Ascott Raffles City Shenzhen

Apartments
8.4
/10

Very Good

56 reviews

What Guests Say About Their Stay

GAN
10.0
/ 10
its for a group of 4 and the 2 bedroom suite was spacious, clean and the location of the hotel cannot get any better. highly recommend for an overnight stay at this hotel. the mattress was sooo comfortable all of us had such good rest..
Josue
10.0
/ 10
The rooms are nice and spacious. Theres a mall next to it that has direct access with the hotel. The food there is good. Theres also a market to buy snacks.
Roberto
10.0
/ 10
Myself, my partner and 2 friends spent the night here as a staycation to treat ourselves, hang out and unwind. We had a great a time in the 2 bedroom/2 bathroom apartment. The unit it well clean and equipped with most things you could need. The kitchen is especially well equipped with various glasses, utensils etc. The only in-room improvements I can think of are: 1. a dustpan and broom would have been great for sweeping up some crumbs after our movie with snacks. 2. an international travel adapter. We were quite surprised that they didn't have one even upon request. (The 7/11 across the road thankfully stocked them) These are only minor things and ultimately did not take anything away from the quality of our stay. The breakfast on offer is tasty. It's Chinese style - great noodles to order - with few western options. We are in China though, so I don't know what else you would expect. I give the toiletries a solid 10/10, especially the hand cream and lip balm. Be aware that there is one bathtub between the 2 bathrooms. Again, no big deal, just worth noting. Any members of staff we spoke to were friendly, polite and helpful. Couldn't fault their service. I think the price is about right for 4 people sharing and the location was perfect for us on our staycation. A short taxi ride to Sea World for food/drinks, large mall down below complete with food options and wide variety of cuisine within delivery range too.
In the Area
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No 22 Dengliang Road, Nanshan District, Nanshan Qu, Shenzhen, Guangdong, China, 518054

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Ascott Raffles City Shenzhen is a good choice when you are visiting Nanshan Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ascott Raffles City Shenzhen

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No 22 Dengliang Road, Nanshan District, Nanshan Qu, Shenzhen, Guangdong, China, 518054
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Discover More About Ascott Raffles City Shenzhen

Location


Staying at Ascott Raffles City Shenzhen is a good choice when you are visiting Nanshan Qu.

About Ascott Raffles City Shenzhen

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Ascott Raffles City Shenzhen exclusively for you.

Get precious and unforgettable moment during your stay at Ascott Raffles City Shenzhen.

All facilities in Ascott Raffles City Shenzhen

Others Ascott Raffles City Shenzhen
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Tours

Food and Drinks

  • Breakfast
  • Bar

Business Facilities

  • Meeting rooms
  • Business center

Things to Do

  • Indoor pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Ascott Raffles City Shenzhen

Important Note
  • Fee for buffet breakfast: approximately CNY 79.5 for adults and CNY 40 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Ascott Raffles City Shenzhen
182
Another facilities in Ascott Raffles City Shenzhen
Others, Smoke-free area, Safety deposit box, Laundry service, Luggage storage

Frequently asked question in Ascott Raffles City Shenzhen

What are available facilities at Ascott Raffles City Shenzhen?
There are top facilites at Ascott Raffles City Shenzhen such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ascott Raffles City Shenzhen?
The standard check-in time at Ascott Raffles City Shenzhen is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ascott Raffles City Shenzhen provide breakfast?
Yes, Ascott Raffles City Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Ascott Raffles City Shenzhen

8.4
Very Good

From 56 reviews

Cleanliness

8.6

Room Comfort

9.0

Service and Facilites

7.8

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Traveler Reviews Ascott Raffles City Shenzhen

Number of reviews per page
20
40
Top reviews
GAN
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

its for a group of 4 and the 2 bedroom suite was spacious, clean and the location of the hotel cannot get any better. highly recommend for an overnight stay at this hotel. the mattress was sooo comfortable all of us had such good rest..
Josue
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

The rooms are nice and spacious. Theres a mall next to it that has direct access with the hotel. The food there is good. Theres also a market to buy snacks.
Ho Yi
icon-Leisure with Friends
Leisure with Friends

4.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

The room is so small and very old unlike what the photos show on Expedia website (HUGE DIFFERENCE). The bed is so small, like a single bed but not queen size bed. Noisy environment, always traffic jam around the hotel. Very disappointing.
ChoongKiat
icon-Business with Partner
Business with Partner

10.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Good for business people...
Aaron Bob Man
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 94 week(s) ago

Expedia Group verified review

Great service
Roberto
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 176 week(s) ago

Hotels.com verified review

Myself, my partner and 2 friends spent the night here as a staycation to treat ourselves, hang out and unwind. We had a great a time in the 2 bedroom/2 bathroom apartment. The unit it well clean and equipped with most things you could need. The kitchen is especially well equipped with various glasses, utensils etc. The only in-room improvements I can think of are: 1. a dustpan and broom would have been great for sweeping up some crumbs after our movie with snacks. 2. an international travel adapter. We were quite surprised that they didn't have one even upon request. (The 7/11 across the road thankfully stocked them) These are only minor things and ultimately did not take anything away from the quality of our stay. The breakfast on offer is tasty. It's Chinese style - great noodles to order - with few western options. We are in China though, so I don't know what else you would expect. I give the toiletries a solid 10/10, especially the hand cream and lip balm. Be aware that there is one bathtub between the 2 bathrooms. Again, no big deal, just worth noting. Any members of staff we spoke to were friendly, polite and helpful. Couldn't fault their service. I think the price is about right for 4 people sharing and the location was perfect for us on our staycation. A short taxi ride to Sea World for food/drinks, large mall down below complete with food options and wide variety of cuisine within delivery range too.
Read More
Mary Audrey
icon-Business
Business

8.0

/10

Reviewed 274 week(s) ago

Hotels.com verified review

The Ascott is a great option while in Shenzhen. Its a service apartment, so it has a kitchen and washer/dryer unit, which makes longer stays much more comfortable. Its a modern hotel that is in good condition and anything that isn't to your satisfaction the front desk will help you with. They speak English as well, which is a huge plus on my trips.
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kelson

4.0

/10

Reviewed 296 week(s) ago

Hotels.com verified review

The breakfast is terrible!!!!
Stephen

10.0

/10

Reviewed 330 week(s) ago

Hotels.com verified review

A very pleasant and relaxing stay. A home away from home
Ringo

8.0

/10

Reviewed 330 week(s) ago

Hotels.com verified review

New and clean , good location at west part of Shenzhen. Just adjacent to Raffle City Shopping mall.
Dinghua

10.0

/10

Reviewed 340 week(s) ago

Hotels.com verified review

Very friendly for business travel. Huge room with fair price, and its right next to a shopping center where you could find lots of food. I like their laundry machine and kitchen where i could cook by myself. It is a very pleasure stay and will choose again fot my next busniess trip.
Terry

4.0

/10

Reviewed 353 week(s) ago

Expedia Group verified review

Bad front desk service. Feels like they never been training properly. Don’t know how I book for 3 night 2 person. Their system show up only 2 night 1 person. Which means I got to pay for another person breakfasts. They only provide one room key which is not cool at all. Beside, I already payed by Expedia, but during checked in, they ask me to pay for the room? Lucky I speak Chinese, so I did not pay Reich for my room. Good luck for foreigner who did not speak local language. Room cleaning, they forget to refill all the bath room supply, also forget to clean the cups we had been used. They simply just clean the bed and change towels.
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Andrew

8.0

/10

Reviewed 367 week(s) ago

Hotels.com verified review

Note this is an apartment type arrangement with a large room also containing a kitchen. There is no restaurant or room service but a maid service cleans and refreshes each day. Mall attached to building so food and coffee available close but it’s not clear from accomodation description it’s not a traditional hotel. Breakfast is predominantly Asian but a good selection. Wi-fi is free but is not the best as it dropped several times and could also be slow
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Daniel
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Angenehme Unterkunft mit grossen Zimmern in unmittelbarer Nähe von Shops und zahlreichen Restaurants.
KAR KIT

8.0

/10

Reviewed 41 week(s) ago

Hotels.com verified review

So far it is OK
GiGi
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 53 week(s) ago

Expedia Group verified review

房間隔音不太好
CHUN KIN

8.0

/10

Reviewed 71 week(s) ago

Expedia Group verified review

Kwan Yee Joanna
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

非常好 下次一定再入住
Mei Hung
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 82 week(s) ago

Hotels.com verified review

酒店地點方便,酒店下面商場加鄰近都有大量餐廳選擇,不怕無嘢食。按摩也有,不用等。
Jaegyun
icon-Business
Business

2.0

/10

Reviewed 83 week(s) ago

Hotels.com verified review

세탁기 있는것 빼고는 모든게 최악 인터넷이 너무 느려서 업무가 불가능 가격이 위치 시설 서비스 대비 너무 높음 저가형 장기투숙 오피스텔임 출장여행 모두 비츄
Number of reviews per page
20
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.