Hyatt Regency Xi An

Hotels
9.4
/10

Exceptional

87 reviews

What Guests Say About Their Stay

Gary
10.0
/ 10
Opulent hotel lobby and lobby area, very helpful staff. Long walk to my room. My only comment was how dark the bathroom lighting is especially around the sink area. But the manager brought a portable light, which was very nice of him. Excellent hotel. With a shopping mall across the street, with many restaurants.
James
10.0
/ 10
Attended a conference and stayed 4 nights. I had a wonderful stay, with staff making me feel so welcome.
JAEKYONG
10.0
/ 10
가족여행으로 3박 머물렀습니다. 호텔 바로 앞에 쇼핑몰이 있어서 식사하고 간단한 간식거리 구매하는데 아주 편리했습니다. 호텔 일반 직원들은 5성급 호텔에 비해 영어 소통이 원활하지는 않았지만 Duty Manager분들은 영어를 잘 하셔서 크게 불편함은 없었습니다. 일단, 방은 상당히 크고 쾌적했으며 직원들 친절도는 최상이였습니다. 특히 조식과 저녁 뷔페 식당의 직원들은 정말 친절하고 음식도 아주 좋았습니다. 저녁뷔페는 뷔페 식당임에도 불구하고 단품 메뉴로 랍스터와 연어를 주어서 깜짝 놀랐습니다. 크리스마스 시즌이여서 특별히 제공하는 메뉴였는지는 잘 모르겠지만요. 처음에는 잘못 주시는 줄 알고 거절했는데 뷔페에 포함이라고 하시더라구요. 다음에 시안에 다시 가게 되면 또 다시 방문하고 싶은 개인적으로는 만족도 최상의 호텔이였습니다.
In the Area
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988 Qujiangchi East Road, Qu Jiang New District, Yanta Qu, Xi'an, Shaanxi, China, 710061

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hyatt Regency Xi An is a hotel in a good neighborhood, which is located at Yanta Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hyatt Regency Xi An

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988 Qujiangchi East Road, Qu Jiang New District, Yanta Qu, Xi'an, Shaanxi, China, 710061
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Discover More About Hyatt Regency Xi An

Location


Hyatt Regency Xi An is a hotel in a good neighborhood, which is located at Yanta Qu.

About Hyatt Regency Xi An

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hyatt Regency Xi An exclusively for you.

Get precious and unforgettable moment during your stay at Hyatt Regency Xi An.

All facilities in Hyatt Regency Xi An

Others Hyatt Regency Xi An
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Hot tub
  • Indoor pool
  • Barbecue
  • Spa
  • Garden
  • Sauna
  • Steam room
  • Pool sun loungers

General

  • Lockers
  • Banquet
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference room
  • Conference center
  • Business center
  • Conference rooms
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hyatt Regency Xi An

Important Note
  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 228 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Hyatt Regency Xi An
298
Number of floors in Hyatt Regency Xi An
5
Another facilities in Hyatt Regency Xi An
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in Hyatt Regency Xi An

What are available facilities at Hyatt Regency Xi An?
There are top facilites at Hyatt Regency Xi An such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hyatt Regency Xi An?
The standard check-in time at Hyatt Regency Xi An is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hyatt Regency Xi An provide breakfast?
Yes, Hyatt Regency Xi An provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hyatt Regency Xi An

9.4
Exceptional

From 87 reviews

Cleanliness

9.2

Room Comfort

9.2

Location

9.0

Service and Facilites

9.2

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Traveler Reviews Hyatt Regency Xi An

Number of reviews per page
20
40
Top reviews
Jeetesh

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Amazing looking property.. and the staff are amazing.
Peng

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Good
Peng

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Good
Peng

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

good
David TH

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

spacious clean and quiet room. good service from all staff. good location
Gary
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Opulent hotel lobby and lobby area, very helpful staff. Long walk to my room. My only comment was how dark the bathroom lighting is especially around the sink area. But the manager brought a portable light, which was very nice of him. Excellent hotel. With a shopping mall across the street, with many restaurants.
James
icon-Business
Business

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Attended a conference and stayed 4 nights. I had a wonderful stay, with staff making me feel so welcome.
JAEKYONG
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 64 week(s) ago

Hotels.com verified review

가족여행으로 3박 머물렀습니다. 호텔 바로 앞에 쇼핑몰이 있어서 식사하고 간단한 간식거리 구매하는데 아주 편리했습니다. 호텔 일반 직원들은 5성급 호텔에 비해 영어 소통이 원활하지는 않았지만 Duty Manager분들은 영어를 잘 하셔서 크게 불편함은 없었습니다. 일단, 방은 상당히 크고 쾌적했으며 직원들 친절도는 최상이였습니다. 특히 조식과 저녁 뷔페 식당의 직원들은 정말 친절하고 음식도 아주 좋았습니다. 저녁뷔페는 뷔페 식당임에도 불구하고 단품 메뉴로 랍스터와 연어를 주어서 깜짝 놀랐습니다. 크리스마스 시즌이여서 특별히 제공하는 메뉴였는지는 잘 모르겠지만요. 처음에는 잘못 주시는 줄 알고 거절했는데 뷔페에 포함이라고 하시더라구요. 다음에 시안에 다시 가게 되면 또 다시 방문하고 싶은 개인적으로는 만족도 최상의 호텔이였습니다.
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YUE
icon-Business with Friends
Business with Friends

6.0

/10

Reviewed 72 week(s) ago

Expedia Group verified review

The check in was slow because the front desk could not find my booking. They failed to provide useful information about local dinning in the neighborhood and recommendation on tourist attraction. Their insufficient service does not match a luxury hotel like theirs.
Maria
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

Extremely nice hotel, amazing breakfast, rooms were big and spacious. Staff spoke perfect English. I would stay again.
Tarun

6.0

/10

Reviewed 296 week(s) ago

Hotels.com verified review

Hotel is not centrally located to much of the main attraction. Staff is friendly, rooms are big and overall nice appearance inside and out. A few main issues, had this strange smell in the hotel, stronger in the rooms, the toiletries scents were so strong it stayed on your body and clothes for an entire day. Like I said above, location to mall/restaurant great but to local attractions not so much Mold growing on the balcony walls
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Verified traveler
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 297 week(s) ago

Expedia Group verified review

this is one of the newer hotels in Xi’an. Located in a desired area with convenient access to highway or the inner city. Hotel itself is in great condition with tasteful design. The staffs are extremely nice and polite. Especially Mr. Jerry Zheng who has been really helpful during our stay. The Grendale Plaza across the hotel has lots of dinning options as well as supermarkets. Highly recommended and will stay again.
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Verified traveler
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 322 week(s) ago

Expedia Group verified review

THE SPA WAS AMAZING!!! The look of the property kept the aesthetic of Xi'an. absolutely loved it!
Thomas

10.0

/10

Reviewed 357 week(s) ago

Hotels.com verified review

This property represents one of the most attentive and sterling experiences I have had in probably a decade. Every level of service from bell desk to food services to management was stellar. And not just reactive service but a truly anticipatory mindset that is hard to come by. On this trip, I was taking my parents around the world for their 50th wedding anniversary and the staff made them feel like a king and a queen with a very special welcome gift and the super royal treatment. This is a special property!
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FB2018

8.0

/10

Reviewed 371 week(s) ago

Expedia Group verified review

Quite a distance from the walled city of Xi’an . Had to take a taxi at night to experience the Muslim quarter. There’s a mall across the street but didn’t have time to explore. Wish the air quality was not so bad. The terra-cotta warriors exhibit was definitely the reason to come here.
Linda

10.0

/10

Reviewed 376 week(s) ago

Expedia Group verified review

Nice hotel , staff are very nice and I am very happy with it. Always my first choice in Xi’an.
Robert

10.0

/10

Reviewed 392 week(s) ago

Expedia Group verified review

Overall experience was excellent at this hotel. The only issue was they make all guests wear swimming caps for the pool and the reason was "our hair will dirty the pool".
Lyndsay

10.0

/10

Reviewed 395 week(s) ago

Expedia Group verified review

We chose this hotel because it was the #1 ranked hotel on expedia.com. We didn't realize it was quite so far away from downtown, and i'm glad we didn't know because we may not have chosen it. This hotel is excellent in every way. Check-in was easy and efficient, and the rooms were huge and well equipped (a light switch to turn off ALL lights was in the correct place, unlike so many chinese hotels). We ate breakfast and dinner at the hotel for the 3 nights that we stayed there. The food was excellent. The service was excellent too. There is a mall across the road which has everything you may want to buy, or Starbucks if you need a "fix".
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Verified traveler

10.0

/10

Reviewed 400 week(s) ago

Expedia Group verified review

The hotel location indicated on expedia is that of the former Hyatt hotel. This hotel is a 30 minute cab ride from there. This does not matter if you are planning organized tours, but is annoying if your goal is to explore the inner-city walls by foot.
Seong Hum

10.0

/10

Reviewed 401 week(s) ago

Expedia Group verified review

Room is perfect, clean and comfort. Staffs are kind and they can speak English well. But why did you charge the deposit to me? Your receptionist deanded my credit card for deposit and said that was just for deposit. But why did you charge that deposit? Please cancel them.
Number of reviews per page
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