Flyzoo Hotel - Alibaba

Hotels
8.8
/10

Very Good

28 reviews

What Guests Say About Their Stay

FJ
10.0
/ 10
Excellent stay. Nice room. Very good breakfast. Very clean. Will definitely stay there again.
Gan Ping
10.0
/ 10
Amazing stay ( 22/8/2019) to explore the technology and the comfort level is beyond and above the similar ranking hotel. I want to praise the lady officer who helped me to search & book restaurant in Hangzhou city, ordered the taxi service to send us there, even monitored the restaurant booking status and willing to update me via her WeChat. Obviously, it’s not a robotic environment when you need human touch. The officers ( including one more senior gentleman, her superior, I guess) were there to assist to meet my needs, it’s beyond their hotel provision but they gave me the good impression about the hospitality and feel good. Thanks you, you know who you are.
wonjun
10.0
/ 10
트윈배드룸타입이였는데 방이 두개 별도 되어있었고, 화장실도 2개로 편했습니다. 다만 냉장고가 없었고(스캔하여 로봇서비스), 겍실 내 영어 번역이 없어서 중국어를 몰라서 좀 어려웠습니다. 추가로 조식은 괜찮았고, 알리바바 a타운과 매우 근접하며 인근에 식당 많이 있습니다.
In the Area
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Wenyixi Road / Jucheng Road, Yuhang District, Xiacheng Qu, Hangzhou, Zhejiang, China, 311121

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Flyzoo Hotel - Alibaba is located in area / city Xiacheng Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Flyzoo Hotel - Alibaba

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Wenyixi Road / Jucheng Road, Yuhang District, Xiacheng Qu, Hangzhou, Zhejiang, China, 311121
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Location


Flyzoo Hotel - Alibaba is located in area / city Xiacheng Qu.

About Flyzoo Hotel - Alibaba

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Flyzoo Hotel - Alibaba exclusively for you.

Flyzoo Hotel - Alibaba is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Flyzoo Hotel - Alibaba.

All facilities in Flyzoo Hotel - Alibaba

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Others

General

  • Banquet
  • Ballroom
  • Reception hall
  • Lockers
  • Parking (surcharge)
  • Terrace

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee shop
  • Elevator

Food and Drinks

  • Bar
  • Breakfast

Family-friendly Facilities

  • Toys

Things to Do

  • Shops

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Flyzoo Hotel - Alibaba

Important Note
  • Fee for buffet breakfast: approximately CNY 98 for adults and CNY 49 for children
  • Self parking fee: CNY 60 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.0 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Flyzoo Hotel - Alibaba
289
Another facilities in Flyzoo Hotel - Alibaba
Banquet, Ballroom, Reception hall, Lockers, Parking (surcharge)

Frequently asked question in Flyzoo Hotel - Alibaba

What are available facilities at Flyzoo Hotel - Alibaba?
There are top facilites at Flyzoo Hotel - Alibaba such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Flyzoo Hotel - Alibaba?
The standard check-in time at Flyzoo Hotel - Alibaba is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Flyzoo Hotel - Alibaba provide breakfast?
Yes, Flyzoo Hotel - Alibaba provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Flyzoo Hotel - Alibaba

8.8
Very Good

From 28 reviews

Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Flyzoo Hotel - Alibaba

Number of reviews per page
20
40
Top reviews
Tuan Keong

8.0

/10

Reviewed 95 week(s) ago

Expedia Group verified review

It’s clean, facilities and amenities are modern and advance, although not state of the art yet. Staff are friendly. Had difficulty getting to the hotel from the airport as the taxi driver has not heard about the hotel and we spent almost half an hour looking up the directions for him. We could not find any contact number to call the hotel from the website. There’s a wide variety of cafes and eateries, however, most of them only opens at 10am. We could only find 3 open before 10am
Read More
shuou
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 100 week(s) ago

Hotels.com verified review

Great stay in Hangzhou after changing 3-4 different hotels
FJ
icon-Business
Business

10.0

/10

Reviewed 104 week(s) ago

Hotels.com verified review

Excellent stay. Nice room. Very good breakfast. Very clean. Will definitely stay there again.
Verified traveler
icon-Business
Business

10.0

/10

Reviewed 285 week(s) ago

Expedia Group verified review

Love the design, cleanliness, and location
Verified traveler

6.0

/10

Reviewed 290 week(s) ago

Hotels.com verified review

If you are not Chinese citizen or long-term resident, you don't get to enjoy much. Self-checkin is only for guests with a Cinese ID card, so foreigners need to br checkedbin manually, and they do not even have a piece of paper to give you for the room # or wifi pass. If you are a foreigner, again, you don't get to use Alipay, so you cannot use vending mac/ine, you cannot order roomservice etc. I don't speak Chinese, and the smart speaker in the room only understand Cinese. Face recognition key was convenient, but nothing notable. Nowadays, the China government is restricting foreigners w/o Cinese bank account to use mobile paymebt apps, so this place is not for visitors. Self check in was more efficient at CitizenM than here. Without Alipay, again, you don't get to enjoy the nearby shopping mall either. Besides those, breakfast was very very good.
Read More
Gan Ping

10.0

/10

Reviewed 294 week(s) ago

Hotels.com verified review

Amazing stay ( 22/8/2019) to explore the technology and the comfort level is beyond and above the similar ranking hotel. I want to praise the lady officer who helped me to search & book restaurant in Hangzhou city, ordered the taxi service to send us there, even monitored the restaurant booking status and willing to update me via her WeChat. Obviously, it’s not a robotic environment when you need human touch. The officers ( including one more senior gentleman, her superior, I guess) were there to assist to meet my needs, it’s beyond their hotel provision but they gave me the good impression about the hospitality and feel good. Thanks you, you know who you are.
Read More
Verified traveler
icon-Business
Business

10.0

/10

Reviewed 298 week(s) ago

Expedia Group verified review

The robot for coffee and cocktail is cool.
Verified traveler
icon-Business and Leisure Family
Business and Leisure Family

8.0

/10

Reviewed 303 week(s) ago

Expedia Group verified review

Modern, clean, high tech and comfort. Beside hotel have mall and supermarket.
Verified traveler
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 303 week(s) ago

Expedia Group verified review

AI experience is refteshing! The tutorial of how to use the facility is in Chinese. Those who do not soeak the language may not get to enjoy them.
Takayuki
icon-Friends and Family
Friends and Family

2.0

/10

Reviewed 55 week(s) ago

Hotels.com verified review

I chose this hotel as advertised as "one mile from the city center" on the strength of its proximity to downtown. It turned out that it was some 10 miles away from the city. Upon inquiry the front desk staff just told us to "ask Expedia." So we called the customer service of the Hotels.com. After one-hour conversation, all the service rep could tell us was "we've been trying to contact the hotel but it doesn't take our call. Why don't you cancel the current reservation and book another one on our website?" We were too tired to do so after the long journey, so we checked in. But the inconvenient location of the hotel completely spoiled our travel plan. The customer service sent me a few emails, promising to get back to us within 48 hours, but it never did. The hotel was otherwise acceptable, but the terrible experience caused by the false advertisement simply cancel out everything else.
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wonjun
icon-Business
Business

10.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

트윈배드룸타입이였는데 방이 두개 별도 되어있었고, 화장실도 2개로 편했습니다. 다만 냉장고가 없었고(스캔하여 로봇서비스), 겍실 내 영어 번역이 없어서 중국어를 몰라서 좀 어려웠습니다. 추가로 조식은 괜찮았고, 알리바바 a타운과 매우 근접하며 인근에 식당 많이 있습니다.
Hoi Yan
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 106 week(s) ago

Hotels.com verified review

地方新淨,智能化服務,我會比4.5星星
Verified traveler
icon-Business
Business

10.0

/10

Reviewed 230 week(s) ago

Hotels.com verified review

今までに宿泊したことのないタイプのホテルです。 快適でした。 但し、HOTELS.COMの地図の場所が違う。
YONGKUG

10.0

/10

Reviewed 255 week(s) ago

Hotels.com verified review

깨끗한 내부와 현대식 시스템을 갖춤. 단지 서호에서 택시비 100위안거리가 아쉬움.
Chao
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 263 week(s) ago

Hotels.com verified review

很好的酒店,有机器人送水到房间。
PAOCHEN

10.0

/10

Reviewed 288 week(s) ago

Hotels.com verified review

這是一次印象深刻的住宿體驗。房間本身的寬敞舒適及設計感已在水準之上,智能設備的即時性及趣味性又大大加分。服務人員雖然較少,但親切熱情及專業程度毫不遜色。餐廳的手藝不錯。位置雖不在鬧區,但週邊的街區及親橙里購物中心可以滿足餐飲購物及娛樂的需求。整體來說是我樂意推薦的選擇。
sh
icon-Business
Business

10.0

/10

Reviewed 291 week(s) ago

Expedia Group verified review

施設が綺麗でよかったです
Verified traveler
icon-Business
Business

10.0

/10

Reviewed 294 week(s) ago

Expedia Group verified review

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.