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Politischer Bezirk Kitzbuhel (313 Hotels)
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St. Johann in Tirol (35 Hotels)
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Hotel Crystal - Das Alpenrefugium
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Hotel Crystal - Das Alpenrefugium
Hotels
7.6
/10
Pleasant
32 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
Came to Sankt Johann in Tirol for a week of skiing. We ran into alot of problems on this trip but because of the great hospitality at the Crystal, we still had an enjoyable vacation. Everyone at the hotel is incredibly welcoming and thoughtful. Food is very good and plentiful. Clean rooms, clean hotel and comfortable beds. One of the best things we enjoyed was the wellness area in the hotel - 3 different types of saunas that we had virtually to ourselves every day. The limited time that they are open is not a problem and works well for skiing. The hotel is nicely situated to both the ski lift and the main shopping area. No need to move your car throughout your entire stay. We would definitely stay here again, and would love to come back in the summer.
Nora
10.0
/ 10
The family owned hotel is close to everything and is beautiful. The gondola ride is just a very short distance from the hotel. A downer is the lack of elevator, so if you have a lot of luggage, be prepared to have a work out. Everybody is nice and helpful here; they can keep your luggage if you have to check out but want to sight seen a bit more. I had a great stay.
Clayton
10.0
/ 10
The location at the bottom of the slopes is great. If you are used to staying it small European hotels, this one is average, which is to say the room is small, but clean and well kept. (I had a single room). Breakfast was good, I didn't have dinner at the hotel. The available internet was fast enough, 1.5M+. My only other comment is that the sauna is only open from 1530 - 1830, and not open on Sunday. So after a day of skiing until the last run at 1630, then a gluhwein at the bottom of the slopes, you have to rush to use the sauna. But the city's indoor pool and sauna center is a short walk from the hotel.
The St. Johann ski area is more for beginner to average skiers. So I will probably not go back. But if I did I would stay at this hotel again.
In the Area
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Hornweg 5, St. Johann in Tirol, Politischer Bezirk Kitzbühel, Tirol, Austria, 6380
Main Facilities
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Restaurant
Parking
WiFi
Elevator
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What's around Hotel Crystal - Das Alpenrefugium
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Hornweg 5, St. Johann in Tirol, Politischer Bezirk Kitzbühel, Tirol, Austria, 6380
Discover More About Hotel Crystal - Das Alpenrefugium
Location
Staying at Hotel Crystal - Das Alpenrefugium is a good choice when you are visiting St. Johann in Tirol.
About Hotel Crystal - Das Alpenrefugium
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Savor your favorite dishes with special cuisines from Hotel Crystal - Das Alpenrefugium exclusively for you.
Get precious and unforgettable moment during your stay at Hotel Crystal - Das Alpenrefugium.
All facilities in Hotel Crystal - Das Alpenrefugium
Others
Hotel Services
- Tours
- Multilingual staff
- Laundry service
- Express check-in
- Newspaper in lobby
- Luggage storage
- Express check-out
- Front desk
- Concierge
Things to Do
- Shops
- Barbecue
- Spa
- Garden
- Sauna
- Steam room
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Parking (surcharge)
- Parking
- Terrace
Sports and Recreations
- Ski storage
- Fitness center
- Game room
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Hotel Crystal - Das Alpenrefugium
Important Note
- Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
- Airport shuttle fee: EUR 159 per vehicle (one-way, maximum occupancy 6)
- Uncovered self parking fee: EUR 9 per day (in/out privileges)
- Uncovered extended parking fee: EUR 7 per day
- Early check-in is available for a fee (subject to availability)
- Late check-in fee charged for check-in between 6:00 PM and 10:00 PM
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: EUR 29.0 per night
- Rollaway bed fee: EUR 89.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.60 per person, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts major credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
The front desk is open daily from 7:30 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
The property is closed during April and November.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 10:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel Crystal - Das Alpenrefugium | 40 |
Number of floors in Hotel Crystal - Das Alpenrefugium | 4 |
Another facilities in Hotel Crystal - Das Alpenrefugium | Tours, Multilingual staff, Laundry service, Express check-in, Newspaper in lobby |
Frequently asked question in Hotel Crystal - Das Alpenrefugium
What are available facilities at Hotel Crystal - Das Alpenrefugium?
There are top facilites at Hotel Crystal - Das Alpenrefugium such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Crystal - Das Alpenrefugium?
The standard check-in time at Hotel Crystal - Das Alpenrefugium is starting from From 15:00 while the latest check-out time is at Before 10:00
Does Hotel Crystal - Das Alpenrefugium provide breakfast?
Yes, Hotel Crystal - Das Alpenrefugium provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Crystal - Das Alpenrefugium
Other sources (32)
7.6
Pleasant
From 32 reviews
Cleanliness
8.4
Room Comfort
7.4
Location
7.2
Service and Facilites
7.6
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Traveler Reviews Hotel Crystal - Das Alpenrefugium
Number of reviews per page
20
40
Top reviews
Peter
Leisure
8.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Very nice and clean hotel and room. Staff is kind and open answer all questions. Only two things were inconvenient; I could hear my neighbors through the wall and additional fee for parking by the hotel.
Verified traveler
Friends and Family
10.0
/10
Reviewed 87 week(s) ago
Hotels.com verified review
Restaurant closed on Saturday, Sunday and Monday for dinner.
Verified traveler
10.0
/10
Reviewed 375 week(s) ago
Expedia Group verified review
Came to Sankt Johann in Tirol for a week of skiing. We ran into alot of problems on this trip but because of the great hospitality at the Crystal, we still had an enjoyable vacation. Everyone at the hotel is incredibly welcoming and thoughtful. Food is very good and plentiful. Clean rooms, clean hotel and comfortable beds. One of the best things we enjoyed was the wellness area in the hotel - 3 different types of saunas that we had virtually to ourselves every day. The limited time that they are open is not a problem and works well for skiing. The hotel is nicely situated to both the ski lift and the main shopping area. No need to move your car throughout your entire stay. We would definitely stay here again, and would love to come back in the summer.
Read More
Geoff
8.0
/10
Reviewed 503 week(s) ago
Expedia Group verified review
Only at this hotel for one night so not much time to rate it. What we saw was all good. Hotel just down the road from the ski lift and quite close to the town (5mins brisk walk). Breakfast was good and staff friendly. Comfortable beds and room.
Nora
10.0
/10
Reviewed 623 week(s) ago
Hotels.com verified review
The family owned hotel is close to everything and is beautiful. The gondola ride is just a very short distance from the hotel. A downer is the lack of elevator, so if you have a lot of luggage, be prepared to have a work out. Everybody is nice and helpful here; they can keep your luggage if you have to check out but want to sight seen a bit more. I had a great stay.
Read More
Clayton
10.0
/10
Reviewed 693 week(s) ago
Expedia Group verified review
The location at the bottom of the slopes is great. If you are used to staying it small European hotels, this one is average, which is to say the room is small, but clean and well kept. (I had a single room). Breakfast was good, I didn't have dinner at the hotel. The available internet was fast enough, 1.5M+. My only other comment is that the sauna is only open from 1530 - 1830, and not open on Sunday. So after a day of skiing until the last run at 1630, then a gluhwein at the bottom of the slopes, you have to rush to use the sauna. But the city's indoor pool and sauna center is a short walk from the hotel.
The St. Johann ski area is more for beginner to average skiers. So I will probably not go back. But if I did I would stay at this hotel again.
Read More
Rauli
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Erittäin ystävällinen henkilökunta. Hinta/laatu poikkeuksellisen hyvä. Pohdin hyvän huoneen ja työpisteen vuoksi jäämistä toiseksi yöksi.
carsten
Friends and Family
6.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
Group of four travelling together.
Located at the top floor. The room itself quite ordinary. No balcony. Windows high in the room. Want to see out need to stand up. Anoying noice from ventilation during daytime. Room nice and clean.
The dining options of this hotel was not appealing so we did not eat at the hotel during the week. 25 € each person for breakfast NO WAY. Dinner only on pre-booking and very pricy 60 € for evening menu.
Really good dining and breakfast alternatives very close to the hotel.
WIFI in the room non functional. 4G on phones barely reachable. Bring your own internet.
Indeed friendly staff. Ideal location for public transport, skiing and lift as well as all the nearby restaurants.
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carina
6.0
/10
Reviewed 84 week(s) ago
Hotels.com verified review
Dyrt,fick betala att stå på parkeringen
Ingick ingen frukost i priset
Arne Normann
10.0
/10
Reviewed 85 week(s) ago
Hotels.com verified review
Dejligt hotel med meget venligt personale
Verified traveler
4.0
/10
Reviewed 88 week(s) ago
Hotels.com verified review
Preis Leistung hat nicht gepasst …
Dominique
Friends and Family
2.0
/10
Reviewed 92 week(s) ago
Hotels.com verified review
This hotel is clarly overpriced for the level of service you get. Supposedly a 4 star hotel, but no toiletry items at all in the bathroom, just a soap dispenser stuck on the wall; Poor breakfast buffet, in variety and quantity: I have seen better breakfasts in some 2 star hotels. The fact that they charged us an extra 72 Euros per night for a 3 year old child sharing his parents bed seemed to me really exagerated. Also, be prepared to move your luggage through the stairs as the elevator only reaches half floors. Even the picture of the swiming pool they put on their front page is not directly at the hotel, but it is the municipal swimming pool that is 10 min away, and to which they provide you with free entry tickets. An finally, although the reception ladies were quite nice, the manager was very rude to us and made us feel really unconfortable and unwecomed during our stay. In conclusion, not what we expected at all!
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Slava
Leisure with Partner
10.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Alles passt!
Kerstin
8.0
/10
Reviewed 323 week(s) ago
Hotels.com verified review
Gepflegtes Hotel mit gutem Frühstück, Halbpension kann zugebucht werden. Parkplätze sind vor dem Haus vorhanden. Das Zimmer war sehr sauber und alles Notwendige für einen Kurzurlaub vorhanden.
Das Servicepersonal war sehr freundlich, wir kommen gerne wieder.
Verified traveler
8.0
/10
Reviewed 325 week(s) ago
Expedia Group verified review
Empfehlenswertes Sporthotel.
Das Personal war bis auf eine Mitarbeiterin sehr nett und - wenn gefragt - hilfsbereit.
Das Zimmer war von den Abmessungen großzügig, die Austattung etwas bieder (aber durchaus stimmig). Der Fernseher war der kleinste den jeh gesehen habe (persönlich keinen großen Wert), dafür aber eine (Lese-)Sessel.
Auffällig war die Sauberkeit; durchweg tip top!
Angehm überrascht war ich von dem aufwendig und liebevoll gestalteten Saunabereich (Finische-, Bio- und noch eine weitere Bio-? Sauna)
Beim Frühstück ist der exzellente Kaffe hervorzuheben.
Die Parksituation kann etwas schwierig werden. Abgesehen davon könnte man sich Sorgen um Dachlawinen machen (in dem Fall dürfen die allermeisten Parkplätze entfallen)
Abends gibt es nur Halbpension, kein „à la Carte“, Restaurants sind aber fußläufig gut erreichbar.
Gerne wieder!
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Stefan
6.0
/10
Reviewed 456 week(s) ago
Hotels.com verified review
Ganska slitet hotel.Bra läge.Frukosten var bra
Mats
6.0
/10
Reviewed 457 week(s) ago
Hotels.com verified review
Typiskt Österrikiskt hotell som byggts för skidturism och som gick på sparlåga. Bar och restaurang var stängda.
Bra rum, snyggt och prydligt. Äldre, lite "trött" dam som ansvarade för receptionen.
Bäst av all var en mycket bra frukost, med bordsbetjäning.
Återkommer gärna under vintersäsongen, då hotellet har perfekt läge vid bergbanan.
Read More
Verified traveler
8.0
/10
Reviewed 562 week(s) ago
Hotels.com verified review
in allen Punkten ein ordentliches Hotel welches wir wieder buchen würden
Verified traveler
2.0
/10
Reviewed 586 week(s) ago
Hotels.com verified review
dette er det værste oppholdet ever
Verified traveler
6.0
/10
Reviewed 630 week(s) ago
Hotels.com verified review
Sehr durchschnittlich. Fremde Haare in der Badewanne. Kein TV auf Zimmer.
Number of reviews per page
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40
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