Sheraton Chengdu Lido Hotel

A great place to stay while visiting Chengdu

convenient hotel in Chengdu. Comfortable. Nice staff.

A little bit disappointed with the breakfast taste

city center

enjoy it

The staff and service was great. Pity they're doing the hall again and the main entrance is blocked

Good location and great free breakfast buffet!

Conveniently located near to Metro Line 1, Luomashi station

This Sheraton is in urgent need of an update - not what you’d expect from a hotel associated with this name. Friendly enough staff and perhaps for the price it’s what could be expected.

The hotel is very clean, but the bed, desk, and chair are uncomfortable, and the windows are very small in some rooms. The main problem is the location -- as of January 2022, the area all around it is under construction, and there are no restaurants, bars, cafés, or shops nearby. The closest convenience store is a long walk away. The staff was great, though, and very kindly moved me to a room with larger windows and found me a more comfortable desk chair.

great location, great breakfast, wish AC in room was an option

Great service, nice location. Furniture is on the older side, but comfortable and clean. Christmas buffet was excellent and breakfast versatile.

Good !!

We stayed for five days as part of a holiday vacation. Service was excellent: hotel manager Sarah took good care of us while personally checking in several times about our stay. Employees Davis and Damon also helped to set up excursions and gave advice on best places to visit. Food was also very good- a combination of Chinese and Western without being too spicy. Our only complaint was that the pool area was a little worn and the water was a bit too cold for our liking.

Service slow in restaurant. Good location. Long way from airports

Very few staff could speak English

Very poor internet connection Majority of staff do not know basic english Bed bugs in the room

Good service and clean hotel

Good location. Friendly front desk.

It is very strange to me that two rooms were booked with King bed, but while checking in only one was available. I was told to have one room with separate beds which I denied. Then our one room was upgraded to sweet room with a commitment to have same charges but at the time of check out one room was charged higher. We were in hurry as we had to catch flight but now we checked at INDIA & found one room was charged higher then the booking rate. Please reimburse the excess amount charged to us. The sweet room air-conditioner was not at all working despite checked by engineer at midnight. 2nd day I forced to change the room & luckily I got normal room with king Bed. Request to reimburse our excess amount charged. Two Rooms were booked in the name of Shashi Sharma & Rakesh Ghansiyal, Check in : 30th august 2018, Check out 2nd September 2018