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Palais Hansen Kempinski Wien
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Palais Hansen Kempinski Wien
Hotels
9.4
Superb
From 991 verified guests reviews
In the Area
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Schottenring 24, Gemeindebezirk Innere Stadt, Wien Stadt, Vienna, Austria, 1010
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Palais Hansen Kempinski Wien
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Schottenring 24, Gemeindebezirk Innere Stadt, Wien Stadt, Vienna, Austria, 1010
Discover More About Palais Hansen Kempinski Wien
Location
Staying at Palais Hansen Kempinski Wien is a good choice when you are visiting Gemeindebezirk Innere Stadt.
The hotel is located only 5 km away from Floridsdorf.
This hotel is very easy to find since it is strategically positioned close to public facilities.
About Palais Hansen Kempinski Wien
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Palais Hansen Kempinski Wien exclusively for you.
Get precious and unforgettable moment during your stay at Palais Hansen Kempinski Wien.
All facilities in Palais Hansen Kempinski Wien
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Indoor pool
- Spa
- Health club
- Sauna
- Steam room
General
- Swimming pool
- Smoking area
- Parking
- Banquet
- Ballroom
- Parking (surcharge)
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
Business Facilities
- Meeting rooms
- Business center
- Conference rooms
- Computer station
Food and Drinks
- Bar
- Breakfast
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Palais Hansen Kempinski Wien
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 42.00 per person
- Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 2)
- Covered self parking fee: EUR 46 per day
- Pet fee: EUR 35 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: EUR 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 05:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 05:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Palais Hansen Kempinski Wien | 152 |
Number of floors in Palais Hansen Kempinski Wien | 5 |
Another facilities in Palais Hansen Kempinski Wien | Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby |
Frequently asked question in Palais Hansen Kempinski Wien
What are available facilities at Palais Hansen Kempinski Wien?
There are top facilites at Palais Hansen Kempinski Wien such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palais Hansen Kempinski Wien?
The standard check-in time at Palais Hansen Kempinski Wien is starting from 15:00 - 05:00 while the latest check-out time is at Before 12:00
Does Palais Hansen Kempinski Wien provide breakfast?
Yes, Palais Hansen Kempinski Wien provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Palais Hansen Kempinski Wien
Overall Ratings & Reviews Palais Hansen Kempinski Wien
Other (991)
9.4
Exceptional
From 991 reviews
Cleanliness
9.6
Room Comfort
9.6
Meal
9.4
Location
9.4
Service and Facilites
9.4
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Traveler Reviews Palais Hansen Kempinski Wien
Number of reviews per page
20
40
Arnaud
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everythibng was perfect. Except for the digital water system in the shower that was a little unreliable
David
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The only minus it was hot weather and was very hot in the room...
Laura
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Nice room but not great value for money. Room service was excellent however checkout was disappointing as there was not enough staff and it became chaotic. Fabulous location.
Jasem
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Beautiful hotel and room, and excellent staff
Ivana
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Beautiful hotel with pleasant and luxurious feel, comfortable rooms, and impeccable service. We truly enjoyed our stay and will try to come back when we are back in Vienna!
Maayan
Leisure Family
6.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
The hotel is old and doesn't feel like luxury 5 stars experience. Cleanliness needs to be improved in the hotel's rooms and corridors. Also, the smell in the hotel isn't good, and it feels like it's old and unmaintained. Despite this, the breakfast is excellent and the staff is friendly and accommodating.
kevin george
Leisure Family
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
This is a true five star hotel
George
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Very clean and professional
Staff
Sharon
Business and Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Amazing stuff , great room , great breakfast - anything you need for great vacation
Howard
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
This hotel is an oasis.
It cannot be faulted. Totally first class
Talgat
Family
4.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Remember that there is No option to go the pool with a child after 4pm, which they do not inform about. So it is rather family unfriendly hotel. Disappointment. The staff in spa do not speak english.
Luis Ignacio
Leisure with Partner
6.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Nice property but terrible reception staff!! It is a shame that such a big investment in customer comfort is completely ruin by incapable front desk staff. It is a shame to spend 1000 euros a night and not get the service you paid for!!
Andrew
8.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
Not too bad, used to be better. Room service menu and wine list could be improved. Buffet breakfast not as good as other places.
Niurca
Leisure Family
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Excellent stay. Location. Check in. Cleanses
Lobby café.
Breakfast buffet
Room condition
Thanks Onay for your help at check out
Aviva
Leisure
6.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
room was a bit worn
Ian
Leisure
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
The hotel was located in a great location and close to transport links. It was clean and spacious and the reception staff were welcoming and efficient. (I had forgotten to bring a USB-A to USB-C charger for my mobile phone and when I asked the receptionist where I could buy one they found a brand new one for me behind the desk.)
The room was luxurious and light, well furnished and with a large bathroom and very nice shower.
The breakfast was of a high standard with a good choice of options, including a cooked one, and the restaurant was large, bright and quiet, even when quite busy.
I really enjoyed my stay here and was sorry to leave.
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Shiwen
with Children
10.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Service was great
Timothy
Leisure Family
6.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Large room but whole place feels a little tired and room could do with a deep clean - surfaces clearly not dusted frequently, carpet dirty. Had to ask at reception to get room cleaned as hadn’t been done whilst we were out (9-4) on Saturday so maybe not enough staff? Breakfast shambolic on first day but much better with really helpful staff on second and third days. There’s a lot of competition in Vienna and Kempinski’s current formula there isn’t a winner
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Tracey
Leisure Family
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Entering the Palais Hansen Kempinski felt like entering an alternate world of calm, beauty and elegance. We were in Vienna during a 90 degree stretch and treated ourselves with a night at the Kempinski to enjoy staying in a palace and for the comfort and AC. We were not disappointed. The staff, the room, the lobby strudel and the food were all exceptional.
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Peter
Leisure Family
10.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Great
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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