American Plaza Motel

motel was dirty, facilities felt unsafe. people hanging around in the parking lot sound of broken glass and screeching tires no towels or toilet paper, in the room. An unbearable moldy stench in the room The bed frame was made of 2"X6": wooden timber DYI style and broken no sheets on the bed Expensive for poor quality and unsafe condition of the Motel Expedia should be ashamed of its self for listing an accommodation like this

Scary area

No towels, Broken drawers no idea where environmental controls are no comforter or duvet pillows no Internet

The place is a dump. Avoid at all costs. The toilet was filthy and zero toilet paper. Glad to be out of there.

The staff were friendly and helpful. There was several areas where attention to detail was needed. There were MANY bugs inside the ceiling light globes; the baseboards were seriously stained with moisture (?) or some sort of brown colour; towels looked like stained rags; and there was a lot of noise/music in parking area.

It was okay , just that was a little but too dusty , staff was really good , especially the front desk person !

Absolutely filthy dirty. Boarded up door and window as you drive into motel. The pictures on the website are nothing like the place. Do not stay here!

The room was dirty. Under the bed was bery dirty and dusty. The windors had cob webs. The washroom was also dirty

Excellent room and service

Very shabby. Lots of mess near Manager office. When calling for manager. He arrives on a scooter. Next door is two heavy smokers just sitting in front of their room I will never book a room there again.

This was very mess was not good. I never recommend for anybody. It was good if we can take a picture and post it so people can see I never see like this.

This hotel is a prime example of getting what you pay for. It's one of the cheapest places to stay in London, Ontario, and for good reason. While it might look visually clean from afar, the devil is in the details. The heavy blanket in my room appeared to have been untouched by a washing machine for years, emanating a distinct odor reminiscent of wet dog. However, considering it was just a one-night stay, I opted not to dwell on it too much. If you're looking for budget accommodation and aren't too picky about cleanliness, this place might suffice for a short stay.

Pros ; we got there pretty late and i made a reservation online with my CC before going so check in was a breeze. The man at the front desk who helped check us in was super friendly and easy going. My friend that stayed the night reported to me that the bed was very comfortable , and that the wifi worked so he was able to watch shows and stuff on his phone. He said he had stayed in much worse lol They also advertise check out as being from 11 to 1pm which is really awesome and my friend really appreciated having that extra time to hangout in the morning and have a slower start to the day Cons; he said there wasnt any toilet paper in the room [luckily he used his own] hes just too nice to complain about anything .. he also had said when he got to the room that the room wasnt the room advertised in the photos that we had booked from... i had told him to go ask if he could stay in the room we had thought we were booking based on their photos and he said "he didnt want to be a bother or be rude" again hes just way too nice to ever complain or seem ungrateful All in all ; it was my friend who stayed and he was happy with the experience overall. Thankyou so much for accomodating us

Smelly and dirty

I will never stay here again I would rather sleep in my truck then stay here. I was sitting on the bed and a cockroach started to crawl towards me and then they made their way in to the pizza we just brought

The website is nowhere close to reality. The place is very run down. There seems to be no effort to make very necessary repairs nor is there any evidence of the rooms being cleaned regularly. The night of our stay we were treated to a police visit to some sketchy neighbours and a 4:00 AM domestic dispute in the parking lot. I was literally afraid to go to sleep and should really have given up on the room and gone somewhere safe. This place should not be allowed to be on any room booking site.

Must be care of the cleaning and care about noises for the customers

Very dirty rooms, bedbugs are in every corner of the mattress, they have microwave, but it is not working so why put it in the room if you can't even use it? Is it for display only? lampshades are not working as well. Customer service is very poor. No wonder no one likes to stay in this place.

This place needs a total makeover

There was no control for heat and room very hot. Sink was very high and hard to use. Things hanging off walls. No towels. Tv leaned up against wall with no remote. Noise outside room in middle of night