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Urban Inn
Apartments
9.0
/10
Exceptional
139 reviews
What Guests Say About Their Stay
Steven
10.0
/ 10
Comfortable, well priced, family friendly accommodation in an excellent location near to both the old town and station. Kitchenette is a bonus, especially for breakfast with tea and coffee provided, but with lots of options nearby for food and drinks.
Maurice
10.0
/ 10
We only stayed two nights and thoroughly enjoyed our stay. The location is central to the train station, close enough to the city centre and amenities. The apartment was clean , spacious with a small kitchenette and a above average mini fridge. We loved the moka and they even provided ground coffee!! Self service towels etc was a plus but the access to their washing machine was the massive bonus. Everything is provided here! It was a nice break from hotels used in the past weeks. Communication was fast with responses provided quickly. Check in information was detailed and accurate. We arrived early before check in time and were able to access our room. Thank you Urban inn.
Verified traveler
10.0
/ 10
Family of 4, traveling with two tall teenagers. This was perfect for us. Easy to find. Clean. Beds mostly comfortable.
Only downside was no parking, but it's to be expected in Europe.
In the Area
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Mentlgasse 4, Innsbruck, Innsbruck Stadt, Tirol, Austria, 6020
Main Facilities
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WiFi
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What's around Urban Inn
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Mentlgasse 4, Innsbruck, Innsbruck Stadt, Tirol, Austria, 6020
Discover More About Urban Inn
Location
Staying at Urban Inn is a good choice when you are visiting Innsbruck.
About Urban Inn
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Urban Inn.
With all facilities offered, Urban Inn is the right place to stay.
All facilities in Urban Inn
Others
Public Facilities
- Others
- Smoke-free area
Things to Do
- Shops
Connectivity
- Free WiFi
Hotel Services
- Luggage storage
Nearby Facilities
- Grocery
Accommodation Policy & General Information in Urban Inn
Important Note
- Nearby parking fee: EUR 25.00 per day (328 ft away)
- Pet fee: EUR 16 per pet, per night
- Crib (infant bed) fee: EUR 8.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property uses eco-friendly cleaning products
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher and a first aid kit
There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at Urban Inn | 10 |
Number of floors in Urban Inn | 2 |
Another facilities in Urban Inn | Others, Smoke-free area, Shops, Free WiFi, Luggage storage |
Frequently asked question in Urban Inn
What are available facilities at Urban Inn?
There are top facilites at Urban Inn such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Urban Inn?
The standard check-in time at Urban Inn is starting from From 15:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Urban Inn
Other sources (139)
9.0
Exceptional
From 139 reviews
Cleanliness
9.6
Room Comfort
8.4
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Traveler Reviews Urban Inn
Number of reviews per page
20
40
Top reviews
Joshua
Friends and Family
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
TERRIBLE! Hotel smelled of cigarette smoke when I walked in. I booked for 4 people, they only gave 2 towels and there were no sheets, pillowcases, or duvet covers for the comforters for the 2nd bed. Nobody was reachable to get the problem addressed. Room has a loud electrical buzz that kept me up all night. No complimentary bottled water left. Zero staff! Overpriced and unacceptable for what I got. Bed was absolutely uncomfortable and sagging as well. Only positive thing I can offer is that it was very clean inside.
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Steven
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Comfortable, well priced, family friendly accommodation in an excellent location near to both the old town and station. Kitchenette is a bonus, especially for breakfast with tea and coffee provided, but with lots of options nearby for food and drinks.
Maurice
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
We only stayed two nights and thoroughly enjoyed our stay. The location is central to the train station, close enough to the city centre and amenities. The apartment was clean , spacious with a small kitchenette and a above average mini fridge. We loved the moka and they even provided ground coffee!! Self service towels etc was a plus but the access to their washing machine was the massive bonus. Everything is provided here! It was a nice break from hotels used in the past weeks. Communication was fast with responses provided quickly. Check in information was detailed and accurate. We arrived early before check in time and were able to access our room. Thank you Urban inn.
Read More
Verified traveler
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Family of 4, traveling with two tall teenagers. This was perfect for us. Easy to find. Clean. Beds mostly comfortable.
Only downside was no parking, but it's to be expected in Europe.
Christopher
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great location steps from a fantastic local restaurant and several pubs. This is not a conventional hotel. You go fetch your own bedding and towels from the depot and check in and out on your own. But the staff are extremely accessible. High marks for sustainability.
Neil
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Clean, spacious, quiet location. 10 mins to Innsbruck centre.
5 mins to the ski bus and DeBorse ski hire shop.
Small kitchen was very useful.
Sujitha
Friends and Family
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
It was nice stay. Closer to everything. Hotels,bus station etc.
Rimma
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
We only stayed for 1 night but I could have easily stayed longer. Very nice property.
Jennifer
with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Excellent hotel for the following: walkable from train station, walkable to main sights of Innsbruck, next door to a Christmas market, spacious room, excellent shower, good kitchenette. Bed was quite low to the ground and there were only 2 pillows, which were a bit flat. Overall, highly recommend.
Marty
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Outstanding value. Amazing room. Excellent service. Great location
stephen
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
A little bit of construction on the property while we were there. Very nice place and helpful information.
Harrison
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Really nice apartment
Min Chieh
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
As many have mentioned, there is no reception but you can contact the staff via email, they will let you know how the check in process works, and it was quite seamless. They kept our luggages after check out which was great. Rooms were big and clean, no lifts (which we knew and weren’t very bothered by it). Would have liked to stay longer. Definitely recommend
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Meghna
Leisure Family
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Everything was just perfect. Can't fault anything at all. A very brilliant peaceful stay. Absolutely loved the apartment. Thank u Urban Inn.
Helen
Friends and Family
8.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Clean, modern, room in a nice area, a few minutes walk from the station. The studio apartment was perfect for 3 nights in Innsbruck, however any longer might have been a bit cramped for a family of four. It's above a bar which we hadn't realised.The noise wasn't especially loud and didn't really bother us,but it was a little smokey at times.
Communication wasn't great at first trying to find out the process for accessing the apartment, but we eventually got it sorted before we arrived.
Overall I would happily stay again for a short family break.
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Rebecca
Leisure Family
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Great room, decor was fresh and light, air conditioning effective, kitchenette much appreciated and well equipped for three people. It's in a great location to explore the old town both north and south of the hotel, and quiet even though the room was above a bar. We didn't hear sounds from that once inside the room, just a faint smell of cigarettes wafting up the stairs.
The room was really comfortable with good quality furniture. There is a great supermarket nearby for picking up breakfast each morning.
We hadn't realised there was the option to extend the use of your key card so that you could store luggage in the building after room checkout - that's worth knowing and arranging in advance.
I would stay again and would recommend this place to others.
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Julie
Leisure with Partner
6.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Great property to stay - basic but nicely appointed. Close to restaurants & tourist attractions. Overnite parking was also easy. Could do with international station TV & more book-in communication. However we had a pleasant stay & check-in instructions were precise & easy. I would recommend.
Verified traveler
Friends and Family
10.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Great stay at Urban Inn. Very clean and central.
Barbara
with Partner
8.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Central area
Mirsad
6.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Quiet place
Number of reviews per page
20
40
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