Luciano K Hotel

We enjoyed our stay at Luciano K. The staff was friendly and helpful and we felt like home for a week in Santiago. When there was an issue with our room, we were quickly upgraded to a better room. Delightful roof top with amazing views! Location is superb.

I wasn't impressed by this hotel unfortunately, though I was quite looking forward to the stay. The room seemed a bit worn - lose fixtures, a bed lamp that didn't work and was hanging lose from the wall, and I attached a photo of the bathtub. None of these things on their own made the room uncomfortable - the bed was actually quite large and comfy, and immaculate sheets and pillows. It just seemed a bit drab overall. The only windows were actually located in the bathroom, which was interesting. Make sure you remember to draw the curtains when you step out of the shower! 😅 Service was also decent, but could have used some improvement. I arrived with a couple big bags and some other items, and there was no offer from staff to help me with my bags, though there was ample staff on-hand. They did kindly store them on my final day, as my flight wasn't until the evening, and they were able to schedule a cab to the airport for me. Breakfast was good, and there is a nice common seating area on the first floor you can work from or just relax in. The rooftop terrace was also a nice place for some small bites and drinks, but again, service was mediocre and seemed indifferent, even though it wasn't busy at all. Prices were average, and the drinks were quite good. Food was decent - nothing to write home about. Views were fabulous though, and I took many photos from here. Overall, I wouldn't return to this hotel nor recommend it to anyone visiting Santiago unless you're on a budget, as it was well-priced for the location and amenities. It wasn't particularly bad, but just didn't meet expectations when there are some other great options to choose from in the city.

Very bad management! Nicolas & Andres you're guys not good for this job. You are very aggressive in your passive-aggressive Don't be surprised if they provide you a double bed room with 2 mattresses that are not of the same height (!) Don't be surprised if they don't understand what the problem is, Or how to compensate you & the back pain you got Don't be surprised to pay $150 per night and not get return. Worst customer experience! I would never go again. The breakfast is bad. The area is bad. Everything is renovation. Everything is noisy. Everything is not up to standard. This hotel needs to retire. Everything is old and stinks like mold. Don't believe the picture like I did . Here the real pictures.

This such a beautiful, artistic hotel with incredible views from the restaurant terrace and super warm and lovely service. We couldn’t recommend it highly enough. It’s a great location for being walking distance to bars, restaurants, parks and sites.

Enjoyed our stay! Pros: nice central location so you can uber to other parts of the city easily or walk to nearby areas; great staff that was welcoming and helpful; good AC; nice rooftop bar area Cons: you can hear neighbors around pretty easily, but it’s a boutique hotel in an older building so it’s not surprising; rooms get a bit stuffy since there’s no fans in the bathroom