Sandman Signature Toronto Airport Hotel

It’s a great location , comfortable bed, Moxies restaurant attached… nice gaff but getting tire ned more vacuuming and heavier cleaning but average

Amazing

large rooms with separate sitting area and two TVs. great staff. excellent in general particularly for the price

We did not have cold water, for brushing teeth or drinking. Not great. Otherwise it was good.

Good

Great place

Love it

didn't get a meal voucher this time

Staff were friendly, very close to airport and other amentities. Food voucher for Moxies as a VIP. Pool and hot tub were quiet clean and convenient; however the evening I stayed the hot tub was luke warm and my daughter and I could not stay in long as we got cold. Would stay again.

Great place

Fabulous hotel! Clean, neat, comfortable. Wonderful experience. Restaurant was delicious. I got food to take to my room. Shuttle was on time.

Nice to be attached to Moxies

A great place to stay before a flight.

I really enjoyed my stay at Sandman. I would love to come back. One MAJOR thing that could be improved on would be the time the shuttle took to get to the aiport to pick us up. We waited almost an hour to be picked up. We called multiple times with no update as to when they would come. The hotel is 5-8 minutes from the airport. On the way to the shuttle the next morning we heard another guest complaining about the same thing - that he valued his time too much to wait for the shuttle to pick him up. I suggest having the shuttle run every 30 minutes to the airport to prevent delays and to ensure that guests can access the “free shuttle service” in a timely manner. It was a bit annoying having to call for the shuttle as well. So much nicer if we just went down and knew when it was going to be there to get us. Rooms were nice, clean, modern with plugs in appropriate places! Loved that the soaps were not too harsh smelling as that sometimes bothers me when travelling. Staff at the front desk were pleasant, competent, and welcoming, which I was surprised since the staff member we called for the shuttled was somewhat dismissive. It was not the same staff member as when we checked in. Overall, a good stay but would consider Uber if they don’t change their transportation service as time is valuable!

Staff helpful finding someone to deliver luggage Restaurant very good on main floor Good value Beds comfy

Moxies is not the best for breakfast, will know better for future.

Great! The room was very comfortable and the airport shuttle was very convenient.

I asked for wakeup a call but we didn't get one.

Thank you

Never received my wake up call. Just so you know.