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DoubleTree by Hilton Windsor Hotel and Suites
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DoubleTree by Hilton Windsor Hotel and Suites
Hotels
8.8
/10
Very Good
912 reviews
What Guests Say About Their Stay
Warren
10.0
/ 10
Outstanding Service and Support in a Challenging Situation
I recently stayed at the DoubleTree by Hilton Windsor Hotel & Suites and was deeply impressed by the exceptional service from the hotel staff. During my stay, I accidentally drove down an icy ramp in the parking area and couldn’t get back up. After calling CAA and learning it would take over an hour for assistance, I reached out to the hotel for help.
The staff responded immediately and went above and beyond to assist me. They came with salt to melt the ice and even shoveled the ramp to ensure I could safely drive out. Their kindness, quick action, and willingness to help truly made a stressful situation much easier.
While my car did sustain minor damage from sliding into a wall, I am incredibly grateful for the staff’s efforts, which ensured my safety and allowed me to resolve the issue quickly.
I highly recommend DoubleTree by Hilton Windsor Hotel & Suites, not only for its comfortable amenities but for the exceptional care and dedication of its staff. Their support during a difficult moment made all the difference.
Myles
10.0
/ 10
Amazing hotel!
Staff is very friendly, rooms are very big!
Super clean, beautiful view!
Pool is clean
Poh Hseh
10.0
/ 10
I like that the check-in was easy and the attendant was very kind and friendly. The room is very nice and clean. We have everything we need.
In the Area
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333 Riverside Drive West, Essex County, Ontario, Canada, N9A 7C5
Main Facilities
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AC
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in DoubleTree by Hilton Windsor Hotel and Suites
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What's around DoubleTree by Hilton Windsor Hotel and Suites
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333 Riverside Drive West, Essex County, Ontario, Canada, N9A 7C5
Discover More About DoubleTree by Hilton Windsor Hotel and Suites
Location
DoubleTree by Hilton Windsor Hotel and Suites is located in area / city Essex County.
About DoubleTree by Hilton Windsor Hotel and Suites
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Enjoy luxurious treats and incomparable experience by staying at DoubleTree by Hilton Windsor Hotel and Suites.
All facilities in DoubleTree by Hilton Windsor Hotel and Suites
Others
Accessibilty
- Accessibility equipment
- Disabled access friendly
- Accessible parking
Things to Do
- Casino
- Fitness center
General
- AC
- Swimming pool
Public Facilities
- Elevator
- Room service
In-room Facilities
- Hairdryer
- TV
Transportation
- Parking with surcharge
Food and Drinks
- Bar
Connectivity
- WiFi (surcharge)
Hotel Services
- 24-hour Receptionist
Sports and Recreations
- Tennis
Accommodation Policy & General Information in DoubleTree by Hilton Windsor Hotel and Suites
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at DoubleTree by Hilton Windsor Hotel and Suites | 161 |
Number of floors in DoubleTree by Hilton Windsor Hotel and Suites | 1 |
Another facilities in DoubleTree by Hilton Windsor Hotel and Suites | Accessibility equipment, Disabled access friendly, Accessible parking, Casino, Fitness center |
Frequently asked question in DoubleTree by Hilton Windsor Hotel and Suites
What are available facilities at DoubleTree by Hilton Windsor Hotel and Suites?
There are top facilites at DoubleTree by Hilton Windsor Hotel and Suites such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at DoubleTree by Hilton Windsor Hotel and Suites?
The standard check-in time at DoubleTree by Hilton Windsor Hotel and Suites is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in DoubleTree by Hilton Windsor Hotel and Suites
Other sources (912)
8.8
Very Good
From 912 reviews
Cleanliness
9.0
Room Comfort
8.8
Location
9.2
Service and Facilites
8.8
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Traveler Reviews DoubleTree by Hilton Windsor Hotel and Suites
Number of reviews per page
20
40
Top reviews
Mihaela
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great stay!
Rick
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Well kept and modern.
Ken
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice views. Hotel room maintenance needs improvement, washroom sink was clogged.
Warren
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Outstanding Service and Support in a Challenging Situation
I recently stayed at the DoubleTree by Hilton Windsor Hotel & Suites and was deeply impressed by the exceptional service from the hotel staff. During my stay, I accidentally drove down an icy ramp in the parking area and couldn’t get back up. After calling CAA and learning it would take over an hour for assistance, I reached out to the hotel for help.
The staff responded immediately and went above and beyond to assist me. They came with salt to melt the ice and even shoveled the ramp to ensure I could safely drive out. Their kindness, quick action, and willingness to help truly made a stressful situation much easier.
While my car did sustain minor damage from sliding into a wall, I am incredibly grateful for the staff’s efforts, which ensured my safety and allowed me to resolve the issue quickly.
I highly recommend DoubleTree by Hilton Windsor Hotel & Suites, not only for its comfortable amenities but for the exceptional care and dedication of its staff. Their support during a difficult moment made all the difference.
Read More
Jacob
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent
Jemima
Business with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room was not as clean as expected. The chairs were old and dirty, the heating system was loud, through out the night some guests talked so loudly in hallways and that made it impossible to sleep. The overall experience was below average, but the staff members were friendly.
Myles
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Amazing hotel!
Staff is very friendly, rooms are very big!
Super clean, beautiful view!
Pool is clean
Sanjiv Kumar
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The beds (and mattresses) are dated. They make noise.
The doors of every room make a loud noise. You may wake up in the night if your neighbors are getting in or out.
Parking is not in the same building though connected, and parking is expensive too.
Poh Hseh
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I like that the check-in was easy and the attendant was very kind and friendly. The room is very nice and clean. We have everything we need.
Riham
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great view and comfortable
Katie
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The 2 queen suite was wonderful for our family of 5! It was nice to be able to put the kids to bed and still have a place to talk and watch tv. Beds are comfortable, pullout is not, but I guess that’s pretty typical! We enjoyed our stay.
Aaron
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice view of River.
Campbell
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very nice place to stay! It’s very clean and the bed is very comfortable. This location Has a great view of the river and is so beautiful to look at in the night! Will return again!!
Natalie
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Loved the river view from our room!
Virginia
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Front desk didn’t pick up and housekeeping didn’t communicate. Needs do not disturb signs and microwaves in the rooms. The view was wonderful and the front desk staff was very helpful. Nice guys.
Gina
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We loved this hotel. Friendly staff. Everything was very clean and modern. Gorgeous suite. Great view of the water and Detroit. It was a perfect spot for our mini getaway!
Kara
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Highly recommend this hotel! Kind staff, clean rooms, great location.
Verified traveler
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Great place - nice location - but the tap water came out white as milk. Really gross.
Shannon
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Nice place. The front desk staff weren't very nice or welcoming, but the room was nice. Do NOT believe them when they tell you that tou have to buy the parking pass. I specifically asked if there was a public parking option, and they lied to me and said no. You can park for cheaper in the exact same parking garage that you pay them to park in, especially if you plan to be out at all during the day. It was a rip-off
Read More
Virginia
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great staff. Front desk helped me with my computer and was very helpful with my additional 2 day stay.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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