Grand Hyatt Shenzhen

Hotels
9.0
/10

Exceptional

470 reviews

What Guests Say About Their Stay

Casey
10.0
/ 10
The property is luxurious to my satisfaction for the price point. The staffs generally carry themselves professionally. I am appreciative for their effort to ship back the item I left in the room.
Sam
10.0
/ 10
Great location (close to shopping malls) and friendly & helpful staff. Special thanks to Francis & Harry (Concierge) for their outstanding support.
Brent
10.0
/ 10
We really liked the Grand Hyatt: the staff were super helpful and friendly, and went out of their way to accommodate us. The room was big, well designed, and quiet, and had a great view of the city. The fitness center was big and well-equipped, and the breakfast buffet was superb. a really excellent stay.
In the Area
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1881 Baoan Nan Road, Luohu District, Luohu Qu, Shenzhen, Guangdong, China, 518000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Grand Hyatt Shenzhen is a good choice when you are visiting Luohu Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Shenzhen

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1881 Baoan Nan Road, Luohu District, Luohu Qu, Shenzhen, Guangdong, China, 518000
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Discover More About Grand Hyatt Shenzhen

Location


Staying at Grand Hyatt Shenzhen is a good choice when you are visiting Luohu Qu.

About Grand Hyatt Shenzhen

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Hyatt Shenzhen exclusively for you.

Grand Hyatt Shenzhen is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Hyatt Shenzhen.

All facilities in Grand Hyatt Shenzhen

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Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Spa
  • Shops
  • Steam room
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

General

  • Smoking area
  • Banquet
  • Parking

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hyatt Shenzhen

Important Note
  • Fee for buffet breakfast: approximately CNY 218 per person
  • Airport shuttle fee: CNY 700 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property requires guests to wear swimming caps while in the pool.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Grand Hyatt Shenzhen
471
Number of floors in Grand Hyatt Shenzhen
38
Another facilities in Grand Hyatt Shenzhen
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in Grand Hyatt Shenzhen

What are available facilities at Grand Hyatt Shenzhen?
There are top facilites at Grand Hyatt Shenzhen such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Shenzhen?
The standard check-in time at Grand Hyatt Shenzhen is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Hyatt Shenzhen provide breakfast?
Yes, Grand Hyatt Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Hyatt Shenzhen

Traveloka (4)

Other sources (470)

9.0
Exceptional

From 470 reviews

Cleanliness

9.2

Room Comfort

9.2

Location

9.2

Service and Facilites

9.0

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Traveler Reviews Grand Hyatt Shenzhen

Number of reviews per page
20
40
Top reviews
Janet
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is located in Luohu, the older part of SZ. But the location is fantastic as the hotel is just next to the malls and there are plenty of dining options. The room is spacious but abit dated. Upon check in, we found that the day curtains were torn with two holes which is not acceptable for a 5 star hotel. Had informed front desk during check out.
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Casey
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The property is luxurious to my satisfaction for the price point. The staffs generally carry themselves professionally. I am appreciative for their effort to ship back the item I left in the room.
Joelle

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Staff are very helpful, room in great condition and accessible location
Michael
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Very nice stay here. Some noise during working hours from the building site nearby. Otherwise, all good.
Jesse calderon
icon-Business and Leisure with Partner
Business and Leisure with Partner

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

My wife and i were respected start to finish. Attentive staff
Joey
icon-Leisure
Leisure

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Great
Sam
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Great location (close to shopping malls) and friendly & helpful staff. Special thanks to Francis & Harry (Concierge) for their outstanding support.
Michael
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

This is a very good spot to stay.
Ka Kei

8.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

.
millie
icon-Business and Leisure
Business and Leisure

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

The shopping center was great
Ka Wai
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Good environment and good staffs
Cesar
icon-Business
Business

10.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Beautiful and perfect
Brent
icon-Business and Leisure with Partner
Business and Leisure with Partner

10.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

We really liked the Grand Hyatt: the staff were super helpful and friendly, and went out of their way to accommodate us. The room was big, well designed, and quiet, and had a great view of the city. The fitness center was big and well-equipped, and the breakfast buffet was superb. a really excellent stay.
Ava
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

Hotel being well maintained. Really love the rooms and most of things about this hotel
Delphine
icon-Business and Leisure with Friends
Business and Leisure with Friends

10.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

Wonderful place and beautifully designed.
Balaji

2.0

/10

Reviewed 60 week(s) ago

Hotels.com verified review

Customer service was horrible and they literally made me call them several times to let them know that I will be doing a late check in. Horrible experience and I'd never stay there again.
Pik Kwan

6.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

I consider overall is not bad, will rank higher if the bedding is better. The pillow is soft like nth when sleeping on it and the mattress lacks proper firmness.
irene
icon-Business
Business

8.0

/10

Reviewed 68 week(s) ago

Expedia Group verified review

I had other 5-stor hotel options in Shanzhen but I stick to Grand Hyatt for its amazing spa setting and its convenient location. I love it’s connected to a giant mall so I can just walk over for great dining options. It’s high end and quiet, though it is probably less grand than the other new 5-star hotels around. I highly recommend this place and will def stay here again and again- and you must see the spa and be wowed.
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SURAJ
icon-Business and Leisure
Business and Leisure

10.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

Amazing property, had a wonderful 4 nights!
FERDI

10.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

Great Hotel
Number of reviews per page
20
40

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Others 4 Grand Hyatt Shenzhen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.