

There was mould in the bathroom and alot of dust in the room.
Qian
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

It’s a great place if you are going for a tropical vibe. At times, you cannot tell that this is Gold Coast. Feels like a warm Indonesian Resort. Staff were great, greeting us every time we passed by. A few bits on the lobby roof were peeling, and some very minor scratches on the woodwork but otherwise wonderful. Bargain.
David

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Excellent location, beautiful place room service great amazing looking pool
Geraldine
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Excellent for the beach
Sharyn
icon-Leisure with Children
Leisure with Children

4.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

It was to busy and nothing for the kids to do other than swim
Andrew
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Staff where friendly and extremely helpful, very clean and beautiful breakfast buffet
Verified traveler
icon-Business
Business

8.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

When checking in i booked 2 rooms and the hotel messed up check in by giving me and my guest 1 room, when we realised we had to go back to reception and sort this out. Surely when i first checked in bith rooms would have appeared.
Amanda
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The property is located in a great spot but was a bit put off on our last visit. The shower had less pressure than a camping shower and was really pathetic for the price of the room. We werent able to check in early - not a problem - but the shower facilities by the pool was cramped and hard to use and not really a good amenity to change into formal wear. Went to get a late coffee and breakfast at 10am and made to feel like a real inconvenience as they needed to set up for Melbourne Cup at 11am despite breakfast being til 11am. It was only a coffee and danish but should of one somewhere else. Not sure we will frequent again!! On a plus note the check in staff were super awesome and friendly, couldnt fault them.
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Sarah
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Don’t let the photos fool you, there’s one pool in full sun and it’s tiny. Everything costs double what it should and even though the staff are lovely, there are financial policies in place that consistently make you feel like you are being fleeced, like having authorisation taken every two days of more money to cover charges to room. Then when you pay by debit card, the release of the huge amount from your account takes a week.
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Jere
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Quiet very
B Ananya
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Awesome property and staff is really friendly and helpful. Beach is the main attraction of the hotel. I would definitely recommend it for family and couples as well for a relaxing vacation.
Edina

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful resort, very nice for kiddos.
Thomas

8.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Front desk staff variable
Angie
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Location right in the beach was lovely. Not much to do at the resort only swim in the pool Or eat. No spa in the pool. Facilities quite old and not that well maintained. Ice machines broken/missing. Booked for three people in a double room and only had two glasses/cups/etc Plunger coffee supplied but no plunger. Definitely not a 5 star hotel.
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.