Crowne Plaza Kitchener-Waterloo by IHG

Hotels
8.2
/10

Very Good

936 reviews

What Guests Say About Their Stay

Shirley
10.0
/ 10
The staff and accommodations were perfect. The food was excellent and plentiful. We were 6 sisters staying within the hotel for two days and your staff (from reception, dining and cleaning treated us like royalty. We were three in a room and had to request extra cups, coffee supplies , towels etc. It’s a small complaint but a nuisance. That is the only thing needing change.
Mike
10.0
/ 10
I marked the facility as 4 because the bathroom water did not get very hot, Luke warm. It was -20 outside so that may of been a factor
Edith Sau Fong
10.0
/ 10
There is a homeless lying on the floor of the staircase between the ground and second floor of the parking garage. I would be scared if I’m alone.
In the Area
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105 King St E, Regional Municipality of Waterloo, Ontario, Canada, N2G2K8

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Crowne Plaza Kitchener-Waterloo, an IHG Hotel is located in area / city Regional Municipality of Waterloo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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105 King St E, Regional Municipality of Waterloo, Ontario, Canada, N2G2K8
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Discover More About Crowne Plaza Kitchener-Waterloo by IHG

Location


Crowne Plaza Kitchener-Waterloo, an IHG Hotel is located in area / city Regional Municipality of Waterloo.

About Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Crowne Plaza Kitchener-Waterloo, an IHG Hotel exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Crowne Plaza Kitchener-Waterloo, an IHG Hotel.

All facilities in Crowne Plaza Kitchener-Waterloo by IHG

Others Crowne Plaza Kitchener-Waterloo by IHG
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms
  • Computer station

General

  • Fireplace in lobby
  • Parking
  • Banquet
  • Ballroom
  • Parking (surcharge)

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Indoor pool
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

Food and Drinks

  • Bar

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Crowne Plaza Kitchener-Waterloo by IHG

Important Note
  • Covered self parking fee: CAD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Available rooms at Crowne Plaza Kitchener-Waterloo by IHG
201
Number of floors in Crowne Plaza Kitchener-Waterloo by IHG
10
Another facilities in Crowne Plaza Kitchener-Waterloo by IHG
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Crowne Plaza Kitchener-Waterloo by IHG

What are available facilities at Crowne Plaza Kitchener-Waterloo by IHG?
There are top facilites at Crowne Plaza Kitchener-Waterloo by IHG such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Crowne Plaza Kitchener-Waterloo by IHG?
The standard check-in time at Crowne Plaza Kitchener-Waterloo by IHG is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Crowne Plaza Kitchener-Waterloo by IHG

8.2
Very Good

From 936 reviews

Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.6

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Traveler Reviews Crowne Plaza Kitchener-Waterloo by IHG

Number of reviews per page
20
40
Top reviews
Kathleen
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff.
Shirley
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The staff and accommodations were perfect. The food was excellent and plentiful. We were 6 sisters staying within the hotel for two days and your staff (from reception, dining and cleaning treated us like royalty. We were three in a room and had to request extra cups, coffee supplies , towels etc. It’s a small complaint but a nuisance. That is the only thing needing change.
Read More
Tony
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Close to and within walking distance of Circle in the Square venue.
Murray
icon-Friends and Family
Friends and Family

2.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Scam Alert - I paid an extra $23 for Breakfast for 2 on hotels.com. Unfortunately the hotel is only giving me breakfast for 1. I even showed them the screenshot on my phone showing breakfast for 2 paid. Virtual agents at hotels.com are useless. You just get in an endless loop to nowhere! I’ve asked for a real person to call me. Apparently there is no escalation beyond virtual agents for customer service at hotels.com.
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Panagiota
icon-Business and Leisure with Partner
Business and Leisure with Partner

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Everything was perfect
Adib

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Fun for a few days
Mike
icon-Business with Partner
Business with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

I marked the facility as 4 because the bathroom water did not get very hot, Luke warm. It was -20 outside so that may of been a factor
Edith Sau Fong
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

There is a homeless lying on the floor of the staircase between the ground and second floor of the parking garage. I would be scared if I’m alone.
Lori
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Our room and dining room were freezing.. Coming into the hotel from parking garage is not accessible.. for this reason we will not stay again..
Amy

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

This property was nice and had stuff to do! However, try getting a higher floor as you can hear everything.
Bridget

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

A window was open in my room, I arrived at night and the curtains were shut, and I left early in the morning. The room was freezing when I walked in so I turned the heating on. The heating was sooo loud, I had to get out of bed at midnight to turn it off, and woke up freezing two mornings as I didn't realise the window had been left open. These should be checked, especailly in the middle of winter in Canada.
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Youchao
icon-Leisure with Friends
Leisure with Friends

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

a little noise
Aswin
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Good
travis
icon-Leisure
Leisure

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Best place to stay in Kitchener!!
Robyn
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great stay! Only thing I would say is bowling and games is an extra cost: should advertise that.
Gayle

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

We were given an upgrade when we requested not to be on a floor with hockey teams. The receptionist was lovely and accommodating. The breakfast buffet was excellent and included lots of choices. Parking was great, although not included. Environmental soaps etc. Comfortable room
Terence
icon-Business with Partner
Business with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

It’s a great place
Duane
icon-Business
Business

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Front entrance is terrible, just not enough room for more than 3 vehicles, parked out back, after 6:00pm, had to walk around the building to the front as no one answered the buzzer suggested to push to get in :(, shower head was absolutely terrible, and the tv was tough to watch as the screen kept freezing, room was nice other than that.
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Ruth

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

They should not charge for parking
Monica
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Very good
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.