Hilton Sanya Yalong Bay Resort and Spa

great resort pools and lush tropical jungle

Room rates are way overpriced for what they offer. I’ve stayed in nicer hotels in Thailand where I received a welcome drink, fruit basket, stocked minibar and more for half the price. None of these things were offered. The food at all outlets is shocking! I wonder if the GM ever eats there? My room was not very clean. Upon entering the room the floor was still wet from cleaning. The swimming pools are nice and location is good near to the beach, but I would not stay here again.

Check-in has slow and delayed, but they provided a late check-out which was very helpful. Breakfast was tasty, but incredibly busy and understaffed in the egg and noodle section. Overall the hotel pools and beach area were excellent. Very comfortable rooms and facilities.

Despite some early booking issues Hilton really stepped up their game and I had a great stay. I would highly recommend the Hilton Yalong Bay. The GM, Arthur cares and really took care of me. Amazing hotel, good service and great pool. I will certainly be going back

We'd come back. The hotel was clean, attractive, and in a good location on the beach and walking distance from outside restaurants and shopping. The room was comfortable and had a nice view of the grounds. I used the fitness centre and it was very good, but not excellent. The staff was great and the restaurant food outstanding, and not as expensive as we had feared it would be. We live in Shenzhen and are Chinese speakers, which helped. Most staff seem to not have good English skills, which is to be expected in Hainan.

a wonderful experience. given the impact of covid-19, Hainan island is now a heaven for people who love vaction on the beach. great hotel.

A nice and well-maintained resort. The staff are super friendly and well-trained with a high level of English proficiency. The resort lacks a bit in dining options as most restaurants close the whole day despite signs stating otherwise. The dinner buffet in the "Big Kitchen" is insanely overpriced even by resort standards. Rooms are very clean and nicely decorated. Pools are very nice and clean but there is a shortage of sun beds and umbrellas during busy time. Most of the pools close before the sun even goes down (7pm) which is pretty disappointing as it forces all guests into just one pool in the evening. Spa services are top-notch and priced as such.

This is just not up to par with international Hilton property standards. Don't bee fooled by the five stars --this is NOT luxury. However, it is an alright accommodation for the money.

The location is good right next to the beach. Staff are friendly. Room is clean.

The hotel staff are friendly and very accommodative

I really have nothing but good things to say about this hotel- everything was wonderful and relaxing. The staff were very helpful and polite and accommodating. I definitely recommend springing for the breakfast buffet included, as the Hilton is a fair distance from any other eating options I think. There are several restaurants inside the hotel to choose from for dinner, as well as an outdoor giant evening buffet (for $40 US I believe?) Well worth it if you love seafood. The Chinese fine dining restaurant is a must see if you are a foodie- they have several Chinese delicacies including Bird's Nest Soup, Hashima dessert (frog ovaries with plum soup), and local crab and seafood. They also have Western options, including NZ lamb, wasabi prawns, steaks. The breakfast buffet was huge, and provided many, many Western and Eastern options. It was akin to Golden Corral in its range of cold and hot food options, cannot recommend highly enough. Big Shoutout to Safai Paudei for being an excellent concierge! We definitely felt safe and pampered within the walls of the Hilton resort. The pools were many and gorgeous and well-maintained, the gardens are sprawling and arranged in a way that you feel in a tropical oasis, not in a hotel complex. If you get a room on the ground floor facing in, you can have a private lagoon pool right outside your sliding door that connects to the other pools. The architects really had a lot of fun! I highly recommend this hotel!

Large room, well appointed, great swimming pool and well maintained, staff was in most place friendly, however one part was disappointing, room service, 3 room service almost same order, 3 different presentations.

We really enjoyed our stay at Hilton Sanya Yalong Bay. The staff were attentive and helpful, we enjoyed the on-site restaurants, and the proximity to the beach was convenient.

Built luxuriously, but not well designed for family vacation. Extensive pools look nice but not much places to enjoy with family. Gym is good but no good sign at a bit far location. Not much things to do, other than going to nearby shoppong mall by taxi.

amazing resort with friendly staff, close to local amenities

Hotel overall was ok but rather far from the city centre. Breakfast spread was good, plenty of options. what disappointed me most was the Staff at reception, rude and tactless.

Nice view. Great pool. Near to beach. Good food in hotel

Huge room. Many pools. Close to the beach with soft sands. Good restaurant on site.

Don’t feel Front desk staff are welcoming overall. Asked for some tissue refill by calling , Didn’t show up at all. While I m Doing checkin , two people got into a big fight due to queuing issue, which Affects our mood. Room deco and size is good , Beach is comfortable and with good chairs to relax . The person who showed us the room is helpful and friendly

Excellent location with excellent views. All you want to do most of the time is dip into your private pool or the infinite pool facing the ocean. So relax and relax, that you can have time to think or fly away your mind to nowhere.