Shanghai Joyful Star Hotel

The hotel was innovated, it is much better the condition 7 years ago. The shuttle service to PVG was on time. There are so many local restaurants nearby the hotel, some restaurants open 24 hours, so convenient. By the way, the lady with employee number 303 is very friendly and helpful.

Perfect for what I needed.

Very good service, convenient airport shuttle from the facility, accessible nearby public transportation, and tasty breakfast

The customer service was not that great.

Excellent value, shuttles from airport and to Disney were great. Lots of restaurants and shopping nearby.

This hotel is clean and safe. The front desk is very helpful and friendly. The price is quite reasonable. Free shuttle to/from airport and free breakfast are good bonus. My stay is 5 star experience.

Front desk are very friendly and nice but room service wasn't so nice when we stayed in, no facial tissues in the room.....hahaha. street noise is not isolated from outside.

Good

Excellent staff at check in. Went above and beyond to try abd help me with airline problems online. A pleasure extremely good value. Thankyou

The room was very large, had a strong aircon and the bed was super comfortable. Felt like sleeping on a cloud. It was a great choice for an overnight layover. The room was very clean as well. The only thing missing was a small fridge. Their breakfast was good enough. They also had a convenient and free airport shuttle that picked us up late at night. I would happily stay here again.

When you enter the lounge maybe understate the property.

i like that they have free bus transfer from and to the airport

Good location and the service is very good.

Staffs are really nice. Breakfast has a lot of choices. Steamed vegetable buns are delicious. They are handmade by their kitchen staffs every morning. Enjoyed!

We had a family room. Good experience there.

It’s almost impossible to get the pickup service but dropping off is very good.

The shower was not working that well

I had an overnight layover in Shanghai and decided to get a hotel nearby and this came up as one of the affordable options with shuttle to and from the airport. Nice, little hotel. I got in around 10pm at night and was quickly checked in and told about what time to be ready for the shuttle to the airport the next morning. Room itself was clean and comfortable; bathroom had the basic amenities like soap and shampoo (grapefruit and they smelled great!). Water flow was strong and warmed up quickly. It's so nice to be able to freshen up before continuing my journey. In the morning, the same staff who checked me in the night before already prepared a paper bag of breakfast to go (since I was leaving before official breakfast started). Amazing service! Took the free shuttle back to the airport and off I went.

Great staff, easy transfer, comfortable room

After 4 weeks of travelling the last thing i wanted was a plane delay and hours stuck in the airport, booked the hotel and immediately got full details including photos of the free shuttle service from the airport. A short 15 minute drive and arrived at the hotel, met by a wonderful freindly lady on reception (who could also speak english which helped immensely)who allowed me to check in early and offered me breakfast, later on also advised me on where to go for local shops and booked me on the free shuttle later back to the airport. My flight ended up cancelled and unfortunately the night receptionist wasnt as fluent in english so i couldnt get any assistance with extending my stay at the hotel so left for the airport to sort out my flight. Clean amd comfortable room, shops and restaurants within walking distance , free airport shuttle service both directions , hotel dont quite look like pictures but all in all a great alternative to the airport allowing a decent sleep and freshen up.