Primus Hotel Shanghai Sanjiagang

Really weird hotel. Super nice look but not to good. No good food and only about 10 people staying in the massive hotel.

Good stay close to the airport

Wonderful pool and riding stables too!

Reception looks great but the room I had looked old and tired with scruffy furniture and a dirty bathroom.

Location was not good unless you are using it for a 1 night stay before heading to the airport. Restaurant was not good at all. I took the managers recommendation, two bites in and I asked for the bill. Tasted bad/old. Had supper and breakfast from the vending machine. Bar - there was nobody working there so I asked the front desk if it was open, they said yes the restaurant staff will come serve me. Nobody came. There was a sign in the elevator for a lounge on one of the top floors, decided to take a look. When I got there the door was locked with chains, then all the lights on the floor went out. Pitch black!!! Luckily I had my cell for some light. In the morning I asked the front desk if they had any recommendations for something to do in the area, they just said “sorry sir, our hotel is not a good location to do anything” and just shrugged her shoulders. I took a 40 minute taxi to get to the closest place to do some shopping/sight seeing. Reserved and paid for 2 nights, left after one, it was just too inconvenient to do anything.

Overall great experience, very nice room, nice location, and good restaurant. Was a little surprised front-desk staff didnt speak any english, given this hotel is very close to a major international airport (shanghai pudong), but staff was friendly and we figured things out.

This hotel states that it has an indoor pool, however, it was under maintenence and construction during our stay. Also, the hotel states that it has air condition. The air conditioner was blowing air but not cold air. Our room stayed at a balmy 77 degrees f. I will say, they did try to change our room but the air conditioner was not cool. It was a hotel wide issue. The manager understood and offered us free dinner buffet. He was very nice and professional. Ask questions directly to the hotel before booking. This hotel is absolutely beautiful. They judt need to grt the pool and air ip and running properly.

This was a brief layover for us between long haul flights. The hotel was perfect for a sleep and refresh before returning to the airport. The hotel gym is one of the best I've ever used!

Primus hotel has left us with wonderful memories, making us even more fond of the city of Shanghai. 这家酒店给我们留下了美好的记忆，让我们更加喜欢上海这座城市。 优质的住宿和美好的体验

Amazing hotel but staff (seemed to be very few people around!) could be far more customer orientated/ friendly. And more food options for Westerners please! Convenient free airport shuttle was on time but driver didn't offer any help with loading/ unloading luggage!

its an okay hotel 15 mins drive to the Pudong Airport. No-one speaks English, i know we are in China and i wouldn't expect everyone to speak English, but no one does. So make sure you have a translation app installed on your phone. Restaurant is only open till 8.30pm for full menu, restricted menu there after till 10pm the SPA only had one person working so if there are more then one of you you will have to wait. Oh and the massage was terrible. very average stay for a 5 star.... its actually a 4 star in my opinion.

Nice facilities. Everyone was friendly

Nice new everywhere. Bkfst was top notch. Room was like being in 2030

Beautiful hotel with above average modern rooms. Breakfast was good too. Staff friendly and helpful. Free airport shuttle was great and available.

Staff very friendly and helpful. Room very comfortable. Noisy with airport traffic but that is to be expected when staying at an airport hotel.

The front desk said there would be two free breakfast, and they collected the money the next day. The front desk made a mistake!! It was 250 yuan more and the breakfast was light! Five star breakfast price, one star breakfast quality, even no juice! 前台说有双早，结果第二天吃完才告诉你要付钱，一位125元，而且早餐连果汁都没有，品质特别差！五星级的价格，一星级的品质！！！差差差

Absolutely beautiful property!! The service was excellent. Everyone was very friendly and helpful.

Great place to stay between flights wish I had stay longer great breakfast

The location of hotel is good for Pudong airport, however, the hotel really need to improve their service and cleaned.

It is hard to find especially in the evening. When I go in, no bell boys