The Sebel Whitsundays Airlie Beach

The room was not as described. There was a damp smell. The room was full of dust. There was no lighting outside and my wife almost fell in the dark. The room m was extremely dated and there were many impractical spaces. For $1,000 a night it was extremely disappointing. There were no staff on site to address my concerns. I don’t usually write reviews, however, in this instance I feel the need to warn others. Misleading marketing. Very upset!

While it was comfortable and clean, it lacked soul. There was only ever a receptionist, who was helpful. The other staff were tradies or cleaners. There was no vending machine, bar or cafe on site. Look, it wasn't bad, just soulless.

It very good and nice

Close walking distance to marina and town, quiet location with outside deck area and bay views good facilities overall

Comfortable, quiet and clean accommodation set high for beautiful views but still within walking distance of the port, shops & dining areas. Lauti on reception was very friendly and took very good care of us with excellent recommendations during our stay. Thank you to Lauti and the Team for making our visit to Airlie so relaxing and fun!

Excellent accommodation

Had to leave early for an emergency they where understanding and very helpful

Nice apartment with a great pool. Walking distance to port and Airlie shopping and restaurants

Staff were very friendly and helpful. Very clean apatment and best view.Great pool area..Will definitely recommend and will stay again.

Nice enough hotel, clean, friendly staff; however, it's a bit far out from town. Also, during busier times, the pool area can get a bit rowdy in the evenings

Great location, the staff were very helpful. The rooms were nice with great view's.

the spa wasn’t working maintenance was supposed to come but didn’t ! booked a room with a spa and it didn’t work at all ! disappointed as i booked that room to have a spa and didn’t get one

Excellent customer service on arrival, rooms were clean and tidy

The staff were extremely helpful and very friendly.Nothing was a bother to them

Stunning views, comfortable bed, smart tv

A great place to rest & relax - staff helpful and facilities are top notch.

It’s was ok , nothing special , only one staff

This is one of the worst places I have stayed in Airlie Beach. I stay in this area twice a year so I have had better experience in places that cost a lot less. 1 the lifts weren't working so had to walk 6 levels 2 there was jackhammering going on out the back of the property loud enough to come through the property 3 no toilet paper not even a spare one in the carboard. 4 you could not open the washing machine door as they had a door halfway over it. 5 was then charged extra for an hour late check out when this should have been free they have mentioned that I would get a refund, I still waiting to hear from management on this as they are meant to be in contact with me. 6. the place is very old and needs upgrading I would never stay at this place or recommend it. it's also not very convenient to the town area and not many restaurants nearby. There are better places to stay that are close to the restaurants and shops and are of better value for money. I don't believe the images are true images

Great place to stay

Property is not what it looks like online. The room was dirty and smelt musky. The spa also didn't work in our room, and it quite unsafe to even get into. The view consisted of the back of the car park of the hotel in front. Staff were lovely and pleasant on all interactions, they were extremely accommodating.