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Shangri-La Yuanqu, Suzhou
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Shangri-La Yuanqu, Suzhou
Hotels
9.4
/10
Exceptional
24 reviews
What Guests Say About Their Stay
Gary
10.0
/ 10
Wonderful hotel, room was large and had great views. In the new modern part of Suzhou. The staff was very helpful especially Gavin the concierge. He way out of his way to help us navigate Suzhou. Also has plenty of restaurants near by. I have to call out the beauty of this part of town,
Verified traveler
10.0
/ 10
I recently stayed at Shangri-La Suzhou Yuanqu, and I must say, it was an outstanding experience from start to finish! I want to take a moment to express my gratitude for the exceptional service provided by your concierge manager, Steven. From arranging pickup from airport to arrival at hotel, Steven went above and beyond to ensure that my stay was nothing short of perfect. His attention to detail and willingness to go the extra mile truly set him apart. Steven's commitment to providing exceptional service is truly commendable. He made my stay memorable and exceeded all expectations.
Wei
10.0
/ 10
Excellent hotel both in offering, service and location. Can tell the mgmt put in effort in looking over slightest details.
In the Area
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Tower 2, GCL Plaza, 99 Si’an Street, Suzhou Industrial Park, Wuzhong Qu, Suzhou, Jiangsu, China, 215028
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Shangri-La Yuanqu, Suzhou
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What's around Shangri-La Yuanqu, Suzhou
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Tower 2, GCL Plaza, 99 Si’an Street, Suzhou Industrial Park, Wuzhong Qu, Suzhou, Jiangsu, China, 215028
Discover More About Shangri-La Yuanqu, Suzhou
Location
Shangri-La Yuanqu, Suzhou is a hotel in a good neighborhood, which is located at Wuzhong Qu.
About Shangri-La Yuanqu, Suzhou
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Shangri-La Yuanqu, Suzhou exclusively for you.
Shangri-La Yuanqu, Suzhou is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Shangri-La Yuanqu, Suzhou.
All facilities in Shangri-La Yuanqu, Suzhou
Others
Things to Do
- Spa
- Outdoor pool
- Indoor pool
- Health club
- Barbecue
- Sauna
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
General
- Banquet
- Ballroom
- Rooftop terrace
- Parking
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
Business Facilities
- Meeting facilities
- Business center
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Shangri-La Yuanqu, Suzhou
Important Note
- Fee for buffet breakfast: approximately CNY 158 for adults and CNY 79 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The listed child breakfast fee applies to guests age 11 and younger.
Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Shangri-La Yuanqu, Suzhou | 303 |
Another facilities in Shangri-La Yuanqu, Suzhou | Spa, Outdoor pool, Indoor pool, Health club, Barbecue |
Frequently asked question in Shangri-La Yuanqu, Suzhou
What are available facilities at Shangri-La Yuanqu, Suzhou?
There are top facilites at Shangri-La Yuanqu, Suzhou such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Yuanqu, Suzhou?
The standard check-in time at Shangri-La Yuanqu, Suzhou is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Shangri-La Yuanqu, Suzhou provide breakfast?
Yes, Shangri-La Yuanqu, Suzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Shangri-La Yuanqu, Suzhou
Traveloka (1)
Other sources (24)
9.4
Exceptional
From 24 reviews
Cleanliness
9.8
Room Comfort
9.8
Service and Facilites
9.4
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Traveler Reviews Shangri-La Yuanqu, Suzhou
Number of reviews per page
20
40
Top reviews
Gary
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Wonderful hotel, room was large and had great views. In the new modern part of Suzhou. The staff was very helpful especially Gavin the concierge. He way out of his way to help us navigate Suzhou. Also has plenty of restaurants near by. I have to call out the beauty of this part of town,
Verified traveler
Friends and Family
10.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
I recently stayed at Shangri-La Suzhou Yuanqu, and I must say, it was an outstanding experience from start to finish! I want to take a moment to express my gratitude for the exceptional service provided by your concierge manager, Steven. From arranging pickup from airport to arrival at hotel, Steven went above and beyond to ensure that my stay was nothing short of perfect. His attention to detail and willingness to go the extra mile truly set him apart. Steven's commitment to providing exceptional service is truly commendable. He made my stay memorable and exceeded all expectations.
Read More
Wei
Business
10.0
/10
Reviewed 194 week(s) ago
Hotels.com verified review
Excellent hotel both in offering, service and location. Can tell the mgmt put in effort in looking over slightest details.
Wei
Business
8.0
/10
Reviewed 195 week(s) ago
Hotels.com verified review
Apart from confusion at check in, all is great for this hotel. Well maintained right down to the food catered at the Horizon Lounge. We even get night nutritional double boiled dessert amidst other little touches. So pampered. Well done to the GM and team.
Victor
10.0
/10
Reviewed 231 week(s) ago
Hotels.com verified review
Really good location and great facilities!
Victor
10.0
/10
Reviewed 231 week(s) ago
Hotels.com verified review
Really good location and new facilities!
Verified traveler
Friends and Family
10.0
/10
Reviewed 249 week(s) ago
Hotels.com verified review
It's amazing brand new hotel.We spent a very nice weekend there.Good service and cozy room.Thanks very much.
REBEKAH
10.0
/10
Reviewed 251 week(s) ago
Hotels.com verified review
An excellent stay, despite a few initial issues. The staff were exceptionally accommodating and helpful and the room was truly lovely.
The horizon lounge was comfortable though the buffet was aimed toward the Chinese clientele (quite understandably, as we were pretty much the one western family there) - and nice to have drinks available.
The gym and pool was high specced and clean.
All in all, a lovely stay and we look forward to coming back.
Read More
Verified traveler
Friends and Family
10.0
/10
Reviewed 278 week(s) ago
Hotels.com verified review
Our family had a wonderful stay at Shangrila Suzhou Yuanqu. The hotel is up to the usual high standards of a Shangrila hotel. The location quite far from the tourist sites but we prioritized the quality of the rooms. Fortunately, it did not disappoint. All members of our family were very happy with our stay and we would gladly stay here again or recommend this to friends.
Read More
Verified traveler
Friends and Family
10.0
/10
Reviewed 284 week(s) ago
Hotels.com verified review
Everything seemed new, though carpet looks like it needs a steam clean.
Had the dinner buffet twice - first night was relatively quiet, second night it was much busier. Service on both nights was excellent, food selection was good. They had the local crab in season, so several dishes around it.
seungwon
Business
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
주변 식사할만한곳과 편의시설이 많음
seungwon
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
주변 식당등 쇼핑에도 편리함
ERIC
Leisure with Friends
4.0
/10
Reviewed 281 week(s) ago
Expedia Group verified review
這是一間表現失常又沒有人性和溫度的香格里拉酒店，從門口接待到工作人員大部份都很冷漠。房間設施很新，但空調溫度是固定的，冬天低溫時沒有暖氣，飯店人員說最高溫度設定上限只到25度，即使你自行設定到28度也沒用，你如果會冷，請你自己想辦法，飯店也沒有電暖器提供。浴室內的浴缸旁邊就是地毯和床，泡個澡地毯都是濕的。飯店的泳池水療部門管理也很差勁，竟然放任沒水準的會員在男賓按摩池的水中使用手機長達數小時，完全束手無策，超誇張的。此外，我是香格里拉酒店的會員，入住前已告知當天是我的生日，但一整天飯店連最基本的說聲生日快樂都沒有，以國際連鎖5星級飯店而言，實在有點扯！
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Number of reviews per page
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Disclaimer
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